Runners Without Borders is a great resource for runners looking for community support and training tips. They offer personalized coaching, group runs, and access to valuable resources to help you improve your running skills. If you see a charge from them, it’s likely for a subscription to their coaching services or access to exclusive content that can help you reach your running goals.
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Cancelling a subscription typically requires navigating through the website or contacting customer service, which can take some effort. While not overly complicated, users may face hurdles like slow response times or unclear instructions.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Runners Without Borders subscription.
How to Cancel Runners Without Borders: Step by Step
If you purchased through the Runners Without Borders website:
- Visit the official website at runnerswithoutborders.org.
- Log in to your account by clicking on the Login button at the top right corner.
- Enter your credentials and click Submit.
- Go to your account settings by selecting Account from the dropdown menu.
- Find the section labeled Subscriptions or Billing.
- Locate the subscription you wish to cancel and click on Cancel Subscription.
- Follow the on-screen prompts to confirm the cancellation.
- Check for confirmation via email regarding the cancellation.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Select Subscriptions.
- Find the Runners Without Borders subscription and tap on it.
- Tap Cancel Subscription.
- Confirm your cancellation when prompted.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the menu icon (three horizontal lines) in the top left corner.
- Select Subscriptions.
- Find the Runners Without Borders subscription and tap on it.
- Tap Cancel Subscription.
- Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on the Settings (gear) icon.
- Select Payments.
- Under Manage pre-approved payments, find Runners Without Borders.
- Select the subscription and click Cancel.
- Confirm the cancellation by following the prompts.
If you need assistance, here's how you can get in touch with Runners Without Borders's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Runners Without Borders Refund
- Gather all relevant information before calling, including your account number and any correspondence.
- Call at off-peak hours to reduce wait times, preferably early in the morning or later in the evening.
- Use polite yet firm language when expressing your desire to cancel.
- Ask for a supervisor if you encounter resistance; they often have more authority to assist.
- Emphasize your dissatisfaction with the service if needed; it may prompt special offers or concessions.
- Be prepared to deal with retention offers and practice saying "no" to keep the conversation focused on cancellation.
- Document everything, including names and dates, in case you need to follow up later.
- Check your credit card statement in the following months to ensure no further charges are made.
- Consider using email for a written record of your cancellation request.
- Wait a few days after cancellation to confirm through their customer service if your account is indeed closed.
Why Do People Request Refunds from Runners Without Borders
- Financial constraints preventing ongoing payments.
- Change in personal interests leading to less involvement in running.
- Relocation making participation in local events challenging.
- Poor experience with events or training programs.
- Injuries that hinder running activities.
- Schedule conflicts that make it difficult to participate in events.
- Lack of engagement with the community or resources offered.
- Desire for different fitness activities outside of running.
- Unsatisfactory customer service experiences.
- Concerns about organization management or transparency.
- Feeling overwhelmed by the commitments involved in membership.
- Perceived lack of value for the membership cost.
Runners Without Borders Refund Script
Script
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Dear Runners Without Borders, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Runners Without Borders Refund Policy
Runners Without Borders allows members to cancel their subscription at any time, with cancellations taking effect at the end of the current billing cycle. Members can manage their subscription and cancellation preferences through their account settings on the website. Please note that any fees paid prior to cancellation are non-refundable.
The Easiest Way to Get a Runners Without Borders Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Runners Without Borders—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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