The Ultimate Step by Step Guide to Cancelling a SlickText Subscription or Membership (slicktext.com)
By
Bella K.
|
Published
July 17, 2025
|
Updated
July 2, 2025
SlickText is a company that helps you send and manage text message marketing for your business. They offer services like mass texting, automated messaging, one-on-one conversations, and tools to collect contacts and automate message sequences. You might see a charge from them because they offer subscription plans starting around $29 a month that give you a set number of text message credits to send. They also have a free 14-day trial, and billing can be monthly or yearly with rollover credits and customer support included.
Cancellation requires sending an email with a specific subject line to request account cancellation, which is straightforward but not immediate or automated via the website, causing moderate ease of use.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a SlickText subscription.
How to Cancel SlickText: Step by Step
If you purchased through SlickText:
Log in to your SlickText account.
Navigate to the Account Settings section.
Locate the Subscription area.
Click on Cancel Subscription.
Follow the prompts to confirm the cancellation.
You will receive an email confirmation of your subscription cancellation.
If you purchased through SMS:
Open your messaging app.
Compose a new message to the phone number provided by SlickText.
Type one of the following keywords: STOP, CANCEL, QUIT, UNSUBSCRIBE, or END.
Send the message.
You will receive a confirmation reply indicating you have been unsubscribed.
How to Contact SlickText
If you need assistance, here's how you can get in touch with SlickText's support team.
Be firm and repetitive: Use clear, concise language like "End my subscription" and repeat it if pressured to engage.
Avoid conversations: When they try to negotiate or upsell, do not engage—just repeat your cancellation request firmly.
Use written communication: Send a certified letter or email stating your cancellation request with your account details and a firm shut-off date.
Document everything: Keep records of calls, emails, and any communication for escalation if needed.
Escalate when ignored: If initial customer service refuses, request to speak to a supervisor or use social media to spotlight the issue.
Cancel early in billing cycle: Attempt to cancel as soon as possible to avoid being charged for the next cycle.
Persistent follow-up: Users report needing to follow up multiple times before the cancellation is processed.
Watch payment methods: Consider using a payment method that can be stopped or disputed if cancellations fail.
Check for auto-renewal: Disable auto-renewal if the option exists immediately after subscribing to avoid future billing.
Why Do People Request Refunds from SlickText
Cost concerns: Some users find SlickText expensive, especially for small businesses with limited budgets.
Limited customization options: Users experience frustrations with personalization and customization of message templates and campaigns.
Basic reporting tools: Lack of advanced analytics or reporting features may lead to dissatisfaction.
Customer support issues: Slow response times or unsatisfactory support experience prompts cancellations.
Limited rollover of unused texts: Users dislike restrictions on rolling over unused text messages to the next month.
Difficulty in cancellation process: Some find it hard to locate cancellation options or must contact support to cancel.
Subscription management challenges: Lack of flexibility to change or edit subscriptions leads to cancellation.
Automatic renewals: Unexpected charges from automatic subscription renewals cause user frustration.
SlickText Refund Script
Script
Copy
Dear SlickText, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
SlickText Refund Policy
SlickText allows you to cancel your subscription at any time by providing prior written notice via email to their support. Upon cancellation, your account is immediately terminated with no refund for any amounts paid, and you will lose access to your account and data. If you do not cancel before the renewal term, you will be billed for the next term automatically.
The Easiest Way to Get a SlickText Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from SlickText—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
SlickText requires users to provide prior written email notice to cancel their subscription, and the cancellation becomes effective only after the expiration of the current billing term, meaning you cannot cancel immediately to avoid charges. Additionally, all fees paid are non-refundable, and if you cancel before the end of the term, you lose access immediately but remain responsible for the full term payment. There are no explicit early-cancellation fees, but automatic renewal occurs unless you cancel before the term ends, and non-payment can lead to suspension or termination but not cancellation of your financial obligations.
Cost concerns: Some users find SlickText expensive, especially for small businesses with limited budgets.
Limited customization options: Users experience frustrations with personalization and customization of message templates and campaigns.
Basic reporting tools: Lack of advanced analytics or reporting features may lead to dissatisfaction.
Customer support issues: Slow response times or unsatisfactory support experience prompts cancellations.
Limited rollover of unused texts: Users dislike restrictions on rolling over unused text messages to the next month.
Difficulty in cancellation process: Some find it hard to locate cancellation options or must contact support to cancel.
Subscription management challenges: Lack of flexibility to change or edit subscriptions leads to cancellation.
Automatic renewals: Unexpected charges from automatic subscription renewals cause user frustration.
Email address associated with the SlickText account
Request sent to SlickText support email (info@slicktext.com)
Full name of account holder (if required for verification)
Reason for cancellation (optional, but may be relevant for refunds)
Keep all communications for your records
Send cancellation request before the next billing cycle
Before cancelling your SlickText subscription or account, it's important to know that your account will be immediately terminated upon cancellation. You will lose access to your account and all subscribers and data associated with it. Cancellations must be requested via email to info@slicktext.com with a specific subject line. Also, all fees paid are non-refundable, and you remain liable for any outstanding fees; SlickText does not provide refunds. Finally, account fees are considered earned through the end of the billing cycle in which cancellation occurs, and you may remain liable for the full term fees if cancelling early.
SlickText allows you to cancel your subscription at any time by providing prior written notice via email to their support. Upon cancellation, your account is immediately terminated with no refund for any amounts paid, and you will lose access to your account and data. If you do not cancel before the renewal term, you will be billed for the next term automatically.
To cancel your SlickText subscription, you generally need to have access to your account, which means you will need your password. If you don't remember your password, you can reset it by going to the login page and clicking "Forgotten your password". Then enter your registered email to receive a reset code via text or email to create a new password. This process ensures secure handling of your account cancellation.
We've actually written a step by step guide on how to get a refund from SlickText. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your SlickText subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your SlickText account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel SlickText online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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