ShowingTime is a service mainly used by real estate agents to manage home showings and offers. They offer a subscription plan where agents pay around $15 per month to use their Appointment Center, which helps schedule showings and organize offers with tools like a mobile app and 24/7 support. If you’re seeing a charge from ShowingTime, it’s likely for access to this service or for billing related to specific listings or agents handled through their system. Customers can manage billing info, see invoices, and set up automatic payments online through their billing portal.
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The cancellation process requires contacting an agent to remove the user's information, which adds an extra step beyond just a simple online cancellation. However, since the account is free, the process is not highly complicated or requires lengthy procedures, making it moderately easy.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a ShowingTime subscription.
How to Cancel ShowingTime: Step by Step
If you purchased through ShowingTime:
- Contact your agent to request cancellation of your membership. This will remove your information from the listing or tour.
- After your agent confirms the cancellation, uninstall the app from your device if you no longer need it.
If you need assistance, here's how you can get in touch with ShowingTime's support team.
Email
The email is not available.
Tips and Tricks for Getting a ShowingTime Refund
- Contact the listing agent directly to request removal from ShowingTime as this is often required to cancel.
- Use polite but firm language, stating clearly you want your information removed and subscription cancelled.
- Document all communications including times, names, and responses for escalation if needed.
- If live chat or email support is unhelpful, ask for a supervisor or manager to escalate your cancellation request.
- Timing can be important; try to cancel toward the end of your billing cycle to avoid extra charges.
- Persist politely by following up regularly until confirmation of cancellation is received.
- Some users have reported success by explaining inability to use phone calls and insisting on cancellation through chat or email only.
- Check for and remove any active listings associated with your account, as these might be preventing cancellation.
- If all else fails, request a formal confirmation email that your account and subscription are cancelled to have official proof.
- Be aware that ShowingTime subscriptions are often managed through MLS or agents, so coordination with them may be needed.
Why Do People Request Refunds from ShowingTime
- Property is under contract
- Unable to provide access
- Bad time
- No showings on this day
- Listings recently sold
- Discontinuation of service for other reasons
- Account no longer needed (e.g., sold or bought a home)
ShowingTime Refund Script
Script
Copy
Dear ShowingTime, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
ShowingTime Refund Policy
ShowingTime does not have a direct self-service cancellation option for membership or subscription. To cancel or delete your account, you must contact your listing or tour agent and ask them to remove your information from the listing or tour. The account is free of charge, and once cancellation is processed by the agent, you can remove the app or keep it for future use.
The Easiest Way to Get a ShowingTime Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from ShowingTime—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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