The Ultimate Step by Step Guide to Cancelling a Prox Property Subscription or Membership (proxproperty.com)
By
Bella K.
|
Published
September 8, 2025
|
Updated
September 9, 2025
Prox Property is a company that helps people manage their rental properties easily. They offer subscription services that help landlords keep track of bills and payments, making it simpler to handle finances. If you've signed up, you might see a bill from them for their helpful tools that keep everything organized and running smoothly.
Canceling a subscription typically requires navigating through user account settings and following specific instructions, which can be moderately straightforward but may pose challenges for some users. Additionally, there may be delays in processing the cancellation request that could contribute to frustration.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Prox Property subscription.
How to Cancel Prox Property: Step by Step
If you purchased through ProxProperty.com:
Visit proxproperty.com and log into your account.
Navigate to the Account Settings section.
Locate the Subscriptions tab.
Select the subscription you wish to cancel.
Click on the Cancel Subscription button.
Follow any prompts to confirm your cancellation.
You should receive a confirmation email regarding your cancellation.
If you purchased through Apple App Store:
Open the Settings app on your device.
Tap on your name at the top to access Apple ID settings.
Select Subscriptions.
Find and select the subscription for Prox Property.
Tap Cancel Subscription.
Confirm your cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the profile icon in the top right corner.
Select Payments & subscriptions.
Choose Subscriptions.
Find and select your Prox Property subscription.
Tap Cancel subscription.
Follow the prompts to confirm the cancellation.
If you purchased through PayPal:
Log into your PayPal account.
Click on the Settings gear icon in the top right corner.
Choose Payments from the menu.
Click on Manage automatic payments.
Find and select the Prox Property subscription.
Click on Cancel to stop the payments.
How to Contact Prox Property
If you need assistance, here's how you can get in touch with Prox Property's support team.
Tips and Tricks for Getting a Prox Property Refund
Document Everything: Keep records of all communications regarding your subscription cancellation.
Use Clear Language: Be straightforward in your request. Avoid vague terms; state "Cancel my subscription" directly.
Follow Up in Writing: After an initial phone call, send a confirmation email reiterating your cancellation request.
Call During Off-Peak Hours: Contact customer service early in the morning or late in the evening to reduce wait times.
Escalate to a Supervisor: If the representative is unhelpful, calmly ask to speak with a supervisor who may have more authority.
Be Persistent: If you receive pushback, don't hesitate to keep calling until you find someone who helps.
Leverage Financial Institutions: If needed, consider disputing the charge with your bank or credit card issuer.
Timing is Key: Initiate your cancellation near the end of a billing cycle to avoid being charged again.
Use Social Media: Mention your cancellation issue on platforms like Twitter for quicker responses from customer service.
Be Polite but Firm: Maintaining a respectful tone can surprisingly lead to better results, even if you’re frustrated.
Why Do People Request Refunds from Prox Property
Lack of Use: Members realize they do not utilize the services enough to justify the cost.
Financial Constraints: Changes in personal finances lead to the need to cut expenses.
Dissatisfaction with Services: Members feel the services do not meet their expectations or needs.
Change in Circumstances: Relocation or lifestyle changes that make the membership irrelevant.
Better Alternatives: Finding a more suitable or cost-effective service elsewhere.
Customer Service Issues: Negative experiences with customer support or unresolved issues.
Payment Issues: Problems with billing practices or unexpected charges.
Change in Interest: Loss of interest in the services provided by Prox Property.
Contractual Obligations: Members may want to exit before a renewal period without penalties.
Service Redundancy: Members find that they have overlapping services with another provider.
Prox Property Refund Script
Script
Copy
Dear Prox Property, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Prox Property Refund Policy
Prox Property allows members to cancel their subscription at any time through their account settings. Any cancellation will take effect at the end of the current billing cycle, and you will continue to have access to your benefits until that period concludes. Refunds for partial months are not provided.
The Easiest Way to Get a Prox Property Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Prox Property—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as some subscription services like Prox Property may employ tactics like minimum commitment periods, auto-renewals, or complicated cancellation processes that can hinder your ability to cancel easily. Additionally, be on the lookout for hidden fees or terms that require you to provide advance notice before canceling, which could leave you stuck in a cycle of charges longer than anticipated.
Lack of Use: Members realize they do not utilize the services enough to justify the cost.
Financial Constraints: Changes in personal finances lead to the need to cut expenses.
Dissatisfaction with Services: Members feel the services do not meet their expectations or needs.
Change in Circumstances: Relocation or lifestyle changes that make the membership irrelevant.
Better Alternatives: Finding a more suitable or cost-effective service elsewhere.
Customer Service Issues: Negative experiences with customer support or unresolved issues.
Payment Issues: Problems with billing practices or unexpected charges.
Change in Interest: Loss of interest in the services provided by Prox Property.
Contractual Obligations: Members may want to exit before a renewal period without penalties.
Service Redundancy: Members find that they have overlapping services with another provider.
Account number
Email address associated with the account
Full name of the account holder
Reason for cancellation
Billing address
Payment method used for the subscription
Last payment date
Confirmation number (if applicable)
Subscription type or plan details
Before cancelling your Prox Property subscription, be aware that you'll lose access to key features such as property management tools, tenant communication services, and financial reporting functionalities. Additionally, consider any ongoing contracts or agreements that may incur cancellation fees. Finally, check to see if you can download any important data or reports you may need before losing access.
Prox Property allows members to cancel their subscription at any time through their account settings. Any cancellation will take effect at the end of the current billing cycle, and you will continue to have access to your benefits until that period concludes. Refunds for partial months are not provided.
To cancel your subscription on Prox Property, you will need your password for authentication. If you've forgotten it, you can easily reset it by visiting [this reset password link](https://proxproperty.com/reset-password). If you have further questions, their customer support team is available to help!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Prox Property subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Prox Property account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Prox Property online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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