ReverbNation offers three subscription plans tailored mainly for artists to help them promote and sell their music. There's a Free plan with basic features like an artist profile and email marketing, a Basic plan costing around $10.79 a month that adds perks like bigger song uploads and an ad-free profile, and a Premium plan for about $16.62 a month that includes everything Basic offers plus extra tools like unlimited music distribution and a free website with a domain. They bill monthly or yearly, with yearly plans giving you a couple of months free, so if you see charges from them, it’s likely for one of these subscription services or extra options like digital distribution or music promotion.
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The cancellation process is straightforward and can be completed entirely online through user settings by clicking a few buttons. The only minor difficulty is ensuring the user waits for the confirmation number and email to complete the process.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a ReverbNation subscription.
How to Cancel ReverbNation: Step by Step
If you purchased through ReverbNation directly:
- Log in to your account on ReverbNation.
- Navigate to the User Menu (usually found at the upper right corner).
- Select Settings.
- Go to the Services section.
- Locate the subscription you wish to cancel.
- Click the Unsubscribe button next to the active service you want to cancel.
- Confirm your cancellation when prompted.
- Check your email for a cancellation confirmation number and confirmation email.
If you need assistance, here's how you can get in touch with ReverbNation's support team.
Tips and Tricks for Getting a ReverbNation Refund
- Persistently use multiple contact methods like email, contact forms, and any available phone numbers, even if they seem non-functional.
- Send clear, firm messages stating you want to cancel immediately and request confirmation of cancellation.
- Document all communication attempts including dates, times, and responses or lack thereof.
- Try cancelling at the end of the billing cycle to avoid being charged for the next period.
- Check your account settings thoroughly under "Account" and "Premium Services" for any hidden unsubscribe buttons.
- Escalate by posting publicly on forums or complaints websites to attract company attention if direct contact fails.
- Use polite but assertive language mentioning repeated cancellation requests and seeking confirmation.
- Be prepared for delays and follow-ups as cancellations may not be processed swiftly.
Why Do People Request Refunds from ReverbNation
- Difficult cancellation process: Customers report the cancellation system is inoperable or the customer service line is not working.
- Unexpected or hidden fees: Customers mention takedown or cancellation fees that are not clearly disclosed upfront.
- Poor customer service: Lack of response and support when requesting cancellations or refunds.
- Unauthorized charges: Complaints about unauthorized billing and stolen banking information used to charge for services.
- No refunds given: Money is allocated to the website account instead of being refunded to the customer.
- High cost relative to value: Customers feel the service pricing is too high for the value received.
- Unfulfilled promises: Issues with service not delivering what was promised or advertised.
ReverbNation Refund Script
Script
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Dear ReverbNation, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
ReverbNation Refund Policy
ReverbNation requires users to cancel their subscription before the renewal date to avoid being charged, with no refunds offered once the trial period expires and the subscription continues. Users can cancel anytime before renewal via the Services section in their account, and will receive a confirmation upon successful cancellation. Refunds are only given for product malfunctions or billing errors with proper verification.
The Easiest Way to Get a ReverbNation Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from ReverbNation—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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