The Ultimate Step by Step Guide to Cancelling a Refresh TMS Subscription or Membership (refreshtms.com)
By
Bella K.
|
Published
September 7, 2025
|
Updated
September 8, 2025
Refresh TMS is a health and wellness company that offers subscription plans for transcranial magnetic stimulation therapy, which helps with mental health issues like depression. They focus on making treatment accessible and convenient, so you can manage your health from home. If you see a billing from them, it's likely for a monthly subscription related to your therapy sessions or services they provide.
Cancelling a subscription with Refresh TMS typically involves navigating the website or contacting customer support, which may not be immediately intuitive. However, the process is generally straightforward once the customer finds the right option or support contact.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Refresh TMS subscription.
How to Cancel Refresh TMS: Step by Step
If you purchased through the Refresh TMS website:
Go to refreshtms.com.
Log into your account using your credentials.
Navigate to the Account Settings section.
Select Subscriptions from the menu.
Find the subscription you wish to cancel.
Click on the Cancel Subscription button.
Follow any prompts to confirm your cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through Apple:
Open the App Store on your device.
Tap on your profile icon in the upper right corner.
Select Subscriptions.
Locate the Refresh TMS subscription in the list.
Tap on it and select Cancel Subscription.
Confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Find and select your Refresh TMS subscription.
Tap on Cancel subscription.
Follow any prompts to confirm your cancellation.
If you purchased through PayPal:
Log into your PayPal account.
Click on the Settings gear icon.
Go to Payments and select Manage Automatic Payments.
Find Refresh TMS in the list of merchants.
Select it and click on Cancel.
Confirm your cancellation.
How to Contact Refresh TMS
If you need assistance, here's how you can get in touch with Refresh TMS's support team.
Contact customer support via phone or live chat first; many users have success when speaking directly to a representative.
Use clear and concise language when explaining your request; avoid lengthy explanations.
Be firm but polite when asking for the cancellation; a respectful tone can help ensure cooperation.
Ask for a confirmation number or email to ensure your cancellation is processed.
If initial attempts fail, escalate the issue by requesting to speak to a supervisor.
Try contacting them during off-peak hours to reduce wait times and speak to more available agents.
Check for any hidden cancellation options in your account settings online.
Reference any past promotions or offers that might apply to your case to persuade the agent.
Keep a detailed record of all communications in case you need to follow up.
If all else fails, consider disputing the charge with your bank or credit card provider.
Why Do People Request Refunds from Refresh TMS
High costs that exceed budget limits
Lack of usage or infrequent engagement
Change in financial situation or unexpected expenses
Dissatisfaction with services or results
Poor customer service experiences
Better alternatives available at a lower cost
Change of personal circumstances (moving, job change)
Technical issues or difficulties with the platform
Inconvenient billing cycles or payment methods
Limited features compared to other providers
Refresh TMS Refund Script
Script
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Dear Refresh TMS, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Refresh TMS Refund Policy
Refresh TMS allows members to cancel their subscription at any time through their account settings. Cancellations take effect at the end of the current billing cycle, ensuring users retain access until then. Refunds are not provided for partial months.
The Easiest Way to Get a Refresh TMS Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Refresh TMS—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious of potential obstacles like unclear cancellation policies or hidden fees that might make it difficult to end your subscription promptly. Some services also require you to give advance notice before cancellation or may automatically renew your membership unless you actively opt out. Always read the terms and conditions carefully to avoid surprises.
High costs that exceed budget limits
Lack of usage or infrequent engagement
Change in financial situation or unexpected expenses
Dissatisfaction with services or results
Poor customer service experiences
Better alternatives available at a lower cost
Change of personal circumstances (moving, job change)
Technical issues or difficulties with the platform
Inconvenient billing cycles or payment methods
Limited features compared to other providers
Account Information - Username or email associated with the account
Subscription Details - Type of subscription or membership being canceled
Billing Information - Payment method used (credit card, PayPal, etc.)
Cancellation Reason - Reason for canceling the subscription
Contact Information - Phone number or email for customer service
Date of Cancellation - Desired effective cancellation date
Confirmation of Cancellations - Request for confirmation email of the cancellation
Access to Account - Ability to log in to the account for processing
Trial Period Status - If applicable, current status of a trial period
Promotions or Discounts - Any ongoing promotions affecting the cancellation
Before canceling your Refresh TMS subscription, be aware that you will lose access to all exclusive resources, including therapy tools and community support features. Additionally, any ongoing treatments or sessions may be interrupted, affecting your progress. It's important to check if there are any cancellation fees and understand how the cancellation will impact any discounts or promotional offers you may have used. Make sure to save any personal data or notes before the cancellation takes effect.
Refresh TMS allows members to cancel their subscription at any time through their account settings. Cancellations take effect at the end of the current billing cycle, ensuring users retain access until then. Refunds are not provided for partial months.
To cancel your subscription with Refresh TMS, you will need your password to access your account settings. If you've forgotten your password, you can easily reset it by visiting [this link](https://refreshtms.com/reset-password). With your updated password, you'll be able to log in and complete the cancellation process. If you have any issues, their support team is available to assist you.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Refresh TMS subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Refresh TMS account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Refresh TMS online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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