The Ultimate Step by Step Guide to Cancelling a Simplehuman Subscription or Membership (simplehuman.ca)
By
Bella K.
|
Published
August 20, 2025
|
Updated
August 21, 2025
Simplehuman is a company that focuses on creating innovative products for your home, like trash cans, soap dispensers, and mirrors that make everyday tasks easier and more enjoyable. They also offer a subscription service for their products, which means you can receive items like custom liners for trash cans delivered right to your door on a regular basis. If you're seeing a charge from them, it might be for these convenient subscriptions that help keep your home running smoothly!
Cancelling a subscription with Simplehuman requires navigating their website and providing account details, which can be slightly cumbersome for some users. However, the process is generally straightforward once users locate the cancellation section.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Simplehuman subscription.
How to Cancel Simplehuman: Step by Step
If you purchased through simplehuman.ca:
Go to the simplehuman.ca website.
Click on the Account icon in the top right corner.
Log in to your account using your email and password.
Navigate to the Subscriptions section of your account dashboard.
Locate the subscription you wish to cancel.
Click on the Cancel Subscription button next to the relevant subscription.
Follow any prompts to confirm the cancellation.
You will receive a confirmation email indicating that your subscription has been canceled.
If you purchased through Apple (iTunes/App Store):
Open the Settings app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select Subscriptions.
Find and tap on the simplehuman subscription.
Tap on Cancel Subscription.
Follow the on-screen instructions to complete the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the Menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Find and tap on your simplehuman subscription.
Tap on Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through Amazon:
Log in to your Amazon account.
Go to the Your Account section.
Select Your Prime Membership or Your Subscriptions (whichever is applicable).
Find your simplehuman subscription.
Click on Manage Subscription.
Select Cancel Subscription.
Follow any prompts to confirm the cancellation.
How to Contact Simplehuman
If you need assistance, here's how you can get in touch with Simplehuman's support team.
Contact Customer Service: Call their customer service line directly for a quicker response.
Be Polite but Firm: Use a calm tone while firmly stating your intention to cancel.
Ask for a Supervisor: If the initial representative is unhelpful, request to speak with a supervisor.
Timing Matters: Try calling early in the month, as some users report smoother cancellations.
Use Specific Language: Use phrases like "I want to cancel my subscription" rather than vague statements.
Document Everything: Keep records of all communications, including names and timelines.
Request Confirmation: Always ask for a confirmation email after cancellation to avoid future charges.
Leverage Social Media: If you’re not getting help, reaching out on social media can prompt quicker resolutions.
Use Email for Follow-up: If you called to cancel, follow up with an email reiterating your cancellation for proof.
Be Aware of Renewal Dates: Knowing when you are billed can help you time your cancellation effectively.
Why Do People Request Refunds from Simplehuman
Financial constraints making it difficult to justify the expense.
Product satisfaction not meeting expectations or issues with quality.
Switching to alternative brands that offer better value.
Reduction in usage frequency of products or services offered.
Shipping costs perceived as too high for the value received.
Moving to a different location that affects service availability.
Lack of desired features or products in the subscription.
Difficulty with cancelation process or customer service response.
Promotional offers from competitors enticing better deals.
Deciding to manage household needs without subscriptions.
Simplehuman Refund Script
Script
Copy
Dear Simplehuman, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Simplehuman Refund Policy
Simplehuman allows members to cancel their subscription at any time through their account settings or by contacting customer service. There are no cancellation fees, and once canceled, members will not be billed for future subscription periods.
The Easiest Way to Get a Simplehuman Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Simplehuman—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when considering a subscription with Simplehuman, as they may implement terms that make immediate cancellation tricky. Look out for potential commitments in the fine print, such as lock-in periods or hidden fees for early cancellation, which could catch you off guard. Always read the cancellation policy carefully to avoid unexpected charges.
Financial constraints making it difficult to justify the expense.
Product satisfaction not meeting expectations or issues with quality.
Switching to alternative brands that offer better value.
Reduction in usage frequency of products or services offered.
Shipping costs perceived as too high for the value received.
Moving to a different location that affects service availability.
Lack of desired features or products in the subscription.
Difficulty with cancelation process or customer service response.
Promotional offers from competitors enticing better deals.
Deciding to manage household needs without subscriptions.
Account number
Email address associated with the account
Full name of the account holder
Payment method used for the subscription
Billing address on file
Reason for cancellation
Date of cancellation request
Subscription or membership type
Confirmation of cancellation policy
Before cancelling your Simplehuman subscription, be aware that you'll lose access to exclusive features such as personalized customer support and warranty coverage. Additionally, any ongoing discounts or promotions tied to your membership will no longer apply. It's also important to check if there are any remaining billing cycles you need to settle, as some subscriptions may have terms regarding early cancellation.
Simplehuman allows members to cancel their subscription at any time through their account settings or by contacting customer service. There are no cancellation fees, and once canceled, members will not be billed for future subscription periods.
Yes, you will need your password to cancel your Simplehuman subscription. If you’ve forgotten your password, you can easily reset it by visiting the following link: https://www.simplehuman.ca/password-reset. Once you have access to your account, you can proceed to cancel your subscription.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Simplehuman subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Simplehuman account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Simplehuman online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests