The Ultimate Step by Step Guide to Cancelling a Selestial Soap Subscription or Membership (selestialsoap.com)
By
Bella K.
|
Published
September 10, 2025
|
Updated
September 11, 2025
Selestial Soap is all about bringing you delightful, handmade soaps right to your door! They offer a convenient subscription service, so you can choose your favorite scents and get a fresh supply each month without having to think about it. Plus, with a focus on natural ingredients, you'll feel good about what you're using on your skin. If you see a charge from them, it’s likely for your sweet-smelling soap subscription!
Cancelling a subscription with Selestial Soap is relatively straightforward, typically requiring a user to follow clear online instructions. However, the process may involve navigating through specific sections of their website, which could cause minor frustration for some consumers.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Selestial Soap subscription.
How to Cancel Selestial Soap: Step by Step
If you purchased through selestialsoap.com:
Visit selestialsoap.com.
Log in to your account using your credentials.
Navigate to the Account Settings section.
Find the Subscriptions submenu.
Select the subscription you wish to cancel.
Click on the Cancel Subscription button.
Follow the prompts to confirm the cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your name at the top of the screen.
Select Subscriptions.
Find and select Selestial Soap subscription.
Tap on Cancel Subscription.
Confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the profile icon in the top-right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Find the Selestial Soap subscription.
Tap on Cancel subscription.
Follow the on-screen instructions to confirm the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the gear icon to go to Settings.
Under Account settings, find Payments and select Manage automatic payments.
Locate Selestial Soap from the list of merchants.
Click on Cancel to stop future payments.
Confirm the cancellation when prompted.
How to Contact Selestial Soap
If you need assistance, here's how you can get in touch with Selestial Soap's support team.
Tips and Tricks for Getting a Selestial Soap Refund
Act quickly: Cancel as soon as you know you want to; some users report success within the first few days of the billing cycle.
Use direct language: Clearly state that you wish to cancel your subscription to avoid confusion.
Contact customer service: Use live chat if available; users find it quicker than email or phone calls.
Be polite but firm: A friendly tone can go a long way, but don't waver on your decision to cancel.
Request confirmation: Always ask for a cancellation confirmation email to have a record of the request.
Call during off-peak hours: Try to reach customer service during less busy times for better service.
Escalate if needed: If the first representative isn't helpful, ask to speak to a supervisor.
Document everything: Keep a log of who you spoke with and the details of the conversation.
Monitor your bank statements: Watch for any continued charges even after cancellation.
Use social media: Some users report getting faster responses if they post about their issues on Twitter or Facebook.
Check forums for specific contact details: Some users find direct emails or phone numbers that can expedite the cancellation process.
Why Do People Request Refunds from Selestial Soap
Financial constraints making it difficult to maintain monthly payments.
Product dissatisfaction due to quality or effectiveness.
Changing personal preferences regarding scent or product type.
Allergies or skin reactions to ingredients used in the soap.
Timing issues or inconvenience with delivery schedule.
Frequent promotions or better deals from competitors.
Life changes such as moving or changing jobs.
Product seasonality leading to reduced usage.
Too many options causing decision fatigue.
Negative customer service experiences.
Cancellation of auto-renew to avoid an unexpected charge.
Subscription frequency is too high.
Not enough variety in products offered.
Family or household changes affecting needs.
Competing priorities for spending.
Selestial Soap Refund Script
Script
Copy
Dear Selestial Soap, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Selestial Soap Refund Policy
Selestial Soap allows members to cancel their subscription at any time before the next billing cycle. Cancellations can be initiated through the member's account settings on their website, and subscriptions will remain active until the end of the current billing period.
The Easiest Way to Get a Selestial Soap Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Selestial Soap—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Selestial Soap may implement tactics to make canceling your subscription less straightforward, such as requiring multiple steps online or ensuring you're logged into your account to proceed. While many subscriptions can be canceled at any time, be vigilant for any fine print regarding contract terms, early cancellation fees, or auto-renewal clauses that could lock you in unexpectedly. Always read the cancellation policy thoroughly to avoid any surprises.
Financial constraints making it difficult to maintain monthly payments.
Product dissatisfaction due to quality or effectiveness.
Changing personal preferences regarding scent or product type.
Allergies or skin reactions to ingredients used in the soap.
Timing issues or inconvenience with delivery schedule.
Frequent promotions or better deals from competitors.
Life changes such as moving or changing jobs.
Product seasonality leading to reduced usage.
Too many options causing decision fatigue.
Negative customer service experiences.
Cancellation of auto-renew to avoid an unexpected charge.
Subscription frequency is too high.
Not enough variety in products offered.
Family or household changes affecting needs.
Competing priorities for spending.
Account Email associated with the subscription
Subscription ID or Order Number
Full Name used for the account
Billing Address on file
Payment Method used for the subscription
Last Charge Date or any recent transaction details
Reason for Cancellation (optional)
Contact Information for follow-up
Before cancelling your Selestial Soap subscription, be aware that you'll lose access to exclusive member benefits, including personalized product recommendations and early access to new releases. Additionally, any accumulated rewards points may expire upon cancellation, meaning you won’t be able to redeem them for discounts or special items. It's also worth noting that once cancelled, any subscriptions for recurring delivery will stop, so consider whether you'd prefer to pause instead.
Selestial Soap allows members to cancel their subscription at any time before the next billing cycle. Cancellations can be initiated through the member's account settings on their website, and subscriptions will remain active until the end of the current billing period.
Yes, you will need your password to cancel your subscription with Selestial Soap. If you have forgotten your password, you can easily reset it by visiting the following link: [Reset Password](https://selestialsoap.com/reset-password). Once you have your password, you can log in to your account and manage your subscription.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Selestial Soap subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Selestial Soap account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Selestial Soap online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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