The Ultimate Step by Step Guide to Cancelling a Prey Project Subscription or Membership (preyproject.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
Prey Project offers a simple way to track and find lost devices, like phones and laptops. They provide a subscription service that helps you monitor your devices' locations and protect your personal information if they're stolen. If you're seeing a charge from them, it's likely for your monthly or yearly plan that keeps your devices safe and secure.
Cancelling a subscription to Prey Project requires navigating to the account settings and following the cancellation process, which may not be immediately intuitive for all users. However, the steps are clearly outlined and don't require extensive effort.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Prey Project subscription.
How to Cancel Prey Project: Step by Step
If you purchased through PreyProject.com:
Visit the Prey Project website and log in to your account.
Go to the Account Settings section.
Select the Subscriptions tab.
Find your active subscription listed there.
Click on the Cancel Subscription button.
Follow the prompts to confirm your cancellation.
Check for a confirmation email regarding your cancellation.
If you purchased through Apple (App Store):
Open the Settings app on your iPhone or iPad.
Tap on your name at the top to access your Apple ID.
Select Subscriptions.
Find Prey Project in the list and tap it.
Select Cancel Subscription.
Confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions.
Find the Prey Project subscription you wish to cancel.
Tap Cancel Subscription.
Follow the prompts to confirm the cancellation.
How to Contact Prey Project
If you need assistance, here's how you can get in touch with Prey Project's support team.
Found a better alternative that meets needs more effectively.
Unsatisfactory customer support experiences.
Change in personal circumstances leading to decreased need for the service.
Technical issues or performance problems with the service.
Privacy concerns regarding data handling.
Unclear billing practices or unexpected charges.
Unsatisfied with features compared to expectations.
Promotion of similar features through another service.
Unwanted renewal or auto-renewal process.
Prey Project Refund Script
Script
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Dear Prey Project, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Prey Project Refund Policy
Prey Project allows users to cancel their membership at any time, and the cancellation will take effect at the end of the current billing cycle. Users are encouraged to cancel through their account settings to avoid future charges, and refunds are not provided for any unused time after cancellation.
The Easiest Way to Get a Prey Project Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Prey Project—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious with Prey Project's cancellation policies, as some subscriptions may require navigating through multiple steps or hidden settings to cancel. Check for any terms regarding early termination fees or ongoing obligations before committing, as these can lock you into your subscription longer than expected. Always review the fine print to avoid unexpected charges.
Found a better alternative that meets needs more effectively.
Unsatisfactory customer support experiences.
Change in personal circumstances leading to decreased need for the service.
Technical issues or performance problems with the service.
Privacy concerns regarding data handling.
Unclear billing practices or unexpected charges.
Unsatisfied with features compared to expectations.
Promotion of similar features through another service.
Unwanted renewal or auto-renewal process.
Email address associated with the account
Account password
Subscription plan details
Billing cycle information
Payment method used
Order number or transaction ID
Customer support contact information
Date of last payment
Reason for cancellation
Before cancelling your Prey Project subscription, be aware that you will lose access to key features like remote device tracking, data protection, and anti-theft alerts. Additionally, any saved location history and tracking data may be deleted upon cancellation. Make sure to review your billing cycle to avoid being charged for the next cycle if you cancel near your renewal date. Consider downgrading to a free version if you still want basic protection without losing all functionality.
Prey Project allows users to cancel their membership at any time, and the cancellation will take effect at the end of the current billing cycle. Users are encouraged to cancel through their account settings to avoid future charges, and refunds are not provided for any unused time after cancellation.
To cancel your subscription for Prey Project, you will need your password to access your account settings. If you've forgotten your password, you can reset it by visiting this link: [Reset Password](https://preyproject.com/reset-password). Having your password handy will ensure a smoother cancellation process.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Prey Project subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Prey Project account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Prey Project online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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