Pool Day offers easy-to-use pool and spa care products through subscriptions that deliver items like chlorine tabs and spa protectors right to your door. You can choose how often you get deliveries—from every week to every 20 weeks—and they give you a 10% discount plus free shipping on all subscription orders. If you ever need to, you can pause, skip, or cancel your subscription anytime online. So if you see charges from Pool Day, it's likely for one of these convenient and timed deliveries to keep your pool or spa in great shape.
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Cancellation can be done easily by users through their subscription portal on the website, with clear instructions to pause, skip or cancel at any time. Additionally, customer support is readily available via email or text for assistance, minimizing any potential difficulty in canceling.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a poolday subscription.
How to Cancel poolday: Step by Step
If you purchased through Poolday.com:
- Go to the [Poolday Account](https://poolday.com/account) page.
- Log in using your account credentials.
- Once logged in, navigate to the subscriptions section.
- Locate the subscription you wish to cancel.
- Click on the option to cancel or pause the subscription.
- Follow any on-screen prompts to confirm your cancellation.
- You will receive a confirmation email regarding the cancellation.
If you need assistance, here's how you can get in touch with poolday's support team.
Tips and Tricks for Getting a poolday Refund
- Prepare all account and subscription details beforehand to avoid delays during cancellation.
- Contact customer support early in the billing cycle to increase likelihood of a smooth cancellation before automatic renewal.
- Use clear and polite but firm language stating simply that you wish to cancel and do not want any further charges.
- Be persistent with follow-ups if initial cancellation requests are ignored or delayed.
- Try multiple contact methods such as email, phone, and social media to increase chances of response.
- Escalate politely to supervisors or higher support tiers if initial customer service agents are unhelpful.
- Document all interactions including dates, names, and confirmation numbers for reference.
- Request written confirmation of the cancellation and any refunds if applicable.
- Consider disputing charges with your bank as a last resort if the company continues billing after cancellation.
- Timing your cancellation request before any promotional renewal period can prevent being locked into extended contracts.
Why Do People Request Refunds from poolday
- Cost concerns - customers may find the subscription too expensive or not offering enough value.
- Insufficient usage - customers are not using the product enough to justify the subscription.
- Found better alternatives - switching to a competitor with a better offer or product features.
- Unmet expectations - the product did not meet the promised results or expectations.
- Product dissatisfaction - issues with product effectiveness or quality.
- Lack of flexibility - difficulties in pausing, skipping, or cancelling subscriptions.
- Payment issues - problems with billing or payment failures.
poolday Refund Script
Script
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Dear poolday, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
poolday Refund Policy
Poolday's membership subscription policy involves recurring billing plans that either self-cancel after a set number of payments or continue until canceled. Members receive notifications a week before re-billing, and cancellations can be processed by authorized personnel with refunds available. Their refund policy offers a 60-day money-back guarantee on products with a full refund minus return shipping costs for the most recent order if unsatisfied, initiated via email to help@poolday.com.
The Easiest Way to Get a poolday Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from poolday—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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