The Ultimate Step by Step Guide to Cancelling a Scanova Subscription or Membership (scanova.io)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
Scanova is a user-friendly platform that helps you create and manage QR codes for various purposes, like marketing, events, or product info. They offer subscription plans that allow you to access different features, like analytics to see how many people are scanning your codes. If you see a charge from them, it’s likely for one of these subscription services, which help make your life easier when using QR codes.
Cancelling a subscription with Scanova is relatively straightforward and can typically be done through their website. However, users may face some minor confusion around account settings or confirmation processes.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Scanova subscription.
How to Cancel Scanova: Step by Step
If you purchased through Scanova website:
Visit the Scanova website and log in to your account.
Navigate to the Dashboard or Account Settings.
Select Subscription Management or Billing.
Locate your current subscription and click on Cancel Subscription.
Follow the on-screen prompts to confirm the cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on Settings (gear icon) at the top right.
Select Payments from the menu.
Click on Manage Pre-approved payments.
Find the Scanova subscription and click on it.
Select Cancel to terminate your subscription.
If you purchased through Credit Card:
Log in to your bank’s online portal where your credit card is issued.
Look for the Transaction History section.
Locate your latest Scanova subscription charge.
Contact your bank's customer service using the contact number provided.
Request to dispute the charge and ask for cancelation of future billing.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines) at the top-left corner.
Select Subscriptions.
Find your Scanova subscription in the list.
Tap on it, then select Cancel Subscription.
Follow the prompts to confirm the cancellation.
If you purchased through Apple:
Open Settings on your iPhone or iPad.
Tap on your name at the top of the screen.
Select Subscriptions.
Locate and tap on your Scanova subscription.
Select Cancel Subscription.
Confirm the cancellation prompt.
How to Contact Scanova
If you need assistance, here's how you can get in touch with Scanova's support team.
Document everything related to your subscription, including confirmation emails and payment receipts.
Contact customer support via live chat rather than email or phone for quicker responses.
Be polite but firm, stating clearly that you want to cancel your subscription.
Request to speak to a supervisor if the first representative is unhelpful.
Choose timing carefully; contact them at the beginning of the month when billing is fresh.
Ask for any special offers or discounts before you cancel—you might be surprised by what they offer to keep you.
Explain your reason for cancellation; customer service representatives appreciate feedback.
Send a follow-up email to confirm cancellation if you cancel over the phone.
Monitor your bank statements closely for any unauthorized charges after cancellation.
Check cancellation policy tricks shared by other users, as some do not require a phone call to cancel.
Utilize social media to escalate your issue if you face difficulties getting through the traditional channels.
Be persistent; if you encounter pushback, reiterate your request calmly.
Why Do People Request Refunds from Scanova
Lack of usage: Users may not utilize the service enough to justify the cost.
High cost: Fees may be seen as too expensive or not worth the value provided.
Changing needs: The services offered no longer align with the user's requirements.
Limited features: Users may find that the features do not meet their expectations or demands.
Better alternatives: Discovering more competitive services elsewhere.
Poor customer support: Unresolved issues or slow response times can lead to dissatisfaction.
Technical issues: Frequent problems or bugs can frustrate users.
Difficulty in cancellation process: Complex cancellation procedures may compel users to quit.
Change in financial situation: Budget cuts or financial constraints may necessitate cancellation.
Subscription fatigue: Users may feel overwhelmed by managing multiple subscriptions.
Scanova Refund Script
Script
Copy
Dear Scanova, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Scanova Refund Policy
Scanova allows users to cancel their membership or subscription at any time through their account settings. Users will continue to have access to their subscription benefits until the end of the current billing cycle, after which no further charges will be applied. Refunds for unused portions of the subscription are not provided.
The Easiest Way to Get a Scanova Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Scanova—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious with Scanova’s subscription model, as they might implement tactics like requiring you to navigate through multiple steps to cancel or enforce a notice period before cancellation. Additionally, check for any commitments or early-cancellation fees in their terms, as these could unexpectedly trap you into an unwanted billing cycle. Always read the fine print to avoid unforeseen charges!
Lack of usage: Users may not utilize the service enough to justify the cost.
High cost: Fees may be seen as too expensive or not worth the value provided.
Changing needs: The services offered no longer align with the user's requirements.
Limited features: Users may find that the features do not meet their expectations or demands.
Better alternatives: Discovering more competitive services elsewhere.
Poor customer support: Unresolved issues or slow response times can lead to dissatisfaction.
Technical issues: Frequent problems or bugs can frustrate users.
Difficulty in cancellation process: Complex cancellation procedures may compel users to quit.
Change in financial situation: Budget cuts or financial constraints may necessitate cancellation.
Subscription fatigue: Users may feel overwhelmed by managing multiple subscriptions.
Account Email: The email address associated with your Scanova account.
Subscription Type: Details about the specific plan or service you are subscribed to.
Payment Method: Information about how you pay for the subscription (credit card, PayPal, etc.).
Billing Cycle: Knowledge of your billing cycle (monthly, yearly).
Cancellation Policy: Understanding of Scanova's cancellation terms and conditions.
Reason for Cancellation: Optionally, a brief reason for why you are canceling.
Customer ID: Your unique customer identification number, if applicable.
Last Invoice: Information about your most recent invoice or billing statement.
Contact Information: A phone number or alternate email for follow-up, if needed.
Before cancelling your Scanova subscription, be aware that you will lose access to features like advanced QR code customization, analytics tracking, and the ability to create campaigns. Any QR codes generated while subscribed may still function, but you won't be able to edit or manage them without an active account. Additionally, consider the billing cycle; cancelling before the next charge may prevent charges, but you might lose immediate access to features until the billing period ends. Lastly, check the refund policy if you've made a recent payment, as you may not be eligible for a refund if you are past the refund period.
Scanova allows users to cancel their membership or subscription at any time through their account settings. Users will continue to have access to their subscription benefits until the end of the current billing cycle, after which no further charges will be applied. Refunds for unused portions of the subscription are not provided.
To cancel your Scanova subscription, you will need your password to access your account settings. If you've forgotten your password, you can reset it [here](https://scanova.io/reset-password). Unfortunately, there's no phone support or chat assistance available for canceling subscriptions, so ensuring you have your login details will be essential.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Scanova subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Scanova account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Scanova online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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