The Ultimate Step by Step Guide to Cancelling a Pur Skin Clinic Subscription or Membership (purskinclinic.com)
By
Bella K.
|
Published
September 14, 2025
|
Updated
September 15, 2025
Pur Skin Clinic offers a range of skin care services, including facials, chemical peels, and laser treatments to help you maintain healthy, glowing skin. They also have subscription plans that allow you to enjoy regular treatments at a discounted rate, making it easy to keep up with your skin care routine. If you see a charge from them, it might be for one of these convenient subscription plans or a recent appointment you booked.
Cancelling a subscription at Pur Skin Clinic requires contacting customer service, which may involve waiting on hold or navigating automated systems. While not overly complex, the process can be slightly time-consuming depending on their efficiency.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Pur Skin Clinic subscription.
How to Cancel Pur Skin Clinic: Step by Step
If you purchased through the Pur Skin Clinic website:
Visit purskinclinic.com.
Log in to your account by clicking on the Login button at the top right corner.
Once logged in, navigate to the Account Settings section.
Locate the Subscriptions or Memberships tab.
Find the subscription you wish to cancel.
Click on the Cancel Subscription button next to the relevant service.
Follow any prompts to confirm your cancellation.
You should receive a confirmation email once the cancellation is successful.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Name at the top of the screen.
Select Subscriptions.
Find and select your subscription to Pur Skin Clinic.
Tap on Cancel Subscription and then confirm your choice.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Profile Icon at the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Locate your Pur Skin Clinic subscription.
Tap on Cancel Subscription.
Follow the prompts to complete the cancellation process.
How to Contact Pur Skin Clinic
If you need assistance, here's how you can get in touch with Pur Skin Clinic's support team.
Tips and Tricks for Getting a Pur Skin Clinic Refund
Start your cancellation request on a Monday morning when customer service may be less busy.
Use clear and concise language in your communication, stating your intention to cancel and the reason.
Be polite but firm in your request; this can sometimes lead to better outcomes.
Ask for a confirmation number or email to ensure your cancellation is processed.
If first call doesn’t work, escalate to a supervisor or manager, as they may have more authority to help.
Research and mention any promotions or offers you received that didn't live up to expectations as a reason to cancel.
If you are met with resistance, suggest that continuing the service isn’t working out for you, framing it as a mutual decision.
Check if there are specific cancellation windows or timing to avoid penalties.
Document everything during the process; take notes on dates, times, and representatives you spoke with.
If necessary, consider filing a complaint with a relevant consumer protection agency if you face issues.
Why Do People Request Refunds from Pur Skin Clinic
High costs - The membership fees may be too expensive for some clients.
Lack of time - Busy schedules may prevent regular visits.
Moving away - Clients relocating may no longer find it convenient.
Unsatisfactory results - Some may feel they did not achieve desired outcomes.
Customer service issues - Negative experiences with staff or service quality.
Change in skin condition - Shifts in personal skin care needs or conditions.
Preference for at-home treatments - Clients may find DIY options more appealing.
Temporarily not needing services - Clients might not need ongoing treatments for a period.
Competing services - Discovery of better or more affordable alternatives.
Unclear membership benefits - Confusion about what the membership offers.
Pur Skin Clinic Refund Script
Script
Copy
Dear Pur Skin Clinic, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Pur Skin Clinic Refund Policy
Pur Skin Clinic offers a flexible membership model allowing clients to easily manage their subscriptions. Members can cancel their membership at any time without penalty, but it is recommended to notify the clinic 30 days in advance to ensure a smooth cancellation process.
The Easiest Way to Get a Pur Skin Clinic Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Pur Skin Clinic—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious as Pur Skin Clinic might employ tactics like requiring a certain notice period before cancellation or offering discounts that tie you into a longer commitment. Pay attention to any fine print regarding cancellation fees or automatic renewals that can trap you into an unwanted subscription. Always double-check the terms and conditions to avoid unexpected charges or locked-in contracts.
High costs - The membership fees may be too expensive for some clients.
Lack of time - Busy schedules may prevent regular visits.
Moving away - Clients relocating may no longer find it convenient.
Unsatisfactory results - Some may feel they did not achieve desired outcomes.
Customer service issues - Negative experiences with staff or service quality.
Change in skin condition - Shifts in personal skin care needs or conditions.
Preference for at-home treatments - Clients may find DIY options more appealing.
Temporarily not needing services - Clients might not need ongoing treatments for a period.
Competing services - Discovery of better or more affordable alternatives.
Unclear membership benefits - Confusion about what the membership offers.
Account number
Email address
Full name
Phone number
Type of subscription or membership
Date of last payment
Reason for cancellation
Billing address
Confirmation of cancellation request
Before cancelling your subscription at Pur Skin Clinic, consider that you will lose access to exclusive member discounts on treatments and products, which can lead to higher costs for future visits. Additionally, any unused treatment credits or packages may expire upon cancellation, so it's wise to utilize them beforehand. You'll also forfeit access to members-only events and special promotions that could enhance your skincare journey.
Pur Skin Clinic offers a flexible membership model allowing clients to easily manage their subscriptions. Members can cancel their membership at any time without penalty, but it is recommended to notify the clinic 30 days in advance to ensure a smooth cancellation process.
To cancel your subscription with Pur Skin Clinic, you will need your password to log into your account. If you've forgotten your password, you can easily reset it by visiting [this link](https://purskinclinic.com/reset-password). If you prefer not to use the online method, consider reaching out to their customer support via phone for assistance.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Pur Skin Clinic subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Pur Skin Clinic account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Pur Skin Clinic online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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