Salt Strong is a fishing-focused company that offers a free basic membership giving access to a private fishing community, weekly newsletters, and fishing reports. They have subscription plans called INSIDER, with an annual option costing $8/month billed yearly, which includes daily fishing reports, exclusive tips, courses, and 20% off tackle. There's also a monthly INSIDER plan for $19.97/month with similar benefits but offers more flexibility and a 30-day refund. They also offer a high-tier VIP & LIFER membership with lifetime access and bigger discounts. Customers might see billing from Salt Strong if they subscribe to one of these plans for fishing tips and tackle savings.
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The cancellation process for Salt Strong subscriptions is relatively straightforward as it only requires completing an online cancellation form at www.saltstrong.com/cancel. The company processes cancellations promptly and sends a confirmation email, making it easy for users to complete the task with minimal steps.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Salt Strong subscription.
How to Cancel Salt Strong: Step by Step
If you purchased through Salt Strong directly:
- Visit the cancellation form:
- Complete the required form:
- Fill out all necessary fields in the online cancellation form.
- Submit the form: Make sure to submit it for your cancellation request to be processed.
- Check for confirmation:
- You will receive a confirmation email from the customer service team once your membership account has been closed.
If you purchased through a third-party billing source:
- Contact the third-party provider:
- If your membership payment was handled through a third-party platform (e.g., PayPal), log into that platform.
- Find the subscription management section.
- Cancel the subscription directly within the third-party service.
- Confirm cancellation:
- Ensure you get a confirmation of cancellation from the third-party provider.
If you need assistance, here's how you can get in touch with Salt Strong's support team.
Tips and Tricks for Getting a Salt Strong Refund
- Be persistent: If your first cancellation attempt fails, keep following up regularly until it is processed.
- Use clear and direct language: Clearly state that you want to cancel and do not want any further charges.
- Submit cancellation requests through multiple channels: Use both the online cancellation form and customer service email or phone calls.
- Timing can help: Try cancelling near the end of your billing period to avoid extra charges for the next cycle.
- Watch out for retention offers: Salt Strong may offer discounts to keep you subscribed; be prepared to firmly decline if you wish to leave.
- Keep records of all communications: Save emails or chat transcripts as proof of your cancellation request.
- Escalate if needed: If basic customer service doesn’t work, ask to speak to a supervisor or use social media to get attention.
- Check billing statements carefully: Verify you are not charged after cancellation and dispute unauthorized charges promptly.
- Use user forums and Reddit: Sometimes sharing your cancellation issues publicly can elicit helpful advice or faster resolutions.
Why Do People Request Refunds from Salt Strong
- Constant upsell attempts making the experience feel like a "repeating infomercial"
- Distrust due to infomercial-style presentation of the website and content
- Increase in marketing and sales pressure especially after ownership change
- Content not specific to certain geographic locations such as Texas, reducing relevance
- Dislike of aggressive product promotion which overshadowed instructional content
- Preference for more straightforward and less sales-heavy alternatives
- Cancellation due to dissatisfaction with content direction and value
Salt Strong Refund Script
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Dear Salt Strong, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Salt Strong Refund Policy
Salt Strong's membership is subscription-based, with annual plans offering a 365-day 100% satisfaction guarantee and monthly plans a 30-day guarantee. To cancel, members must complete an online cancellation form at www.saltstrong.com/cancel. Refund policies vary by plan and timing, with specific rules for gifts and only one refund allowed per membership.
The Easiest Way to Get a Salt Strong Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Salt Strong—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Salt Strong FISH STRONG LLC SaltStrong.com
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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