The Ultimate Step by Step Guide to Cancelling a pulsetto Subscription or Membership (pulsetto.tech)
By
Bella K.
|
Published
July 17, 2025
|
Updated
July 1, 2025
Pulsetto offers a device and an app that help manage stress, anxiety, sleep, and pain through personalized therapy programs. They provide a Premium subscription for their app that gives you extra features like more meditation and breathing exercises, health insights, and the ability to connect smart health trackers, billed annually or every 3 months. They also sell a 3-month subscription for Pulsetto Gel, which you use with the device, at a discounted rate with automatic delivery every 3 months. You might see charges from Pulsetto because you subscribed to either the app's Premium plan or the gel supply to keep your therapy sessions going smoothly.
The cancellation process is fairly straightforward as users can cancel by logging into their account on the Pulsetto website and managing their subscription, or by emailing the support team. However, the need to potentially email support for assistance adds a slight complexity, preventing it from being rated very easy.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a pulsetto subscription.
How to Cancel pulsetto: Step by Step
If you purchased through Pulsetto.tech:
Go to the Pulsetto website and click on the login option.
Act quickly before trial period ends to avoid being charged for a full year unexpectedly.
Use clear and firm language in emails or messages such as "I want to cancel my subscription immediately" and "I expect a full refund as per the trial rules."
Save and document all communication with support, including dates, times, and screenshots of cancellation requests.
Email customer support directly instead of relying on in-app cancellation options which may not be effective.
If no response from support, escalate by contacting your payment provider (credit card company or Google Play/App Store) and file a chargeback or dispute citing defective product or unfair billing.
Post on public forums or social media groups related to Pulsetto as some users noted being ignored or kicked from official communities but found peer support online.
If necessary, mention potential consumer protection rights or legal steps in communications to increase urgency.
Check your subscription source carefully (App Store, Google Play, direct website) as refunds and cancellations vary by platform and may require different procedures.
Be persistent and follow up regularly as customer service can be slow or unresponsive initially.
Consider timing your cancellation request outside normal business hours to possibly catch less busy support times.
Why Do People Request Refunds from pulsetto
Device not working
Couldn't charge the device
Phone connection issues (e.g., phone didn’t ring)
Poor customer service or no response from customer support
Unexpected or erroneous charges
Lack of noticeable benefits or didn't notice any real benefits
Subscription cancellations due to dissatisfaction
Delivery issues or no delivery of device
pulsetto Refund Script
Script
Copy
Dear pulsetto, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
pulsetto Refund Policy
Pulsetto allows users to cancel their Premium subscription anytime to avoid future charges. Instead of canceling, users can also pause their subscription with no charges during the paused period, retaining their tracked data and insights. Upon cancellation, users retain access until the end of their current subscription period, after which they revert to the free version. Cancellation can be managed through the user's account page or by contacting Pulsetto support.
The Easiest Way to Get a pulsetto Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from pulsetto—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Pulsetto allows cancellation of the Premium subscription at any time without lock-ins or early cancellation fees. However, when you cancel, you lose access to some extra programs and revert to the free version. There is also an option to pause the subscription without charges, and Pulsetto tries to retain users by offering a steep discount before cancellation is finalized. The refund policy covers product returns within 30 days but does not address subscription cancellation fees or penalties.
Device not working
Couldn't charge the device
Phone connection issues (e.g., phone didn’t ring)
Poor customer service or no response from customer support
Unexpected or erroneous charges
Lack of noticeable benefits or didn't notice any real benefits
Subscription cancellations due to dissatisfaction
Delivery issues or no delivery of device
Account login details (username/email and password) to access your subscription management page
Subscription details (plan type or service you want to cancel, e.g., Pulsetto Premium)
Email address associated with your Pulsetto account
Full name (if contacting support or using a cancellation/contact form)
Reason for cancellation (may be requested during cancellation as optional feedback)
Order/transaction number (may be needed for billing issues, especially if contacting support)
Any relevant billing info (if requested by support for identification/verification)
Confirmation action (clicking a confirmation button during online cancellation, or stating intent in an email)
Before cancelling your Pulsetto subscription, know that you will retain access to 5 core programs (Stress, Anxiety, Sleep, Burnout, Pain) but lose access to 3 extra programs focused on gut, head, and inflammation. This means you will no longer get targeted help for gut issues, headaches, or inflammation. After cancellation, you will keep access to Premium features only until the current subscription period ends, after which you will be reverted to the free version. Alternatively, you can pause your subscription to avoid charges without losing your tracked data or insights.
Pulsetto allows users to cancel their Premium subscription anytime to avoid future charges. Instead of canceling, users can also pause their subscription with no charges during the paused period, retaining their tracked data and insights. Upon cancellation, users retain access until the end of their current subscription period, after which they revert to the free version. Cancellation can be managed through the user's account page or by contacting Pulsetto support.
To cancel your Pulsetto subscription, you need to log in to your account at https://account.pulsetto.tech/ under "My Subscription". This means you will need your password to access your account for cancellation. If you don't remember your password, you can reset it at this URL: https://uk.pulsetto.tech/pages/reset-password. Alternatively, you can contact Pulsetto support at info@pulsetto.tech for assistance, but having access to your account is the straightforward way to manage subscription cancellation.
We've actually written a step by step guide on how to get a refund from pulsetto. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your pulsetto subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your pulsetto account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel pulsetto online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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savings for customers. ² Average requests times may vary depending on volume of requests
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