The Ultimate Step by Step Guide to Cancelling a Pro Club Subscription or Membership (proclub.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
Pro Club is a membership-based fitness and lifestyle community that provides access to gyms, pools, and a variety of workout classes. Members can choose from different subscription plans that fit their needs, and these plans often come with monthly billing. Besides fitness access, they also offer wellness programs and personal training to help you stay healthy and motivated. If you're seeing a charge from Pro Club, it’s likely for your membership, which gives you all these great perks!
Canceling a subscription with Pro Club may involve navigating through multiple steps and potential hold times. Additionally, users may face challenges if they are unaware of specific cancellation policies or requirements.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Pro Club subscription.
How to Cancel Pro Club: Step by Step
If you purchased through proclub.com:
Visit the Pro Club website at proclub.com.
Log in to your account by clicking on the Login button in the top right corner.
Enter your username and password, then click Sign In.
Navigate to Your Account from the account dropdown menu.
Click on Subscriptions to view your active subscriptions.
Select the subscription you wish to cancel.
Click on the Cancel Subscription button.
Follow the prompts to confirm your cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top to access your Apple ID.
Select Subscriptions.
Find and tap on the subscription for Pro Club.
Tap on Cancel Subscription at the bottom of the page.
Confirm the cancellation by tapping Confirm.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines) in the top left corner.
Select Subscriptions from the menu.
Find and select the Pro Club subscription.
Tap on Cancel Subscription.
Follow the on-screen instructions to confirm your cancellation.
If you purchased through PayPal:
Log in to your PayPal account at paypal.com.
Click on the Settings gear icon at the top right.
Select Payments from the menu.
Click on Manage Pre-approved Payments.
Find Pro Club in the list and select it.
Click on Cancel to stop further payments.
Confirm the cancellation.
How to Contact Pro Club
If you need assistance, here's how you can get in touch with Pro Club's support team.
Contact customer service during off-peak hours to reduce wait times.
Be polite but firm when explaining your desire to cancel.
Have your account information ready to speed up the process.
Ask directly for cancellation without getting sidetracked by offers to keep your membership.
Use clear language like "I want to cancel my subscription immediately".
Take notes during the call, including names and reference numbers.
Request written confirmation of the cancellation via email.
Check for any auto-renewal notices and prepare to contest them.
Escalate the issue to a supervisor if the first representative is unhelpful.
Try to cancel via multiple channels, like phone, email, and chat, to find the most effective route.
Consider social media outreach if other methods fail for quicker resolution.
Keep track of deadlines for cancellation to avoid unexpected charges.
Be aware of your local consumer protection laws which might aid in your cancellation process.
Why Do People Request Refunds from Pro Club
Financial constraints: Monthly costs become too high.
Underutilization: Rarely use the facilities or services.
Location: Move to a different area without nearby locations.
Service quality: Dissatisfaction with gym facilities or staff.
Change in fitness goals: Shift to different workout programs not offered.
Health reasons: Injuries or medical conditions that limit participation.
Time constraints: Busy schedules make visits impractical.
Cancellation policies: Frustration with difficult-to-navigate cancellation processes.
Better alternatives: Found a more appealing gym or membership option.
Seasonal changes: Less motivation to work out in colder months.
Pro Club Refund Script
Script
Copy
Dear Pro Club, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Pro Club Refund Policy
Pro Club allows members to cancel their membership or subscription at any time, but requires a written notice at least 30 days prior to the next billing cycle to avoid further charges. Any dues already paid are non-refundable. For specific cancellation procedures, members should refer to their account settings or contact customer service.
The Easiest Way to Get a Pro Club Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Pro Club—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious: Pro Club might implement tricks like requiring you to cancel during specific hours or through a convoluted process, making it harder to break free. Additionally, there could be terms in the fine print that outline penalties or fees for early cancellation, or even automatic renewals that catch you off guard. Always review the cancellation policy carefully before subscribing.
Financial constraints: Monthly costs become too high.
Underutilization: Rarely use the facilities or services.
Location: Move to a different area without nearby locations.
Service quality: Dissatisfaction with gym facilities or staff.
Change in fitness goals: Shift to different workout programs not offered.
Health reasons: Injuries or medical conditions that limit participation.
Time constraints: Busy schedules make visits impractical.
Cancellation policies: Frustration with difficult-to-navigate cancellation processes.
Better alternatives: Found a more appealing gym or membership option.
Seasonal changes: Less motivation to work out in colder months.
Account Number
Email Address associated with the account
Billing Address
Phone Number linked to the account
Subscription Type or membership plan
Last Payment Date
Reason for Cancellation
Confirmation of Identity (if required)
Before canceling your Pro Club subscription, be aware that you will lose access to exclusive fitness programs, personalized training plans, and member-only discounts on gym services and merchandise. Additionally, consider any remaining membership benefits you might want to utilize before cancellation, such as group classes or personal trainer sessions. Double-check if you will incur any cancellation fees or pro-rata charges, and if there are specific timelines or processes for rejoining should you change your mind later.
Pro Club allows members to cancel their membership or subscription at any time, but requires a written notice at least 30 days prior to the next billing cycle to avoid further charges. Any dues already paid are non-refundable. For specific cancellation procedures, members should refer to their account settings or contact customer service.
To cancel your Pro Club subscription, you will need your password to log into your account. If you've forgotten your password, you can easily reset it by visiting [this link](https://www.proclub.com/reset-password). Make sure to have access to your email to complete the reset process.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Pro Club subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Pro Club account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Pro Club online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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