Quickbase offers a platform where you can build and manage custom applications for your business needs. They have different subscription plans, like Team, Business, and Enterprise, which include features like storage, integrations with other tools, and support. You pay for Quickbase as a subscription billed annually, usually based on the number of users, and there are options for extra services or add-ons that might cost more. So if you get billed by Quickbase, it’s likely for access to their app-building service through one of these subscription plans.
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The cancellation process is straightforward, with clear steps to follow on the Quickbase website. However, it requires email verification and interaction with a representative, which adds some complexity and potential waiting time, but overall it is not difficult.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Quickbase subscription.
How to Cancel Quickbase: Step by Step
If you purchased through Quickbase.com:
- Log in to your Quickbase account.
- Go to quickbase.com/account or navigate from your Account Summary.
- Click on Cancel Service.
- Select the option to Cancel your account.
- Check your email for a verification message. This email will be sent to the account admin.
- If you are the admin, click the link in the email to provide more information in a form.
- Submit the form.
- You will see a “Thank You” page once your submission is complete, and a representative will contact you soon.
Caution: You need to provide a 30-day notice of your cancellation, and all apps and data in your billing account will be deleted upon cancellation. Export any important data before proceeding.
If you need assistance, here's how you can get in touch with Quickbase's support team.
Tips and Tricks for Getting a Quickbase Refund
- Insist on speaking to a supervisor if front-line support resists cancellation.
- Use clear, firm language: "I want to cancel my subscription immediately" to avoid ambiguity.
- Request a confirmation email or cancellation reference number as proof of cancellation.
- Call customer support directly rather than relying on online cancellation forms.
- Cancel well before the next billing cycle to avoid being charged again.
- Document every interaction: record names, dates, times, and summaries of conversations.
- Be patient and persistent, as cancellations may be intentionally delayed or complicated.
- Check terms for minimum contract periods or specific cancellation windows, and use them to your advantage.
- Use escalation paths: if necessary, escalate your request up the chain to managers or higher-level staff.
- Avoid ambiguous language, and clearly state your intent to cancel.
- Be aware that some features or data may be lost immediately upon cancellation.
Why Do People Request Refunds from Quickbase
- Payment Failures such as expired cards without reminders.
- Lack of Updates where the product is not evolving with customer needs.
- Unresolved Product Bugs causing frustration and mistrust.
- Complicated Checkout Process like multi-step or slow checkouts.
- Inflexible Plan Modifications with no options to pause, downgrade, or upgrade.
- Shifting Customer Needs as customers outgrow product features.
- Reduced Purchasing Power due to financial constraints.
- Switching to Competitors because of dissatisfaction or better offerings elsewhere.
- Sensitivity to Price Changes such as price hikes alienating customers.
- Lack of Innovation failing to scale with evolving customer needs.
Quickbase Refund Script
Script
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Dear Quickbase, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Quickbase Refund Policy
Quickbase requires account admins to provide a 30-day notice to cancel their subscription. Upon cancellation, all apps and data in the billing account are deleted with no refunds offered. The cancellation process involves verification through email and a representative will contact the customer to complete the cancellation. Additionally, refunds or credits are only issued under specific circumstances related to system availability as detailed in their Terms of Service.
The Easiest Way to Get a Quickbase Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Quickbase—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Quickbase charges could show up on your statement as: QUICKBASE QUICKBASE.COM QUICKBASE INC QUICKBASE PAYMENT QUICKBASE SUBSCRIPTION QUICKBASE CHARGE QB PAYMENT QB CHARGE QB SUBSCRIPTION
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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