SMS-Activate is a service that lets you receive SMS messages on virtual phone numbers to verify accounts on apps like WhatsApp, Telegram, and Tinder. You can either pay for a quick, one-time SMS reception lasting about 20 minutes or rent a number for longer—anywhere from 4 hours to 4 weeks—with unlimited SMS during that time. If the SMS doesn't arrive within 20 minutes during the quick use, you get your money back automatically. Payments can be made via electronic wallets, bank cards, or cryptocurrency, and discounts are available for regular users.
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Cancellation is possible only within 20 minutes if no SMS code is received, which imposes a tight time constraint making cancellation moderately difficult. Also, refund requests must be made through registered email and matched payment methods, adding some complexity for the user.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a SMS-Activate subscription.
How to Cancel SMS-Activate: Step by Step
If you purchased through the SMS-Activate website:
- Log in to your SMS-Activate account on the official website.
- Navigate to the Account Settings section.
- Find the Subscriptions or Billing tab.
- Select the subscription you wish to cancel.
- Click on the Cancel Subscription option.
- Follow any additional prompts to confirm the cancellation.
- You should receive a confirmation email of your cancellation. Check your inbox and spam folder.
If you purchased through a mobile application:
- Open the SMS-Activate application on your mobile device.
- Log in to your account.
- Go to the Settings menu.
- Select Manage Subscription.
- Choose the subscription you want to cancel.
- Tap on the Cancel Subscription button.
- Confirm your cancellation when prompted.
- Check for a confirmation notification within the app.
If you purchased through a third-party service:
- Identify the third-party service used for the purchase (e.g., Google Play, Apple App Store, etc.).
- Access your account on that third-party service.
- Navigate to the Subscriptions section.
- Locate the SMS-Activate subscription.
- Select the subscription and click on Cancel Subscription.
- Follow the on-screen instructions for confirmation.
- After cancellation, look for confirmation via email or within the third-party service.
If you need assistance, here's how you can get in touch with SMS-Activate's support team.
Email
The email is not available.
Tips and Tricks for Getting a SMS-Activate Refund
- Reply with keywords like STOP, CANCEL, or UNSUBSCRIBE to SMS messages as many services comply with these opt-out commands.
- Use precise and firm language such as "Cancel my subscription immediately" or "Stop billing my account" in any email or chat communication.
- Contact support repeatedly and at different times to increase chances of reaching responsive agents; persistence is key.
- Escalate by requesting to speak with a supervisor if frontline support is unhelpful or ignores cancellation requests.
- Document all communications with timestamps and save any confirmation to use as proof if disputes arise later.
- Cancel during business hours when support teams are most likely staffed and responsive.
- Use multiple contact channels such as email, app messaging, social media DMs, or phone calls to catch attention.
- Immediately cancel free trials upon activating them to prevent unwanted charges.
- Consider disputing charges with your bank or credit card company if the service continues billing after cancellation requests.
- Look for hidden cancellation options within the app or website account settings, sometimes buried under submenus.
- Set reminders to check if cancellation was effective and continue following up if charges reoccur.
Why Do People Request Refunds from SMS-Activate
- Non-receiving SMS due to server issues.
- Invalid virtual number issues (e.g., 2FA errors).
- Major defects in service or product functionality.
- Incompatibility with third-party software not specified as compatible.
- Refund requests made late beyond the 7-day claim window.
- Refusal to provide access to server for issue resolution disqualifies refund.
- Fees for processing refunds depending on time since last deposit.
SMS-Activate Refund Script
Script
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Dear SMS-Activate, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
SMS-Activate Refund Policy
SMS-Activate's cancellation policy states that no refunds are issued once a purchase is successfully activated. Refunds are only granted within 7 days of the order for issues like undelivered SMS, invalid virtual numbers, or major defects, with a 5% refund fee applied. Requests must be sent to info@sms-activate.org with detailed evidence and must comply with their Terms and Conditions.
The Easiest Way to Get a SMS-Activate Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from SMS-Activate—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.