The Ultimate Step by Step Guide to Cancelling a Radaris Subscription or Membership (radaris.com)
By
Bella K.
|
Published
August 12, 2025
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Updated
August 13, 2025
Radaris is a people search and background check service that helps you find information about individuals, like their contact details, social media profiles, and background history. They offer subscriptions for users who want to access detailed reports and stay updated on any changes. If you notice a bill from Radaris, it likely means you signed up for one of their services to look up someone or get alerts.
Cancelling a subscription with Radaris can be somewhat challenging due to the need to navigate their customer support options and possible hidden terms. Users may experience delays if they rely solely on email communication without immediate responses.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Radaris subscription.
How to Cancel Radaris: Step by Step
If you purchased through Radaris.com:
Visit the website radaris.com and log in to your account.
Navigate to the Account Settings page.
Select the Billing or Subscription tab.
Look for the option labeled Cancel Subscription and click on it.
Follow the on-screen prompts to confirm your cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through Apple (App Store):
Open the Settings app on your iOS device.
Tap your name at the top to access your Apple ID.
Tap Subscriptions.
Find and select your Radaris subscription.
Tap Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the Profile Icon in the top-right corner.
Select Payments & subscriptions.
Tap Subscriptions.
Find and select your Radaris subscription.
Tap Cancel subscription and follow the prompts to confirm.
If you purchased through PayPal:
Log in to your PayPal account.
Select Settings (the gear icon).
Click on Payments.
Select Manage pre-approved payments.
Find and select Radaris from the list.
Click on Cancel to stop the subscription.
If you purchased through a credit card directly on the website:
Log in to your Radaris account on radaris.com.
Access the Account Settings.
Go to the Billing or Subscription section.
Select Cancel Subscription.
Confirm the cancellation by following the on-screen instructions.
You should receive a cancellation confirmation email shortly.
How to Contact Radaris
If you need assistance, here's how you can get in touch with Radaris's support team.
Document Everything: Keep records of all communications.
Contact Customer Support: Use live chat or call during off-peak hours for quicker responses.
Be Polite but Firm: Start with a friendly tone but clearly state you want to cancel.
Ask for Confirmation: Request an email confirmation once your cancellation is processed.
Utilize Social Media: Post concerns on their social media for public visibility, which often prompts quicker action.
Request to Speak with a Supervisor: If initial representatives are unhelpful, ask to escalate to a higher authority.
Check for a Cancellation Window: Be aware of any specific times when cancellations are easier.
Consider a Cancellation Script: Prepare a concise script to stay on track during the call.
Know Your Rights: Familiarize yourself with consumer protection laws regarding subscription cancellations.
Use Cancellation Feedback: If they ask for feedback, respond with issues you faced that might prompt them to expedite your cancellation.
Try Alternate Contact Methods: If calls don’t work, switch to email or chat.
Be Persistent: If first attempts fail, follow up regularly until resolved.
Timing is Key: Call just before office hours to minimize wait time and maximize attention.
Use Online Reviews: Mention you will leave a review if you face obstacles, as it can spur quicker resolution.
Why Do People Request Refunds from Radaris
High costs: Monthly fees may be too expensive.
Lack of usage: Users may find they don't utilize the service enough.
Poor customer service: Negative experiences with support can prompt cancellations.
Privacy concerns: Worries about personal data handling may lead to cancellation.
Better alternatives: Finding a more suitable or cheaper service can drive users away.
Content quality: Perceived low value of information may result in discontinuation.
Terms of service changes: Unfavorable updates to policies can lead to cancellations.
Technical issues: Frequent glitches or poor user experience can frustrate users.
Billing issues: Problems with automatic billing or unclear charges.
Life changes: Moving, job changes, or other life events may reduce the need for the service.
Radaris Refund Script
Script
Copy
Dear Radaris, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Radaris Refund Policy
Radaris allows members to cancel their subscription at any time through their account settings or by contacting customer support. Users should note that cancellation will stop future billing, but charges already incurred will not be refunded.
The Easiest Way to Get a Radaris Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Radaris—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Radaris may employ tactics like requiring users to navigate through multiple steps to access the cancellation option, making it frustrating to end your subscription. Always check for hidden terms or conditions that could impose early cancellation fees or lock-in periods, as well as any automatic renewal clauses that might extend your commitment unexpectedly. Be vigilant about cancellation policies to avoid unwanted charges.
High costs: Monthly fees may be too expensive.
Lack of usage: Users may find they don't utilize the service enough.
Poor customer service: Negative experiences with support can prompt cancellations.
Privacy concerns: Worries about personal data handling may lead to cancellation.
Better alternatives: Finding a more suitable or cheaper service can drive users away.
Content quality: Perceived low value of information may result in discontinuation.
Terms of service changes: Unfavorable updates to policies can lead to cancellations.
Technical issues: Frequent glitches or poor user experience can frustrate users.
Billing issues: Problems with automatic billing or unclear charges.
Life changes: Moving, job changes, or other life events may reduce the need for the service.
Account Email Address
Account Username
Subscription Type (e.g., monthly or annual)
Billing Information (credit card details)
Order Number or Transaction ID
Last Payment Date
Reason for Cancellation
Contact Information (phone number or alternate email)
Before cancelling your Radaris subscription, be aware that you'll lose access to features such as detailed background checks, reverse phone lookups, and potential credit report insights. Additionally, any saved searches or favorite reports may be permanently lost, and you won't receive notifications for updates on people or properties you follow. Consider whether you’d like to download any data before finalizing your cancellation, as retrieving it afterward may not be possible.
Radaris allows members to cancel their subscription at any time through their account settings or by contacting customer support. Users should note that cancellation will stop future billing, but charges already incurred will not be refunded.
Yes, you'll need your password to cancel your Radaris subscription. If you can't remember your password, you can reset it by visiting the following link: [Reset Password](https://radaris.com/reset-password). Once you've reset your password, you can log in and proceed with the cancellation process.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Radaris subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Radaris account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Radaris online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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