How to Cancel a Princess Cruise Lines Subscription
The Ultimate Step by Step Guide to Cancelling a Princess Cruise Lines Subscription or Membership (princess.com)
By
Bella K.
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Published
August 12, 2025
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Updated
August 13, 2025
Princess Cruise Lines offers amazing cruise vacations, taking you to beautiful destinations around the world. They provide various services like travel packages, onboard experiences, and shore excursions to make your trip special. If you see a charge from them, it might be for your cruise booking or any subscription service like their value-added packages, which help enhance your sailing experience.
Cancelling a subscription with Princess Cruise Lines can involve navigating multiple steps and contacting customer service. Depending on the method chosen, the process may not be straightforward and could take some time due to wait times or form submissions.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Princess Cruise Lines subscription.
How to Cancel Princess Cruise Lines: Step by Step
If you purchased through Princess.com:
Go to the Princess.com website.
Click on the "Log In" option at the top right corner.
Enter your credentials to access your account.
Navigate to the "My Account" section.
Select "Manage Subscriptions" from the menu.
Locate the subscription you wish to cancel.
Click on the "Cancel Subscription" link next to the relevant subscription.
Follow any additional instructions provided to confirm your cancellation.
If you purchased through Apple:
Open the Settings app on your Apple device.
Tap on your name at the top of the screen.
Select "Subscriptions".
Find and tap on the Princess subscription.
Tap on "Cancel Subscription" and confirm your choice.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Profile icon at the top right.
Select "Payments & subscriptions".
Tap on "Subscriptions".
Find the Princess subscription and tap on it.
Tap on "Cancel subscription" and follow the prompts to confirm.
If you purchased through a Third-Party Service:
Identify the third-party service through which you purchased the subscription.
Access your account on the third-party service website or app.
Navigate to the subscriptions or billing section.
Locate the Princess subscription.
Select the option to "Cancel Subscription" and confirm your cancellation.
How to Contact Princess Cruise Lines
If you need assistance, here's how you can get in touch with Princess Cruise Lines's support team.
Tips and Tricks for Getting a Princess Cruise Lines Refund
Call Early in the Day: Try to contact customer service during early hours to reach less busy representatives.
Be Polite but Firm: Use a friendly tone while clearly stating you want to cancel. Avoid being confrontational.
Know Your Account Details: Have your account number and any relevant info ready to speed up the process.
Request a Supervisor: If the agent seems unhelpful, ask to speak to a supervisor immediately.
Use Cancellation as a Negotiation Tool: Mentioning that you’re thinking of canceling can sometimes lead to special offers or discounts to encourage you to stay.
Document Everything: Keep records of your communication, including dates, times, and names of representatives.
Leverage Social Media: Post a clear cancellation request on platforms like Twitter or Facebook; companies often respond quicker there.
Be Aware of Timing: Call just before your billing cycle ends to minimize any potential charges for the next month.
Use Negative Reviews: Mentioning that you are considering leaving a negative review can motivate agents to help resolve your issue more quickly.
Ask for Written Confirmation: After cancellation, make sure to get a confirmation email or letter to avoid any future billing problems.
Why Do People Request Refunds from Princess Cruise Lines
Change in travel plans
High costs
Unsatisfactory customer service
Health concerns
Negative reviews
Better deals elsewhere
Inflexible cancellation policies
Personal financial issues
Preference for different cruise lines
Limited itinerary options
Princess Cruise Lines Refund Script
Script
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Dear Princess Cruise Lines, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Princess Cruise Lines Refund Policy
Princess Cruise Lines allows you to cancel your membership or subscription at any time without penalties, but the specific terms may vary depending on the type of service or package you purchased. For bill cancellations related to cruise bookings, it's advisable to review their cancellation policy that typically outlines timelines for refunds and any applicable fees.
The Easiest Way to Get a Princess Cruise Lines Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Princess Cruise Lines—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be vigilant when considering a subscription with Princess Cruise Lines; their terms may include early-cancellation fees, or specific notice periods that can make it more difficult to cancel quickly. Additionally, some promotions may come with conditions that lock you into a period of commitment, so always read the fine print carefully before enrolling to avoid unexpected charges.
Change in travel plans
High costs
Unsatisfactory customer service
Health concerns
Negative reviews
Better deals elsewhere
Inflexible cancellation policies
Personal financial issues
Preference for different cruise lines
Limited itinerary options
Account Number
Email Address
Phone Number
Full Name
Reason for Cancellation
Date of Last Transaction
Details of Subscription/Membership
Preferred Method of Communication
Before cancelling your Princess Cruise Lines subscription, be aware that you will lose access to exclusive member benefits, including discounts on future cruises and priority boarding. Additionally, any promotional offers associated with your membership may expire, and you might miss out on access to special events and onboard amenities. It's essential to review the cancellation policy, as there may be fees or specific deadlines for cancellations that could impact your financial decisions. Lastly, if you have any upcoming bookings, check how cancellation affects your reservations and potential refunds.
Princess Cruise Lines allows you to cancel your membership or subscription at any time without penalties, but the specific terms may vary depending on the type of service or package you purchased. For bill cancellations related to cruise bookings, it's advisable to review their cancellation policy that typically outlines timelines for refunds and any applicable fees.
To cancel your subscription with Princess Cruise Lines, you will need to log into your account, which requires your password. If you've forgotten your password, you can easily reset it by visiting the password reset page at https://www.princess.com/account/reset-password. It’s a straightforward process, so you can get back on track quickly!
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Princess Cruise Lines subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Princess Cruise Lines account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Princess Cruise Lines online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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