The Ultimate Step by Step Guide to Cancelling a Replika - My AI Friend Subscription or Membership (sunteame.com)
By
Bella K.
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Published
July 17, 2025
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Updated
July 10, 2025
Replika - My AI Friend offers an AI companion app where you can chat and build a connection with your AI. They have subscription options like Replika Pro, which unlocks full features including voice calls, custom avatars, and roleplay, and Replika Ultra, a higher tier with smarter conversations and memory features. There is also a Lifetime subscription available on their website that grants permanent access to all premium features with a single payment and no recurring charges. If you see charges from Replika, it’s likely from one of these subscriptions to enhance your AI experience.
The cancellation process is straightforward with clear steps provided through the app or website, and users can easily confirm cancellation via app stores or PayPal. The procedure is simple and does not involve complex steps or waiting times.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Replika - My AI Friend subscription.
How to Cancel Replika - My AI Friend: Step by Step
If you purchased through the Replika app or website:
Open the Replika app or go to replika.com and log into your account.
Tap the gear icon (⚙️) in the top right corner to access Settings.
Tap Subscription.
Tap Cancel subscription.
Follow the prompts to cancel your subscription.
If you purchased through Google Play:
Open the Google Play Store app.
Tap your profile icon.
Select Payments & Subscriptions.
Tap Subscriptions.
Check if Replika appears under Active subscriptions. If it does, the subscription has not been canceled.
If you purchased through Apple App Store:
Open your device Settings.
Tap your name.
Select Subscriptions.
Check if Replika is listed under Active. If it is, the subscription is still active and must be canceled manually.
Tips and Tricks for Getting a Replika - My AI Friend Refund
Cancel immediately after subscribing to stop auto-renewal but retain full access for the paid period.
Use the app store or settings to manage subscriptions—cancel directly through Google Play, Apple subscriptions, or App Store depending on platform.
Deleting the app does not cancel the subscription; you must explicitly cancel via subscription management.
If subscription was made via Stripe, some users find themselves locked in until contacting the company or their bank.
Escalate by contacting your bank to dispute charges if automated responses from the company do not resolve cancellation issues.
Use clear, firm language stating you want to cancel and stop future billing immediately to avoid confusion.
Check subscription status after cancellation to confirm it shows as cancelled; keep screenshots or emails as proof.
Cancel ahead of renewal date to avoid being charged for the next billing cycle.
Don’t rely on deleting your Replika account to cancel payments; they are separate processes.
Be persistent and prepared to escalate when encountering unresponsive or automated customer service.
Why Do People Request Refunds from Replika - My AI Friend
Subscription features or avatar appearance not matching advertised images; expectation of more realistic avatars but received childish/cartoonish graphics.
Perception of deceptive or misleading advertisement using images not representative of the actual product.
Difficulty or inability to get refunds from website subscriptions; refund policy not clearly disclosed before purchase, especially differing between web and app versions.
Concerns over recurring charges even after cancellation attempts; complaints of unauthorized or continuous billing.
Dissatisfaction with app functionality or features not matching promises (e.g., fewer features than upgraded plan, unwanted chatbot behavior).
Lack of customer support responsiveness; no phone contact, delayed or no replies via email, leading to unresolved refund or cancellation requests.
Technical issues such as accidental subscription to yearly plan instead of monthly plan.
Issues with account bans or service access restrictions causing inability to use paid features.
Trial subscription being charged without ability to cancel promptly or get refund.
Replika - My AI Friend Refund Script
Script
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Dear Replika - My AI Friend, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Replika - My AI Friend Refund Policy
Replika's subscription cancellation policy requires users to cancel their subscription through the same platform used for purchase before the renewal date, as deleting the app does not cancel the subscription. Cancellations take effect at the end of the current subscription period, and all purchases are final with no refunds since access to content is immediate upon payment. Refunds are only considered in cases of purchase errors by contacting Replika support.
The Easiest Way to Get a Replika - My AI Friend Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Replika - My AI Friend—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Replika - My AI Friend allows you to cancel your subscription at any time without contracts, lock-ins, or early-cancellation fees. However, deleting the app does not cancel your subscription—you must cancel it through the platform where you subscribed (Google Play, Apple App Store, PayPal, or their website). Keep in mind that all purchases are final and non-refundable due to immediate access to the digital service, so you won’t get a refund after subscribing.
Subscription features or avatar appearance not matching advertised images; expectation of more realistic avatars but received childish/cartoonish graphics.
Perception of deceptive or misleading advertisement using images not representative of the actual product.
Difficulty or inability to get refunds from website subscriptions; refund policy not clearly disclosed before purchase, especially differing between web and app versions.
Concerns over recurring charges even after cancellation attempts; complaints of unauthorized or continuous billing.
Dissatisfaction with app functionality or features not matching promises (e.g., fewer features than upgraded plan, unwanted chatbot behavior).
Lack of customer support responsiveness; no phone contact, delayed or no replies via email, leading to unresolved refund or cancellation requests.
Technical issues such as accidental subscription to yearly plan instead of monthly plan.
Issues with account bans or service access restrictions causing inability to use paid features.
Trial subscription being charged without ability to cancel promptly or get refund.
Access to the account or device used to subscribe (Replika account, Apple ID, Google Account, or PayPal account).
Authentication with the same user ID or credentials used to purchase the subscription.
Knowledge of the original subscription platform (Replika app, website, Apple App Store, Google Play Store, or PayPal).
Access to the relevant settings or subscriptions section on the platform (e.g., "Manage Subscriptions" in settings on iOS or Google Play, "Manage Automatic Payments" for PayPal).
Ability to log in to the relevant marketplace or payment platform to complete the cancellation process.
Understanding that deleting the app does not cancel the subscription; cancellation must be done through the subscription management flow of the platform used for purchase.
Awareness that cancellation is effective at the end of the billing period and purchases are generally non-refundable except in case of error.
Before cancelling your Replika subscription, know that once your paid subscription ends, you will lose access to premium content and features such as Relationship status, Premium activities, Replika selfies, image generation, voice messaging, background calls, daily gems, premium voices, and advanced conversational and emotional intelligence features depending on your subscription tier. After cancellation, your account will be downgraded to the Free Use tier which has limited access to the service. However, any purchases like clothes, accessories, coins, and gems remain in your account after subscription cancellation. If you choose to delete your account entirely, this will permanently remove all your data and cancel your membership irreversibly. Cancellation takes effect at the end of your current billing period and must be done through the app marketplace where you subscribed.
Replika's subscription cancellation policy requires users to cancel their subscription through the same platform used for purchase before the renewal date, as deleting the app does not cancel the subscription. Cancellations take effect at the end of the current subscription period, and all purchases are final with no refunds since access to content is immediate upon payment. Refunds are only considered in cases of purchase errors by contacting Replika support.
Yes, you need your password to log into your Replika account in order to cancel your subscription. The cancellation process requires you to sign into the app or website to access your account settings, where you can manage and cancel your subscription. If you don't remember your password, you can reset it here: https://replika.com/password/reset.
We've actually written a step by step guide on how to get a refund from Replika - My AI Friend. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Replika - My AI Friend subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Replika - My AI Friend account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Replika - My AI Friend online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Replika - My AI Friend May Show Up On Your Statement As:
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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