The Ultimate Step by Step Guide to Cancelling a Smol Subscription or Membership (smolproducts.com)
By
Bella K.
|
Published
August 10, 2025
|
Updated
August 11, 2025
Smol is a company that offers eco-friendly cleaning products delivered right to your door. They provide a subscription service, so you can easily get refills for things like laundry detergent and dishwasher tablets without running out. Users can customize their orders and choose how often they want these products, making it super convenient. If you see a charge from Smol, it’s likely for your regular delivery of their environmentally-friendly cleaning supplies!
Cancelling a subscription with Smol is relatively straightforward, typically requiring a few simple steps online. However, some users may find the process slightly confusing or time-consuming if they aren't familiar with navigating subscription services.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Smol subscription.
How to Cancel Smol: Step by Step
If you purchased through smolproducts.com:
Go to smolproducts.com.
Log in to your account using your email and password.
Navigate to the Account Settings section.
Click on Subscriptions.
Select the subscription you wish to cancel.
Click on the Cancel Subscription button.
Follow any prompts to confirm your cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through Apple (iTunes):
Open the Settings app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select Subscriptions.
Find and select your subscription to Smol.
Tap on Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the profile icon at the top right.
Select Payments & subscriptions.
Tap on Subscriptions.
Find your Smol subscription and select it.
Tap on Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Navigate to the Settings icon.
Select Payments.
Click on Manage Automatic Payments.
Find the Smol subscription and click on it.
Click on Cancel to stop future payments.
Confirm the cancellation when prompted.
If you purchased through another means:
Contact Smol’s customer support directly via their website.
Provide your details and request cancellation of your subscription.
Follow any instructions they provide to finalize the cancellation.
How to Contact Smol
If you need assistance, here's how you can get in touch with Smol's support team.
Be proactive: Start the cancellation process a few days before the next billing cycle to avoid auto-renewals.
Use direct language: Clearly state that you want to cancel your subscription without going into too much detail.
Contact customer support: Reach out via live chat or phone rather than email for quicker responses.
Stay calm and polite: A friendly approach can sometimes yield unexpected leniency from customer service reps.
Ask for confirmation: Request written confirmation of your cancellation to avoid future billing issues.
Escalate if necessary: If your request is denied, ask to speak to a supervisor to increase your chances of success.
Be aware of timing: Call during off-peak hours for better chances of speaking to a helpful representative.
Use cancellation offers: Some users report that they were offered discounts to stay after stating their intent to cancel.
Check for hidden fees: Confirm there are no remaining charges post-cancellation to avoid complications.
Keep records: Document all interactions, including dates and names, in case of disputes later.
Why Do People Request Refunds from Smol
Financial constraints making it difficult to maintain subscriptions.
Change in personal circumstances such as moving or job loss.
Less frequent use of products leading to the perception of waste.
Preference for alternative brands or products.
Lack of satisfaction with product quality or effectiveness.
Difficulty in managing subscription settings or delivery schedules.
Desire to simplify personal finances or reduce clutter.
Seasonal needs for certain products, leading to temporary cancellation.
Concerns over environmental impact or sustainability practices.
Issues with customer service or support responsiveness.
Smol Refund Script
Script
Copy
Dear Smol, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Smol Refund Policy
Smol's subscription service allows members to cancel their membership at any time without penalty. To cancel, simply log into your account and follow the instructions provided; however, cancellations must be processed before the next billing cycle to avoid being charged for the upcoming delivery.
The Easiest Way to Get a Smol Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Smol—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Smol may employ tactics like requiring a notice period or making the cancellation process less straightforward, possibly hiding the option on their website. Always check for any terms regarding early-cancellation fees or complicated procedures that could lock you into your subscription longer than intended, and ensure you're aware of any potential penalties before trying to cancel.
Financial constraints making it difficult to maintain subscriptions.
Change in personal circumstances such as moving or job loss.
Less frequent use of products leading to the perception of waste.
Preference for alternative brands or products.
Lack of satisfaction with product quality or effectiveness.
Difficulty in managing subscription settings or delivery schedules.
Desire to simplify personal finances or reduce clutter.
Seasonal needs for certain products, leading to temporary cancellation.
Concerns over environmental impact or sustainability practices.
Issues with customer service or support responsiveness.
Email address associated with the account
Account password for verification
Order number or subscription ID
Reason for cancellation
Billing address
Contact information (phone number or alternate email)
Previous correspondence related to the subscription
Payment method used for the subscription
Confirmation of cancellation (request for email confirmation)
Details of any discounts or promotional codes used
Before cancelling your Smol subscription, be aware that you will lose access to their eco-friendly laundry and dishwasher products, which may limit your ability to maintain your sustainable cleaning routine. Additionally, consider any ongoing subscriptions you might have; cancelling could affect scheduled deliveries or discounts tied to your membership. Check if you have any remaining credits or rewards points that could expire upon cancellation. Finally, take a moment to review their cancellation policy, as there may be specific steps or time frames to follow for a smooth process.
Smol's subscription service allows members to cancel their membership at any time without penalty. To cancel, simply log into your account and follow the instructions provided; however, cancellations must be processed before the next billing cycle to avoid being charged for the upcoming delivery.
Yes, you will need your password to cancel your Smol subscription. If you’ve forgotten your password, you can reset it by visiting [this link](https://smolproducts.com/reset-password). Once you have access, you can easily manage your subscription through your account settings.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Smol subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Smol account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Smol online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
