The Ultimate Step by Step Guide to Cancelling a ShopGenie Subscription or Membership (shopgenie.io)
By
Bella K.
|
Published
September 1, 2025
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Updated
September 2, 2025
ShopGenie at shopgenie.io helps you easily manage your online shopping and subscriptions. They offer a handy platform where you can track and organize all your recurring bills and subscriptions in one place. This way, you can keep tabs on what you're paying for, avoid surprises, and even find ways to save on your regular expenses. If you see a charge from them, it's likely for their service that helps simplify your shopping experience!
Canceling a subscription to ShopGenie is relatively straightforward, typically requiring the user to navigate to their account settings. However, some users may encounter difficulties understanding the cancellation process or locating the appropriate options.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a ShopGenie subscription.
How to Cancel ShopGenie: Step by Step
If you purchased through the ShopGenie website:
Navigate to the ShopGenie website at shopgenie.io.
Log in to your account using your email and password.
Once logged in, go to your Account Settings.
Select the Subscriptions tab.
Locate the active subscription you wish to cancel.
Click on the Cancel Subscription button next to the subscription.
Follow the prompts to confirm the cancellation.
Check your email for a confirmation of cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top to access your Apple ID.
Select Subscriptions.
Find and tap on the ShopGenie subscription.
Tap on Cancel Subscription at the bottom of the screen.
Confirm the cancellation by following the on-screen prompts.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions.
Locate the ShopGenie subscription.
Tap on the subscription, then tap Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the gear icon to access Settings.
Navigate to the Payments tab.
Click on Manage Automatic Payments.
Find the ShopGenie subscription in the list and click on it.
Click Cancel.
Follow any remaining prompts to confirm cancellation.
How to Contact ShopGenie
If you need assistance, here's how you can get in touch with ShopGenie's support team.
Contact customer support via their live chat feature; it's often quicker than phone or email.
Use clear and firm language stating you want to cancel your subscription immediately.
Be ready to escalate the issue by requesting to speak to a supervisor if the first representative cannot assist.
Document your interactions, including dates and representative names, to reference if needed.
Contact during off-peak hours (early morning or late evening) for shorter wait times.
Try emailing your cancellation request if other methods fail, as it leaves a written record.
Mention any promotions or offers you received before to secure a cancellation without fees.
If applicable, freeze your payment method temporarily to halt automatic charges while you sort out the cancellation.
Check if there's a requirement to cancel through a specific platform; sometimes app cancellations are required.
Ask them to send a confirmation of your cancellation for your records.
If you face resistance, mention your intent to escalate the matter to a consumer protection agency.
Keep it short and straightforward; avoid lengthy explanations that could lead to pushback.
Why Do People Request Refunds from ShopGenie
Financial constraints due to unexpected expenses.
Not using the service frequently enough to justify the cost.
Unsatisfactory customer service experiences.
Limited selection of products or services.
Change in lifestyle or needs.
Switching to a competitor offering better value or features.
Technical issues with the platform or app.
Concerns over privacy or data security.
Regular promotional emails or notifications becoming overwhelming.
Difficulty canceling or managing the subscription.
ShopGenie Refund Script
Script
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Dear ShopGenie, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
ShopGenie Refund Policy
ShopGenie offers a straightforward cancellation policy for memberships and subscriptions, allowing users to cancel at any time without incurring additional fees. Cancellations take effect at the end of the current billing cycle, ensuring users have access to the service until that period concludes.
The Easiest Way to Get a ShopGenie Refund
If you're frustrated trying to cancel your subscription, membership, or bill from ShopGenie—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious with ShopGenie, as some subscription services employ tactics like requiring notice periods for cancellations, making it tricky to exit immediately. You might also encounter hidden terms that involve fees for early cancellation or auto-renewal policies that can catch you off guard. Always read the fine print before signing up to avoid unwanted charges or commitments.
Financial constraints due to unexpected expenses.
Not using the service frequently enough to justify the cost.
Unsatisfactory customer service experiences.
Limited selection of products or services.
Change in lifestyle or needs.
Switching to a competitor offering better value or features.
Technical issues with the platform or app.
Concerns over privacy or data security.
Regular promotional emails or notifications becoming overwhelming.
Difficulty canceling or managing the subscription.
Email address associated with the account
Username or account ID
Subscription plan details
Payment method used for the subscription
Billing cycle dates
Cancellation policy information
Customer support contact details
Reason for cancellation (optional)
Before cancelling your ShopGenie subscription, be aware that you will lose access to exclusive deals and personalized shopping recommendations that enhance your online shopping experience. Additionally, if you have accumulated any loyalty points or credits, these may expire upon cancellation. Consider whether you want to cancel immediately or at the end of your billing cycle to fully utilize the remaining features. Lastly, check if there's an opportunity to pause your subscription instead, which could save your preferences and settings for a future return.
ShopGenie offers a straightforward cancellation policy for memberships and subscriptions, allowing users to cancel at any time without incurring additional fees. Cancellations take effect at the end of the current billing cycle, ensuring users have access to the service until that period concludes.
To cancel your ShopGenie subscription, you will need your password to access your account settings. If you've forgotten your password, you can easily reset it by visiting [this link](https://shopgenie.io/reset-password). If you have any issues, feel free to reach out to customer support for further assistance!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your ShopGenie subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your ShopGenie account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel ShopGenie online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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