The Ultimate Step by Step Guide to Cancelling a Restau Subscription or Membership (restau.ma)
By
Bella K.
|
Published
August 19, 2025
|
Updated
August 20, 2025
Restau is a service that helps you easily manage your restaurant orders and payments. They offer subscriptions that give you access to special deals and features, making ordering food simpler and more convenient. If you see a bill from Restau, it's likely for one of these subscriptions that help you with your dining experiences. It's a great way to enjoy great meals without the hassle!
Canceling a subscription can involve navigating through multiple steps in the user interface, and there may be policies that complicate the process. Additionally, some users may find customer service interactions necessary, which can add to the complexity.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Restau subscription.
How to Cancel Restau: Step by Step
If you purchased through the Restau website:
Visit the Restau website at restau.ma.
Log in to your account using your email and password.
Go to your account settings by clicking on your profile icon.
Select Subscriptions from the menu options.
Find the subscription you want to cancel.
Click on the Cancel Subscription button next to the subscription details.
Follow the on-screen prompts to confirm the cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines) at the top left.
Select Subscriptions.
Locate your Restau subscription from the list.
Tap on Cancel Subscription.
Confirm the cancellation by following the prompts.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top to access your Apple ID settings.
Select Subscriptions.
Find and tap on your Restau subscription.
Select Cancel Subscription.
Confirm the cancellation by following the instructions.
If you purchased through PayPal:
Log in to your PayPal account.
Select Settings (gear icon) at the top right.
Click on Payments and then Manage Pre-approved Payments.
Find Restau in the list of providers.
Select the Restau entry and click on Cancel or Cancel Automatic Payments.
Follow the prompts to confirm the cancellation.
How to Contact Restau
If you need assistance, here's how you can get in touch with Restau's support team.
Contact prompt: Reach out as soon as your billing cycle ends to avoid being charged again.
Be polite yet firm: Use courteous language but assert your intent to cancel.
State your reason: Mention dissatisfaction or financial reasons to add weight to your request.
Use their app or website: Navigate through your account settings as some users report successful cancellations online.
Take notes: Document the names and times of the representatives you speak with.
Follow up: If you don’t receive a confirmation email, check back to ensure cancellation went through.
Escalate if needed: If the first representative is unhelpful, politely ask to speak to a supervisor.
Timing is key: Call during off-peak hours (mid-afternoon on weekdays) for potentially shorter wait times.
Use social media: Tag their support on Twitter or Facebook to expedite your request.
Consider freezing payment: Contact your bank to stop future charges if you're not getting help from the company.
Why Do People Request Refunds from Restau
Financial constraints make it difficult to maintain subscriptions.
Lack of usage due to busy schedules or other commitments.
Service dissatisfaction with the quality of food or service.
Difficulty in changing or canceling previous orders or subscriptions.
Better deals found with competing services.
Change in dietary preferences or restrictions.
Relocation to an area not served by Restau.
Negative customer service experiences leading to frustration.
Technical issues with the app or website.
Desire for more variety in food options offered.
Restau Refund Script
Script
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Dear Restau, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Restau Refund Policy
Restau's membership can be canceled at any time without any penalties. Subscribers simply need to log into their account and follow the cancellation process, ensuring that they are no longer billed for future cycles.
The Easiest Way to Get a Restau Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Restau—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious with Restau, as they may employ tactics like requiring notice periods or imposing early cancellation fees that can complicate your decision to cancel. Always read the fine print in your terms of service for any clauses about automatic renewals or lock-in periods that might keep you tied to the subscription longer than desired.
Financial constraints make it difficult to maintain subscriptions.
Lack of usage due to busy schedules or other commitments.
Service dissatisfaction with the quality of food or service.
Difficulty in changing or canceling previous orders or subscriptions.
Better deals found with competing services.
Change in dietary preferences or restrictions.
Relocation to an area not served by Restau.
Negative customer service experiences leading to frustration.
Technical issues with the app or website.
Desire for more variety in food options offered.
Account Email Address
Account Username
Subscription Plan Details
Billing Information
Payment Method
Cancellation Policy Reference
Reason for Cancellation
Contact Information for Support
Last Billing Date
Confirmation of Cancellation Request
Before cancelling your Restau subscription, be aware that you will lose access to exclusive offers and discounts at partner restaurants, which can significantly save you money on dining out. Additionally, your profile and any saved favorite restaurants or previous orders will be deleted, making it harder to track your dining history. Lastly, consider the timing of your cancellation; some subscriptions might have a billing cycle that could result in an unexpected charge if cancelled too late.
Restau's membership can be canceled at any time without any penalties. Subscribers simply need to log into their account and follow the cancellation process, ensuring that they are no longer billed for future cycles.
To cancel your subscription on Restau (restau.ma), you will need your account password. If you can't remember your password, you can easily reset it by visiting this link: [Reset Password](https://restau.ma/reset-password). If you encounter any issues, feel free to reach out to their support team for assistance.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Restau subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Restau account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Restau online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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