Ro Health is a company that provides healthcare staffing services to schools, mainly helping K-12 districts with health support for students. They are not a typical healthcare provider for consumers, so if you see a bill from them, it might be related to staffing services provided to your school or employer rather than a direct subscription or service for patients. They focus more on supporting health services in educational settings rather than direct-to-consumer products or subscriptions.
Difficulty
12345678910
Easy Medium Very Hard
The cancellation process for Ro Health is straightforward and can be done by logging into the user account on my.ro.co, selecting the plan, and clicking 'Cancel Plan'. If this option is not available, users can contact Ro support, which adds a backup method but might slightly increase the difficulty. Overall, it is an easy process.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Ro Health subscription.
How to Cancel Ro Health: Step by Step
If you purchased through Ro Health website:
- Log into your account at my.ro.co.
- Click on the 'Plan' section on the white card that displays the Ro Body Program.
- Select the 'Cancel Plan' option to cancel your subscription.
- If you do not see the option, please contact customer support for assistance via email at care@ro.co.
If you need assistance, here's how you can get in touch with Ro Health's support team.
Tips and Tricks for Getting a Ro Health Refund
- Cancel via the website only: Users report the cancellation option is not available on the app; delete the app and use a browser to access the website.
- Navigate carefully: Go to the care tab, scroll down to find the subscription details, then select "Cancel Subscription."
- Use direct email: If the website method fails or no response, email care@ro.co persistently for cancellation.
- No customer service phone support: Users note there is no phone number, so email is the primary direct contact.
- Escalate by highlighting billing concerns: Mention unauthorized charges or billing inaccuracies to prompt faster action.
- Timing matters: Try to cancel before the next billing cycle to avoid being charged for an extra month.
- Language to apply: Firm but polite language emphasizing dissatisfaction, difficulty cancelling, and request for immediate cancellation and confirmation.
- Persistence is key: If no response, keep emailing and checking the website, as some users report delays or ignored initial efforts.
- Avoid the app solely for cancellation: cancellation is reportedly only possible on the website.
- Consider switching providers: Mentioning switching to other services in communication sometimes gets quicker responses.
Why Do People Request Refunds from Ro Health
- Insurance limitations requiring certain prescriptions be fulfilled in-house, leading to cancellation if not honored by insurance.
- Lack of response to customer requests such as switching lab work to home kits.
- Difficulty cancelling memberships via website or app causing user frustration.
- Misleading advertising and unclear pricing, including bait-and-switch tactics related to medication costs.
- Billing issues such as charges without prescriptions or ongoing charges after cancellation.
- Delays in communication about prescriptions, pharmacy benefits, and insurance prior authorizations.
- Requests for refunds due to no medication or services provided.
- Receiving wrong medication doses or shipments leading to cancellation and refund requests.
Ro Health Refund Script
Script
Copy
Dear Ro Health, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Ro Health Refund Policy
Ro Health's membership operates on an automatic recurring basis, billed monthly at the price displayed at checkout. Members can cancel their Ro Body Membership anytime by logging into their account and selecting "Cancel Subscription" or by emailing support, but must cancel at least 48 hours before the next renewal date to avoid further charges. After cancellation, membership services continue through the end of the paid billing cycle, but no further charges or services will occur beyond that period.
The Easiest Way to Get a Ro Health Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Ro Health—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
RO Health Ro Roman Health Ventures Ro Health Online Ro.co Ro Health Telehealth Ro Health Rx Roman Health
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
