Revealcellcam offers cellular trail cameras that connect to a mobile app, allowing you to view photos and videos from your cameras remotely. They offer subscription plans based on how many photos you want to access each month, ranging from a Starter Plan with 250 photos for $5 per camera per month, up to a Pro Plan with unlimited photos for $13 per camera per month. You can also choose yearly plans with discounted pricing. There is an additional $9 plan called Xtra that covers unlimited downloads and extra features for all cameras on your account. This is why you might see a recurring charge from Revealcellcam for their photo and data service plans.
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The cancellation process is fairly straightforward and can be done through the app by navigating through clear steps such as selecting the camera, choosing 'Cancel Service', and confirming the cancellation. There are some additional considerations for Xtra users which might add slight complexity but overall, it is not difficult to cancel if you follow the instructions.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Revealcellcam subscription.
How to Cancel Revealcellcam: Step by Step
If you purchased through Reveal Cell Cam:
- Log into your account on the Reveal Cell Cam website.
- Click on your user icon in the upper right corner of the screen.
- Select MY ACCOUNT.
- On the My Account landing page, under Need help with your account and contract?, click Manage your contract and subscriptions. A new browser tab will open.
- If you have multiple active contracts, select the contract account number for the subscription you wish to cancel.
- Ensure you are on the Contracts and subscriptions tab.
- Under Cancel my subscriptions, click Request to cancel all subscriptions.
- Choose when you want the cancellation to take effect:
- Mid-Service Term - This will apply the changes at the end of the next billing cycle (no more than 60 days after the request).
- End of current Service Term - This will apply the changes at the end of the contract term.
- Select who should be contacted regarding this cancellation (either you or an authorized representative), and fill in the required contact details.
- Select why you want to make this change and add an optional description.
- Review your cancellation request. If all details are correct, submit the request. If changes are needed, click BACK.
- You will receive a response within 2-5 business days to discuss next steps, and you can track the request's progress in your support cases.
If you need assistance, here's how you can get in touch with Revealcellcam's support team.
Tips and Tricks for Getting a Revealcellcam Refund
- Look for a "suspend" option rather than a direct cancel button in the app by navigating to the camera, then clicking on the three dots in the top right corner or the signal strength area to find suspend—this stops billing without fully canceling.
- Escalate by insisting on suspension if cancellation options are unclear or unavailable, as many users report no direct cancel button, only suspension.
- Use clear, firm language focusing on stopping charges immediately and specify you want to suspend or pause your subscription to avoid ongoing fees.
- Timing: attempt cancellation or suspension at the end of your billing cycle to minimize payment for unused service.
- Check if you have additional plans like "Xtra" activated and make sure to turn those off separately in the app to fully stop charges.
- Keep records of your cancellation or suspension attempts and follow up persistently if charges continue.
- Use community forums like Archery Talk for advice on navigation and UI tricks users have found to access suspension controls.
- Be aware suspending the subscription may not unregister the camera SIM card, but it is the most effective method reported by users to stop charges.
Why Do People Request Refunds from Revealcellcam
- Cameras taking pictures without motion triggers, causing unnecessary battery and data usage.
- Inconsistent picture capture, with motion sometimes not triggering the camera at all.
- Persistent technical issues despite trying recommended fixes like SD card formatting.
- Camera stopped sending pictures before the end of the first season for some users.
- SD card compatibility problems, with a recommendation for specific types of SD cards (U3 cards).
- Unresponsive or generic customer support, leading to unresolved issues.
- Warranty not honored properly, with customers experiencing runarounds and user-blaming.
- High battery consumption, requiring frequent replacements.
- Dissatisfaction with camera functionality and reliability, causing users to consider other brands.
- High subscription costs compared to competitors offering fewer problems.
- Poor customer service that blames user setup errors rather than addressing camera faults.
Revealcellcam Refund Script
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Dear Revealcellcam, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Revealcellcam Refund Policy
Revealcellcam's subscription cancellation policy allows you to cancel your subscription at any time, but the cancellation will only be effective at the end of the current subscription term. No refunds are given for any portion of the subscription fee already paid for the current term. You can cancel by emailing support@revealapp.com or through your account portal, and you remain responsible for fees until the term ends. After cancellation, you can still use the service until the subscription term expires.
The Easiest Way to Get a Revealcellcam Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Revealcellcam—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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