The Ultimate Step by Step Guide to Cancelling a Roots Canada Subscription or Membership (roots)
By
Bella K.
|
Published
August 20, 2025
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Updated
August 21, 2025
Roots Canada is a popular brand that specializes in stylish, comfortable clothing and accessories inspired by the great outdoors. They offer a variety of products, including sweatshirts, jeans, and luggage, perfect for casual wear or adventures. If you see a charge from them, it might be from a subscription service that gives you access to exclusive deals and early access to sales, making it easy to stay stylish without breaking the bank.
Canceling a subscription with Roots Canada can be somewhat straightforward, but may involve navigating their website or contacting customer service. Users often report mixed experiences, depending on the method chosen for cancellation.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Roots Canada subscription.
How to Cancel Roots Canada: Step by Step
If you purchased through the Roots Canada website:
Visit the Roots Canada website.
Log in to your account using your credentials.
Navigate to the Account Settings section.
Locate the Subscription or Membership tab.
Select the Cancel Subscription option.
Follow the prompts to confirm cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through the Apple App Store:
Open the Settings app on your iPhone or iPad.
Tap your name at the top of the screen.
Select Subscriptions.
Find and select your Roots Subscription.
Tap on Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Menu icon (three horizontal lines).
Select Subscriptions.
Find and select your Roots Subscription.
Tap on Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to the Settings (gear icon).
Select Payments and then Manage Automatic Payments.
Select the Roots Subscription.
Click on Cancel to discontinue payments.
If you purchased through a third-party service:
Log in to your account on the third-party service.
Navigate to the section for subscriptions or memberships.
Find and select your Roots Subscription.
Click on the option to Cancel Subscription.
Follow any confirmation prompts to finalize the cancellation.
How to Contact Roots Canada
If you need assistance, here's how you can get in touch with Roots Canada's support team.
Changing fashion preferences making products less appealing.
Membership benefits not aligning with personal needs.
Poor customer service experiences.
Moving locations where Roots stores are not accessible.
Temporary financial difficulties requiring cuts to expenses.
Roots Canada Refund Script
Script
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Dear Roots Canada, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Roots Canada Refund Policy
Roots Canada allows members to cancel their subscription at any time through their online account or by contacting customer service. Upon cancellation, members retain access to benefits until the end of their current billing cycle, but no refunds for prior payments will be issued.
The Easiest Way to Get a Roots Canada Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Roots Canada—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious of potential hurdles when trying to cancel your Roots Canada subscription, as they might employ tactics like requiring a notice period before cancellation or presenting early termination fees. Always read the fine print for any contractual obligations that could lock you in longer than expected, and be aware that customer support may sometimes make the process more cumbersome to encourage you to stay.
High prices leading to budget constraints.
Lack of product availability in preferred sizes or styles.
Changing fashion preferences making products less appealing.
Membership benefits not aligning with personal needs.
Poor customer service experiences.
Moving locations where Roots stores are not accessible.
Temporary financial difficulties requiring cuts to expenses.
Account Information - Username and password for online account
Subscription Details - Type of subscription or membership
Order Number - Specific order related to the subscription
Email Address - Associated with the account
Billing Information - Payment method used
Cancellation Policy - Understanding of terms regarding cancellations
Customer Support Contact - Phone number or email for assistance
Reason for Cancellation - May be required for processing
Date of Last Payment - To confirm timing of cancellation
Before cancelling your Roots Canada membership, be aware that you'll lose access to exclusive member discounts, early sales notifications, and special promotions. Additionally, any accumulated loyalty points or rewards may expire upon cancellation. Consider whether you frequently shop at Roots or utilize their in-store benefits, as these can impact your overall savings. Finally, ensure you check if there are any outstanding orders or commitments linked to your membership.
Roots Canada allows members to cancel their subscription at any time through their online account or by contacting customer service. Upon cancellation, members retain access to benefits until the end of their current billing cycle, but no refunds for prior payments will be issued.
To cancel your subscription with Roots Canada, you will need to log into your account, which requires your password. If you can't remember your password, you can easily reset it by visiting [Roots Password Reset](https://www.roots.com/us/en/account/reset). Once you've accessed your account, you can proceed with the cancellation process.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Roots Canada subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Roots Canada account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Roots Canada online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Roots Canada Roots Roots Canada Online Roots Merchandise Roots Store Roots Retail Roots eCommerce Roots Apparel Roots Gifts Roots CA
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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