Platinum Performance is a company that provides high-quality nutritional supplements mainly for pets and horses. They offer various subscription options, so you can easily get your favorite products delivered regularly without the hassle of reordering each time. If you’re seeing a charge from them, it’s likely for one of these convenient subscriptions to keep your furry friends healthy and happy.
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It may take some effort to navigate the cancellation process, as users must locate the proper contact information or online portal. Additionally, there might be barriers such as customer service wait times or retention offers that complicate the process.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Platinum Performance subscription.
How to Cancel Platinum Performance: Step by Step
If you purchased through platinumperformance.com:
- Visit platinumperformance.com.
- Scroll to the bottom of the page and click on **‘Account’**.
- Log in using your email and password.
- Once logged in, go to the **‘Manage Subscriptions’** section.
- Locate the subscription you wish to cancel.
- Click on the **‘Cancel Subscription’** button next to the chosen subscription.
- Follow the prompts to confirm your cancellation.
- You will receive a confirmation email once your subscription is canceled.
If you purchased through Amazon:
- Go to Amazon.com.
- Log in to your Amazon account.
- Click on **‘Accounts & Lists’** and select **‘Your Account’**.
- Scroll down to the **‘Memberships & Subscriptions’** section.
- Find the Platinum Performance subscription.
- Click on **‘Manage Subscription’**.
- Select **‘Cancel Subscription’** and confirm your choice.
If you purchased through Apple (App Store):
- Open the **Settings** app on your iOS device.
- Tap on your name at the top to access Apple ID settings.
- Select **‘Subscriptions’**.
- Find the Platinum Performance subscription in the list.
- Tap on it and then select **‘Cancel Subscription’**.
- Confirm the cancellation when prompted.
If you purchased through Google Play:
- Open the **Google Play Store** app on your Android device.
- Tap on the **three horizontal lines** in the upper left corner.
- Select **‘Subscriptions’** from the menu.
- Find the Platinum Performance subscription.
- Tap on it, then select **‘Cancel Subscription’**.
- Follow the prompts to confirm the cancellation.
If you need assistance, here's how you can get in touch with Platinum Performance's support team.
Tips and Tricks for Getting a Platinum Performance Refund
- Contact during off-peak hours to reduce wait times and get more attentive service.
- Be prepared with your account details and have your subscription info handy before calling.
- Use concise language and state your intention clearly: "I want to cancel my subscription."
- Ask for a confirmation number once your cancellation is processed to avoid future charges.
- If you encounter resistance, politely ask for a supervisor—they often have more authority to assist.
- Utilize email support if calling isn’t successful; a written record can be useful for tracking.
- Offer a reason for cancellation that might resonate with them, like "I've been dissatisfied with the results" or "I'm trying to cut back on expenses."
- If they offer a discount to stay, know your limits and be ready to decline firmly.
- Try to cancel right before your billing cycle to avoid being charged for the next month.
- In case of issues, consider posting your experience on social media, tagging the company for attention.
Why Do People Request Refunds from Platinum Performance
- Cost increases or affordability issues
- Limited usage or lack of need for products
- Unsatisfactory results or effectiveness
- Change in horses or shift in focus
- Preference for other brands or products
- Customer service issues or dissatisfaction
- Complicated cancellation process or lack of transparency
- Subscription confusion or billing errors
- Time constraints or busy lifestyle changes
- Concerns about ingredients or product integrity
Platinum Performance Refund Script
Script
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Dear Platinum Performance, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Platinum Performance Refund Policy
Platinum Performance allows members to cancel their subscription at any time. Cancellations must be submitted before the next billing cycle to avoid being charged for that period. Members can easily manage their account online to update or cancel their membership.
The Easiest Way to Get a Platinum Performance Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Platinum Performance—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Start reclaiming your money today with Chargeback
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