Rush Order is a company that helps businesses pack and ship products quickly and accurately. They handle a variety of fulfillment services like managing inventory, shipping subscription boxes, and processing returns for both local and international customers. If you see a charge from them, it might be because you signed up for a subscription product or service that they handle the shipping and delivery for. They make sure your orders get to you on time and take care of all the behind-the-scenes work, so you don’t have to worry about it.
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Cancelling a subscription or order with Rush Order requires contacting customer service via phone, which can be straightforward but adds slight inconvenience compared to automated online cancellation. The presence of a possible cancellation fee and the need to speak with a representative suggest some moderate effort is required, but it is not overly difficult.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Rush Order subscription.
How to Cancel Rush Order: Step by Step
If you purchased through Rush Order directly:
- Visit the Rush Order website at rushorder.com.
- Log in to your account using your username and password.
- Navigate to the Account Settings section of your profile.
- Find the Subscriptions or Billing section.
- Select the subscription you wish to cancel.
- Click on the Cancel Subscription option and follow the prompts to confirm your cancellation.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top to access your Apple ID settings.
- Tap on Subscriptions.
- Select the Rush Order subscription from the list.
- Tap on Cancel Subscription and confirm your choice.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the Menu icon (three horizontal lines) and select Subscriptions.
- Select the Rush Order subscription you want to cancel.
- Tap on Cancel Subscription and follow the confirmation steps.
If you need assistance, here's how you can get in touch with Rush Order's support team.
Email
The email is not available.
Tips and Tricks for Getting a Rush Order Refund
- Be persistent and polite: Repeatedly follow up via email and phone while maintaining a calm and respectful tone.
- Clearly document issues: Use photos and detailed explanations of the problem to support your refund claim.
- Escalate strategically: If initial customer service is unhelpful, ask to speak with a supervisor or higher-level representative.
- Use specific language: Mention dissatisfaction with product quality, receiving wrong or off-center prints, or delivery errors as valid reasons for a refund.
- Reference previous cases: Mention that refunds have been granted to other customers with similar issues to strengthen your case.
- Request a full refund first: If declined, negotiate for partial refunds or replacements as a fallback option.
- Act quickly: Report issues and request refunds as soon as possible to avoid complications from delays.
- Leverage external complaints: Threaten or consider filing complaints with entities like the Better Business Bureau to prompt a refund.
- Be wary of credits: Push for cash refunds rather than store credits, which some users report as less helpful.
- Timing matters: Customers found success when refund requests were made promptly after delivery or issue discovery.
- Document all communications: Save all emails, chat transcripts, and call logs as evidence for escalation or external complaints.
Why Do People Request Refunds from Rush Order
- Horrendous print quality, including splotchy prints that do not last through washes
- Crooked and blotchy printing on apparel
- Missing letters on printed designs
- Receiving lower quality products than promised, such as iron-on decals instead of expected printing
- Delayed delivery and incorrect handling of delivery dates causing inconvenience
- Order inaccuracies, like front and back designs switched despite customer instructions
- Products that materially differ from design studio designs
- Flawed or damaged products upon arrival
- Missed rush order deadlines
- Poor customer service resolution after complaints about product and delivery issues
- Wrong input of delivery address and schedule
- Wrong mode of payment
- Change of mind by the customer
Rush Order Refund Script
Script
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Dear Rush Order, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Rush Order Refund Policy
Rush Order (rushorder.com) allows order cancellations; however, a 35% cancellation fee may apply depending on how far along the process is. To cancel, customers should contact their service team at 800-620-1233 for assistance. No specific mention of membership or subscription cancellations was found.
The Easiest Way to Get a Rush Order Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Rush Order—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Rushorder charges typically show up on statements as descriptors related to "RUSHORDER" "RUSH ORDER" "RUSHORDER.COM" "RUSHORDER INC" "RUSHORDER PAYMENT" and sometimes with variations including "ORDER" "PAYMENT" or partial URL or company name fragments.
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