The Ultimate Step by Step Guide to Cancelling a Silverback Gym Subscription or Membership (silverbackgym.fit)
By
Bella K.
|
Published
August 10, 2025
|
Updated
August 11, 2025
Silverback Gym offers a variety of fitness services, including personal training, group classes, and gym access for all fitness levels. They have flexible subscription plans that allow you to choose the best option for your needs, whether you prefer monthly memberships or pay-as-you-go sessions. If you see a charge from them, it's likely for your membership or any classes you've signed up for.
Canceling a subscription to Silverback Gym can require navigating their customer service, which may involve waiting or following specific procedures. However, the process is generally straightforward for those willing to take the necessary steps.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Silverback Gym subscription.
How to Cancel Silverback Gym: Step by Step
If you purchased through silverbackgym.fit:
Visit the silverbackgym.fit website.
Log into your account using your credentials.
Navigate to the Account Settings or Membership section.
Locate the Manage Subscription option.
Select the Cancel Subscription button.
Follow the on-screen prompts to confirm the cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your name at the top to access Apple ID.
Select Subscriptions.
Find and tap on your Silverback Gym Subscription.
Select Cancel Subscription.
Confirm your cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Find your Silverback Gym Subscription and tap on it.
Tap on Cancel Subscription.
Follow the prompts to complete your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Select Settings (the gear icon).
Go to the Payments tab.
Click on Manage Pre-approved Payments.
Find Silverback Gym in the list and select it.
Click on Cancel to stop future payments.
How to Contact Silverback Gym
If you need assistance, here's how you can get in touch with Silverback Gym's support team.
Tips and Tricks for Getting a Silverback Gym Refund
Do it right after a billing cycle: Timing your cancellation just after the billing cycle can prevent automatic renewals.
Speak directly: Use phrases like "I'd like to cancel my membership" right at the start of the conversation.
Request confirmation: Ask for a cancellation confirmation email immediately to create a paper trail.
Be persistent: If you get resistance, remain calm and reiterate your request to cancel.
Know the cancellation policy: Familiarize yourself with any unofficial pitfalls or common issues users have faced.
Escalate quickly: If the first representative isn’t helpful, insist on speaking to a manager.
Leverage social media: Mention your issue on platforms like Twitter or Facebook to prompt a quicker response.
Use email: If calling fails, send a cancellation email outlining your intention clearly.
Document everything: Keep records of all communication for future reference.
Stay calm and polite: A friendly demeanor can often lead to a more favorable outcome.
Timing is key: Call during non-peak hours for a better chance of reaching someone who has time to help.
Why Do People Request Refunds from Silverback Gym
Financial constraints: Members may face unexpected expenses or changes in income.
Relocation: Moving to a different city or area where the gym is not accessible.
Change in fitness goals: Shifting focus to different types of training or workout routines.
Injury or health issues: Physical conditions preventing them from using the gym facilities.
Lack of time: Busy schedules making it difficult to commit to regular workouts.
Dissatisfaction with services: Feeling that the gym does not meet expectations or needs.
Impersonal atmosphere: Feeling unwelcome or uncomfortable in the gym environment.
Limited equipment: Insufficient variety or availability of workout machines and gear.
Class schedule changes: Inconvenient timings for group classes or personal training sessions.
Competing memberships: Finding better options or deals at other fitness facilities.
Silverback Gym Refund Script
Script
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Dear Silverback Gym, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Silverback Gym Refund Policy
Silverback Gym allows members to cancel their membership with a written notice submitted at least 30 days before the next billing cycle. Members are responsible for any outstanding dues until the cancellation is processed, and there are no refunds for any unused membership days.
The Easiest Way to Get a Silverback Gym Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Silverback Gym—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious of potential early cancellation fees or lengthy notice periods that might make it difficult to cancel your membership without incurring extra costs. Read the fine print for any terms regarding contract lengths or automatic renewals, as these can lock you in longer than expected. Additionally, some gyms may employ hard-to-find or overly complicated cancellation processes, so always ensure you know how to navigate this before signing up.
Financial constraints: Members may face unexpected expenses or changes in income.
Relocation: Moving to a different city or area where the gym is not accessible.
Change in fitness goals: Shifting focus to different types of training or workout routines.
Injury or health issues: Physical conditions preventing them from using the gym facilities.
Lack of time: Busy schedules making it difficult to commit to regular workouts.
Dissatisfaction with services: Feeling that the gym does not meet expectations or needs.
Impersonal atmosphere: Feeling unwelcome or uncomfortable in the gym environment.
Limited equipment: Insufficient variety or availability of workout machines and gear.
Class schedule changes: Inconvenient timings for group classes or personal training sessions.
Competing memberships: Finding better options or deals at other fitness facilities.
Account number
Member ID
Billing address
Email address
Phone number
Reason for cancellation
Cancellation policy details
Last payment date
Payment method used
Customer service contact information
Before canceling your Silverback Gym membership, be aware that you'll lose access to all classes, personal training sessions, and the gym's exclusive events. Additionally, any unused personal training sessions or credits may be forfeited upon cancellation. Make sure to check whether there are any cancellation fees and review your membership terms for notice periods. Lastly, consider the community you might miss out on, as Silverback Gym often hosts workshops and social events that foster motivation and engagement.
Silverback Gym allows members to cancel their membership with a written notice submitted at least 30 days before the next billing cycle. Members are responsible for any outstanding dues until the cancellation is processed, and there are no refunds for any unused membership days.
To cancel your subscription at Silverback Gym, you will need your password for verification. If you've forgotten your password, you can reset it by visiting [this link](https://silverbackgym.fit/reset-password). If you need further assistance, their customer support is available to help!
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Silverback Gym subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Silverback Gym account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Silverback Gym online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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