The Ultimate Step by Step Guide to Cancelling a Shore Counseling Subscription or Membership (shorecounseling.net)
By
Bella K.
|
Published
September 8, 2025
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Updated
September 9, 2025
Shore Counseling offers supportive therapy services to help individuals and families improve their mental health and well-being. They provide a range of counseling options, including individual and group sessions, with flexible payment plans and subscriptions to make it easier for clients to get the help they need. If you see a billing from them, it's likely for your ongoing therapy sessions or resources that support your journey to mental wellness.
Cancelling a subscription at Shore Counseling is relatively straightforward, typically involving contact via phone or email. Some users may encounter minor challenges, such as waiting times for customer service responses.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Shore Counseling subscription.
How to Cancel Shore Counseling: Step by Step
If you purchased through shorecounseling.net:
Visit the shorecounseling.net website and log into your account.
Navigate to the Account Settings section.
Select Subscriptions from the menu.
Find the subscription you wish to cancel.
Click on Cancel Subscription.
Follow the on-screen prompts to confirm the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Select Settings (gear icon) at the top right.
Click on Payments and then select Manage automatic payments.
Find the Shore Counseling subscription in the list.
Click on it and then select Cancel.
If you purchased through a mobile app (iOS):
Open the Settings app on your iPhone or iPad.
Tap on your name at the top.
Select Subscriptions.
Find the Shore Counseling subscription.
Tap Cancel Subscription and confirm.
If you purchased through a mobile app (Android):
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines) and select Subscriptions.
Find the Shore Counseling subscription.
Tap on it and then select Cancel Subscription.
Follow the steps to confirm the cancellation.
How to Contact Shore Counseling
If you need assistance, here's how you can get in touch with Shore Counseling's support team.
Tips and Tricks for Getting a Shore Counseling Refund
Be Persistent: If your initial cancellation request isn’t successful, try again. Users report that sometimes it takes multiple attempts.
Document Everything: Keep records of all interactions including dates, times, and names of representatives you speak with.
Use Clear Language: Be direct and use phrases like "I want to cancel my subscription immediately" to avoid any confusion.
Call During Off-Peak Hours: Mornings or late afternoons on weekdays are often less busy, increasing your chances of quicker resolution.
Ask for a Supervisor: If you encounter difficulties, request to speak to a supervisor or a higher-level representative who may have more authority.
Be Ready to Push Back: If they try to offer discounts or perks to keep you, reiterate that you want to cancel unequivocally.
Utilize Email or Chat: Some users have had better luck canceling via email or live chat rather than phone calls.
Timing is Key: Cancel your subscription just before the billing cycle ends to avoid being charged for another month.
Check for Pending Charges: Monitor your bank account for any pending charges and bring them up during your cancellation request.
State Financial Hardship: Users have mentioned that citing a financial hardship can motivate representatives to expedite cancellations.
Escalate if Necessary: If you face resistance, mention that you are prepared to escalate the matter to consumer protection agencies.
Leverage Social Media: Sometimes posting a complaint on social media can prompt a faster response from the company.
Why Do People Request Refunds from Shore Counseling
Financial constraints making it difficult to afford ongoing services.
Not finding value in the counseling sessions or support offered.
Scheduling conflicts impacting availability for appointments.
Personal circumstances changing such as relocation or life events.
Feeling better or resolving issues that prompted initial enrollment.
Preference for a different therapist or method of counseling.
Lack of progress in therapy sessions over time.
Desire to explore other options or resources outside of counseling.
Not utilizing the membership or services enough to justify the cost.
Concerns about confidentiality or experience with privacy issues.
Shore Counseling Refund Script
Script
Copy
Dear Shore Counseling, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Shore Counseling Refund Policy
Shore Counseling requires members to provide written notice at least 30 days prior to their desired cancellation date for any subscription or membership termination. Bill cancellations must also be submitted within this timeframe to avoid being charged for the following billing cycle.
The Easiest Way to Get a Shore Counseling Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Shore Counseling—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when considering cancellation, as some services may implement hurdles such as requiring notice periods, locking you into contracts, or imposing early-cancellation fees. It's essential to thoroughly review the terms and conditions before subscribing, as these can often include fine print that complicates or delays the cancellation process. Always double-check if you can truly cancel anytime without repercussions.
Financial constraints making it difficult to afford ongoing services.
Not finding value in the counseling sessions or support offered.
Scheduling conflicts impacting availability for appointments.
Personal circumstances changing such as relocation or life events.
Feeling better or resolving issues that prompted initial enrollment.
Preference for a different therapist or method of counseling.
Lack of progress in therapy sessions over time.
Desire to explore other options or resources outside of counseling.
Not utilizing the membership or services enough to justify the cost.
Concerns about confidentiality or experience with privacy issues.
Account number
Subscription type (e.g., monthly, annual)
Email address associated with the account
Billing information (credit card or payment method)
Reason for cancellation
Confirmation of identity (such as answering security questions)
Date of last payment
Contact information (phone number, email)
Instructions for cancellation (specific steps to follow)
Before cancelling your Shore Counseling subscription, be aware that you will lose access to ongoing therapy sessions and personalized support tailored to your mental health needs. Additionally, any remaining unused session credits will be forfeited, so consider scheduling those before cancellation. Make sure to review any potential cancellation fees or notice periods required, as they can affect your billing cycle. Lastly, check if you can pause your membership instead if you plan to return in the future.
Shore Counseling requires members to provide written notice at least 30 days prior to their desired cancellation date for any subscription or membership termination. Bill cancellations must also be submitted within this timeframe to avoid being charged for the following billing cycle.
To cancel your subscription with Shore Counseling, you will need to log into your account, which requires your password. If you’ve forgotten your password, you can reset it by visiting this link: [Reset Password](https://shorecounseling.net/reset-password). If you prefer, you can also reach out to their support team for assistance.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Shore Counseling subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Shore Counseling account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Shore Counseling online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Shore Counseling May Show Up On Your Statement As:
Shore Counseling Shore Counseling Services Shore Counseling Center Shore Counsel Shore Counseling LLC Shore Therapy Shore Counseling Group Shore Counseling Practice Shore Mental Health Shore Counseling Co.
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