Real Authentication is a company that helps keep your online accounts secure by offering identity verification services. They ensure that only you can access your accounts by checking who you are with various methods like SMS or email verification. If you're getting billed by them, it might be for a subscription that boosts your online security or helps you recover your account if you ever get locked out.
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The process to cancel a subscription typically requires navigating through account settings or contacting customer support, which can be cumbersome. However, the steps are usually straightforward and accessible for users who follow the instructions provided.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Real Authentication subscription.
How to Cancel Real Authentication: Step by Step
If you purchased through RealAuthentication.com:
- Visit realauthentication.com.
- Log in to your account using your email and password.
- Navigate to the **Account Settings** section, typically found in the upper right corner.
- Click on **Subscriptions** in the sidebar menu.
- Locate the subscription you wish to cancel.
- Click on the **Cancel Subscription** button next to the relevant subscription.
- Follow any prompts to confirm your cancellation.
If you purchased through Apple:
- Open the **Settings** app on your iOS device.
- Tap on your name at the top.
- Select **Subscriptions**.
- Find and select the Real Authentication subscription.
- Tap on **Cancel Subscription**.
- Confirm your cancellation when prompted.
If you purchased through Google Play:
- Open the **Google Play Store** app on your Android device.
- Tap on the **Menu** icon (three horizontal lines) in the top left corner.
- Select **Subscriptions**.
- Find the Real Authentication subscription in the list.
- Tap on it, then choose **Cancel Subscription**.
- Follow the on-screen instructions to confirm.
If you purchased through PayPal:
- Log in to your **PayPal** account.
- Navigate to **Settings** (the gear icon in the upper right).
- Select **Payments** and then **Manage Pre-approved Payments**.
- Find the Real Authentication agreement.
- Click on **Cancel** to stop the subscription.
- Confirm the cancellation in the pop-up window.
If you need assistance, here's how you can get in touch with Real Authentication's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Real Authentication Refund
- Contact via Live Chat instead of phone or email; many users report faster resolution and more attentive service.
- Use specific language like "I want to cancel my subscription" rather than vague phrases to avoid being redirected.
- Call during off-peak hours, typically mid-morning or late evening, to reach more experienced representatives.
- Escalate immediately to a supervisor if you receive a denial or are offered alternative solutions; don’t be afraid to insist.
- Document all interactions including names, dates, and what was discussed in case of future disputes.
- Mention any promotions or discounts that were advertised but not delivered, which may prompt faster action on their part.
- Wait for their retention offers; after stating your intention to cancel, pause and listen; users have received bonus offers or discounts this way.
- Be polite but firm; a friendly voice can go a long way in getting favorable outcomes.
- If you miss the billing cycle, challenge them to prorate the charge as a goodwill gesture based on service not rendered.
- Follow up with written confirmation to ensure that your cancellation is processed correctly.
Why Do People Request Refunds from Real Authentication
- Service is not being used
- Financial constraints
- Unsatisfactory customer support
- Complicated cancellation process
- Better alternatives available
- Changes in personal circumstances
- Lack of features
- Technical issues or bugs
- Increased subscription costs
- Negative reviews or feedback
- Frequent billing errors
- Privacy or security concerns
Real Authentication Refund Script
Script
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Dear Real Authentication, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Real Authentication Refund Policy
Real Authentication offers a straightforward cancellation policy, allowing members to cancel their subscription at any time through their account settings or by contacting support. However, cancellations must be processed before the next billing date to avoid being charged for the upcoming cycle. Refunds are not provided for any fees already charged within a billing period.
The Easiest Way to Get a Real Authentication Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Real Authentication—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Start reclaiming your money today with Chargeback
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