ProteusScreen at proteusscreen.com offers services primarily related to background screening and identity verification. They provide a subscription-based model where customers pay regularly to have ongoing access to their screening services. If you see billing from them, it’s likely for a subscription plan that includes these services, helping businesses or individuals verify identities easily and securely.
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Cancellation can be done directly by the user through the FastSpring account management page, which is relatively straightforward but requires going to a third-party site (FastSpring). No complex procedures or customer support interactions are needed, making it easy but not the absolute easiest.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a proteusscreen subscription.
How to Cancel proteusscreen: Step by Step
If you purchased through FastSpring:
- Visit the FastSpring account management page.
- Log in using your account credentials.
- Navigate to the section labeled Subscriptions.
- Select the subscription you wish to cancel.
- Click on the Cancel Subscription button.
- Follow any additional prompts to confirm the cancellation.
If you need assistance, here's how you can get in touch with proteusscreen's support team.
Email
The email is not available.
Site
The site is not available.
Tips and Tricks for Getting a proteusscreen Refund
- Contact support directly via email or chat as some users report cancellations are only processed through human intervention.
- Be persistent and polite—multiple follow-ups may be needed if initial cancellation requests are ignored.
- Use payment method control, such as freezing or canceling the card linked to the subscription, to force a payment failure which then triggers cancellation.
- Request email confirmation of cancellation to have proof if the subscription continues to be charged.
- Cancel shortly before the next billing cycle to avoid being charged again while keeping access for as long as possible.
- Document all communications in case you need to dispute charges with your bank or credit card provider.
- Ask for escalation to a manager or supervisor if frontline support is unhelpful.
Why Do People Request Refunds from proteusscreen
- Product not meeting expectations: Customers may feel the service or product does not deliver the promised value.
- Technical issues or bugs: Persistent problems that are not addressed can lead to cancellations.
- High cost or better alternatives: Customers find the subscription too expensive or discover better-priced or superior competitor services.
- Payment or billing issues: Failed payments, billing errors, or unclear billing terms can frustrate customers.
- Lack of usage or need: Customers may no longer need the service or forget to use it regularly.
- Poor customer service: Negative service experiences or slow support responses contribute to cancellations.
- Complicated cancellation process: While a tough cancellation policy might prevent cancellations, in some cases, the hassle of managing subscriptions leads customers to cancel thoughtfully.
proteusscreen Refund Script
Script
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Dear proteusscreen, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
proteusscreen Refund Policy
Proteus Leadership's cancellation policy for memberships or training programs requires all cancellations or transfers to be received in writing. Refunds are only given if at least 30 working days' notice is provided prior to the program start; otherwise, no refunds will be issued. Additionally, a 10% administration fee applies to cancellations, and substitute participants may transfer with a $75 administration fee if notice is given in writing prior to the program.
The Easiest Way to Get a proteusscreen Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from proteusscreen—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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