Serenity Bookings is a user-friendly service that helps you easily book and manage appointments for things like wellness sessions, classes, and events. They offer a subscription option, which means you can sign up for regular sessions and get billed automatically, making it super convenient to keep your self-care routine on track. If you see a charge from them, it’s likely for one of those subscriptions, helping you stay committed to your wellness goals!
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While the process is generally straightforward, users may encounter some steps that require attention and can lead to confusion. Additionally, potential upselling or retention offers could complicate the cancellation experience.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Serenity Bookings subscription.
How to Cancel Serenity Bookings: Step by Step
If you purchased through the Serenity Bookings website:
- Go to serenitybookings.com and log into your account.
- Navigate to the Account Settings section.
- Click on Subscriptions to view your active memberships.
- Select the subscription you wish to cancel.
- Click on the Cancel Subscription button.
- Follow any additional prompts to confirm your cancellation.
- You should receive a confirmation email regarding the cancellation.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Select Subscriptions.
- Find and tap on your Serenity Bookings subscription.
- Tap on Cancel Subscription at the bottom of the screen.
- Confirm the cancellation.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the menu icon (three horizontal lines) in the top left corner.
- Select Subscriptions.
- Find and tap on your Serenity Bookings subscription.
- Tap on Cancel Subscription.
- Follow the on-screen instructions to confirm the cancellation.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to the Settings (gear icon) in the top right corner.
- Select Payments under the settings menu.
- Click on Manage automatic payments.
- Find and click on Serenity Bookings.
- Click on Cancel to stop the payments.
- Confirm the cancellation as prompted.
If you need assistance, here's how you can get in touch with Serenity Bookings's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Serenity Bookings Refund
- Document Everything: Keep a record of all communications, including dates and times.
- Be Polite but Firm: Use a calm tone even if you’re frustrated; it’s easier to get help.
- Use Specific Language: Clearly state you want to cancel, and mention any previous issues or dissatisfaction.
- Contact Customer Support at Off-Peak Hours: Try calling or chatting early in the morning or late in the evening for shorter wait times.
- Use Live Chat: If available, chat options may yield quicker responses compared to phone calls.
- Escalate When Necessary: Ask to speak to a supervisor if your initial representative is not helpful.
- Be Aware of Cancellation Windows: Know your billing cycle and attempt to cancel at the right time to avoid extra charges.
- Provide a Reason: Sometimes stating a reason (financial, dissatisfaction, etc.) can lead to special offers or quicker cancellations.
- Follow Up: After cancellation, follow up with an email for confirmation to prevent future charges.
- Utilize Social Media: If you’re having trouble, a public tweet or post may prompt quicker action from the company.
- Consider Using Email: Sending a cancellation request via email can provide a paper trail.
- Leverage Time Zones: If you’re in a different timezone than support, reach out at hours that align with their off-peak times.
- Check for Trials: If you originally signed up for a free trial, ensure to cancel before the trial ends to avoid charges.
Why Do People Request Refunds from Serenity Bookings
- Lack of Use: Customers feel they aren't using the service enough to justify the cost.
- Financial Reasons: Budget constraints lead to the need to reduce monthly expenses.
- Service Dissatisfaction: Customers are unhappy with the quality of service or experiences provided.
- Life Changes: Changes in personal circumstances, such as relocation or new commitments.
- Competition: Better offers or services from competing providers attract customers away.
- Technical Issues: Frequent issues with the website or booking system create frustration.
- Customer Service: Poor customer support experiences prompt cancellations.
- Unclear Benefits: Lack of understanding regarding the value or benefits of the membership.
- Changing Interests: Customers may develop new preferences for travel or experiences.
- Renewal Expectations: Automatic renewal policies without clear communication lead to dissatisfaction.
Serenity Bookings Refund Script
Script
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Dear Serenity Bookings, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Serenity Bookings Refund Policy
Serenity Bookings allows members to cancel their subscription at any time, with no penalties. However, cancellations must be submitted before the next billing cycle to avoid being charged for that period.
The Easiest Way to Get a Serenity Bookings Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Serenity Bookings—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Start reclaiming your money today with Chargeback
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