The Ultimate Step by Step Guide to Cancelling a Ride Pronto Subscription or Membership (ridepronto.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
Ride Pronto is a service that helps you get around easily by offering rides whenever you need them. They have subscription plans that let you pay a monthly fee for unlimited rides, which is perfect if you travel a lot. You might see a charge from them on your bill if you're signed up for one of their plans, making it super convenient and saving you time on transportation.
Canceling a subscription with Ride Pronto is relatively straightforward, but users may face minor hurdles such as navigating the cancellation process online. Overall, it is manageable with a bit of attention to detail in following the steps provided.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Ride Pronto subscription.
How to Cancel Ride Pronto: Step by Step
If you purchased through ridepronto.com:
Go to ridepronto.com and log into your account.
Navigate to your account settings by clicking on your profile icon in the top right corner.
Select Billing or Subscriptions from the dropdown menu.
Find the subscription you wish to cancel under Your Subscriptions.
Click on Cancel Subscription next to the active subscription.
Follow the on-screen instructions to confirm the cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Find and select Ride Pronto from your active subscriptions.
Tap Cancel Subscription.
Follow the prompts to finalize the cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select Subscriptions.
Locate and tap on Ride Pronto.
Tap on Cancel Subscription.
Confirm the cancellation by following the on-screen instructions.
If you purchased through PayPal:
Log into your PayPal account.
Click on Settings (gear icon) in the top right corner.
Select Payments and then Manage Automatic Payments.
Find and click on Ride Pronto.
Select Cancel to stop future payments.
Confirm the cancellation in the pop-up window.
How to Contact Ride Pronto
If you need assistance, here's how you can get in touch with Ride Pronto's support team.
Act during peak hours when call volumes are high, as you might get a more lenient representative.
Be polite but firm when explaining why you want to cancel; a friendly approach can sometimes yield better results.
Use specific language, such as "I’d like to terminate my service effective immediately" to eliminate ambiguity.
Ask for a confirmation email to ensure your cancellation request is processed.
Be prepared with documentation of your subscription details in case it’s needed for reference.
Request to speak with a supervisor if the initial representative isn’t helpful.
Utilize social media to reach out; sometimes companies respond faster to public posts.
Consider timing your cancellation right before the billing date to avoid an additional charge.
Look for hidden cancellation options in your account settings if available; some users have found success managing cancellations online.
Document all interactions including names, dates, and what was discussed, for follow-up if needed.
Follow up with an email to customer service reiterating your cancellation for an added layer of assurance.
Why Do People Request Refunds from Ride Pronto
High monthly fees that don't align with budget
Lack of usage leading to unnecessary expenses
Recent price increases without added benefits
Service availability in their area is limited
Poor customer service experiences
Negative user experience with the app or website
Better alternatives found with more value
Life changes such as relocation or change in financial circumstances
Increased waiting times for rides
Promotions or discounts no longer being offered
Ride Pronto Refund Script
Script
Copy
Dear Ride Pronto, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Ride Pronto Refund Policy
Ride Pronto allows members to cancel their subscription at any time through their account settings. However, cancellations take effect at the end of the current billing cycle, and no refunds are issued for partial months. To avoid charges for future billing periods, it's recommended to cancel before the next billing date.
The Easiest Way to Get a Ride Pronto Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Ride Pronto—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious of potential cancellation hurdles with Ride Pronto, as they may employ tactics such as requiring you to navigate through multiple layers of menus or provide feedback before allowing you to cancel. Additionally, watch out for any unclear terms regarding contract lock-ins or early termination fees that might catch you off guard. Always read the fine print to ensure you fully understand the cancellation policy before committing.
High monthly fees that don't align with budget
Lack of usage leading to unnecessary expenses
Recent price increases without added benefits
Service availability in their area is limited
Poor customer service experiences
Negative user experience with the app or website
Better alternatives found with more value
Life changes such as relocation or change in financial circumstances
Increased waiting times for rides
Promotions or discounts no longer being offered
Account email address
Account password
Subscription type
Membership ID or account number
Payment method used
Billing address
Reason for cancellation
Date of last payment
Confirmation of termination request
Contact information for customer support
Before cancelling your Ride Pronto subscription, be aware that you'll lose access to premium features such as priority booking, exclusive discounts on rides, and personalized route planning. Additionally, consider any upcoming scheduled rides or benefits, as cancelling may affect those immediately. Make sure to review the cancellation policy, as there could be specific timelines or potential fees associated with your decision.
Ride Pronto allows members to cancel their subscription at any time through their account settings. However, cancellations take effect at the end of the current billing cycle, and no refunds are issued for partial months. To avoid charges for future billing periods, it's recommended to cancel before the next billing date.
To cancel your Ride Pronto subscription, you will need your password. If you've forgotten it, you can easily reset it by visiting [this link](https://www.ridepronto.com/reset-password). Once you've regained access, you can proceed with canceling your subscription.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Ride Pronto subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Ride Pronto account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Ride Pronto online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
