The Ultimate Step by Step Guide to Cancelling a shahid Subscription or Membership (shahid.net)
By
Bella K.
|
Published
July 17, 2025
|
Updated
July 1, 2025
Shahid.net is a video-on-demand service that offers a huge collection of Arabic shows and movies, plus Western, Turkish, Korean, and Bollywood titles. They have a free plan where you can register and watch some content, and two subscription plans: VIP for $11.49/month with ad-free streaming, exclusive shows, live channels, and kids content, and VIP BigTime for $13.99/month which adds live concerts and special events. You can watch on multiple devices, make up to 5 profiles, and cancel anytime without extra fees. Basically, if you see a charge from Shahid, it's likely for one of these subscription plans giving you access to lots of premium content.
The cancellation process is straightforward if done through the website or app stores, involving a few steps easily followed by an average user. Options like email or live chat may introduce slight delays but are not complex, leading to a low difficulty rating overall.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a shahid subscription.
How to Cancel shahid: Step by Step
If you purchased through Shahid's Website:
Log Into Your Account
Find Your Account Settings
Navigate to Subscription Management
Click the Cancel Button
Confirm the Cancellation
If you purchased through Apple (iOS):
Open Your iPhone Settings
Tap Your Apple ID
Go to Subscriptions
Find and Cancel Shahid
If you purchased through Google Play (Android):
Open the Google Play Store
Go to Your Profile Menu
Select Payments & Subscriptions
Tap on Subscriptions
Find Shahid and Cancel
If you want to cancel via email:
Email support at care@shahid.net for cancellation help.
If you want to cancel via live chat:
Submit a request through their contact form on the Help Center.
How to Contact shahid
If you need assistance, here's how you can get in touch with shahid's support team.
Use Apple Pay if possible as cancellation is straightforward through the Apple account's subscriptions tab.
Contact customer service persistently via call, email, and WhatsApp, as direct cancellation is often unavailable and they may be slow to respond.
Escalate by sending written cancellation requests through multiple channels to create a paper trail.
Be clear and firm in your language, stating explicitly you want to cancel and do not want to be charged again.
Time cancellations to avoid automatic renewal periods; try to cancel well before the next billing date.
If subscribed with a voucher, understand that some vouchers do not require payment details, which may prevent automatic renewal.
Monitor payment methods closely to catch any unwanted charges early for quicker dispute or cancellation.
Use your payment platform's subscription management (e.g., Apple subscriptions tab) whenever payment method allows, to bypass Shahid's difficult direct cancellation process.
Keep records of all communication attempts with Shahid customer service for escalation if needed.
Why Do People Request Refunds from shahid
Difficulty in canceling subscription - Users report challenges in cancelling via credit card payments compared to easier cancellation with Apple Pay.
Subscription not worth the price - Some users feel the app's value does not justify the subscription cost.
App usability and user experience issues - Complaints about the app not being as user-friendly or polished as competitors like Netflix.
Limited content diversity - Some users find the content selection limited, especially for non-Arabic content.
Payment and subscription recognition errors - Issues with the app not recognizing active subscriptions or payment failures.
Lack of satisfactory customer service response - Users mention poor or no response when trying to resolve subscription or billing issues.
Preference for alternate platforms - Some users prefer other streaming services due to better features or content.
Technical issues with playback or access - Problems with streaming content despite active subscriptions.
shahid Refund Script
Script
Copy
Dear shahid, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
shahid Refund Policy
Shahid's cancellation policy states that you must cancel at least one full day before your subscription renewal date to avoid being charged for the next period. Upon cancellation, you can continue accessing the service until the end of the paid access period, but no refunds are given for any unused time unless required by law. If you delete your account data, your access will terminate immediately. You can re-activate the service anytime later if you choose to return.
The Easiest Way to Get a shahid Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from shahid—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Shahid.net does not appear to have any contracts, lock-ins, or early-cancellation fees, meaning you can usually cancel your subscription anytime without exit charges. When you cancel, you still retain access to the service until the end of your current billing cycle, so you won't lose your paid time immediately. Be aware though that cancellation typically must be done through your device's subscription settings or directly in your Shahid account settings.
Difficulty in canceling subscription - Users report challenges in cancelling via credit card payments compared to easier cancellation with Apple Pay.
Subscription not worth the price - Some users feel the app's value does not justify the subscription cost.
App usability and user experience issues - Complaints about the app not being as user-friendly or polished as competitors like Netflix.
Limited content diversity - Some users find the content selection limited, especially for non-Arabic content.
Payment and subscription recognition errors - Issues with the app not recognizing active subscriptions or payment failures.
Lack of satisfactory customer service response - Users mention poor or no response when trying to resolve subscription or billing issues.
Preference for alternate platforms - Some users prefer other streaming services due to better features or content.
Technical issues with playback or access - Problems with streaming content despite active subscriptions.
Shahid account login credentials (email and password)
Apple ID (if the subscription was made via iOS device/App Store)
Google account (if the subscription was made via Android device/Google Play Store)
Email address associated with your Shahid account (required if cancelling by email)
Access to the device or platform the subscription was managed through
Relevant payment method details (if needed for verification or troubleshooting, e.g. last 4 digits of card)
Before canceling your Shahid subscription, know that you will lose access to all exclusive VIP content, including premium movies, TV shows, and live channels that are only available to subscribers. Once you cancel, your subscription remains active until the end of your current billing cycle, so you can still enjoy the benefits until then. There are no refunds for early cancellation, so your subscription will simply stop at the cycle's end without renewal. Make sure to consider these points before canceling to avoid losing access to content you might still want to enjoy.
Shahid's cancellation policy states that you must cancel at least one full day before your subscription renewal date to avoid being charged for the next period. Upon cancellation, you can continue accessing the service until the end of the paid access period, but no refunds are given for any unused time unless required by law. If you delete your account data, your access will terminate immediately. You can re-activate the service anytime later if you choose to return.
To cancel your Shahid subscription, you generally need to log in to your account, which requires your password. There is no clear indication that cancellations can be done without a password via phone or chat support. If you don't remember your password, you can reset it easily by visiting the Shahid password reset page here: https://shahid.mbc.net/en/hub/forget-password. Once you regain access, you can proceed to cancel your subscription through your account settings.
We've actually written a step by step guide on how to get a refund from shahid. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your shahid subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your shahid account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel shahid online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
SHAHID Shahid.net ShahidVIP Shahid Streaming Shahid Subscription Shahid MBC MBC Shahid Shahidnet.com ShahidPay ShahidVIP MBC
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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