The Ultimate Step by Step Guide to Cancelling a Sollis Health Subscription or Membership (sollishealth.com)
By
Bella K.
|
Published
August 11, 2025
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Updated
August 12, 2025
Sollis Health is a health service that offers a subscription model for personalized medical care, making healthcare more accessible and convenient for everyone. With their plan, you can get 24/7 access to doctors, same-day appointments, and various health services without the hassle of traditional billing. This means that if you see a charge from them, it's likely for your monthly or annual membership, giving you peace of mind for all your healthcare needs.
Canceling a subscription at Sollis Health is relatively straightforward, but may involve speaking to customer service. Users might experience some hold times or need to follow specific procedures that could complicate the process slightly.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Sollis Health subscription.
Tips and Tricks for Getting a Sollis Health Refund
Be Persistent: If at first you don’t succeed, try contacting them again. Some users reported success on a second or third attempt.
Use Clear Language: State your intent to cancel clearly and directly, without ambiguity. Phrases like "I want to cancel my subscription" tend to work better.
Ask for Confirmation: Request a confirmation email immediately after cancellation to ensure there are no future charges.
Timing Matters: Call or contact them early in the month when billing processes are just starting to avoid any charges.
Channel Switching: If you’re not getting results via phone, try switching to email or their official chat support for a fresh perspective.
Be Polite, but Firm: Maintain a respectful tone, but be assertive about your decision to cancel.
Escalate if Necessary: If you're not getting anywhere, ask to speak to a supervisor. Users have had better luck with higher-ups.
Document Everything: Keep records of all communications, including dates, times, and names of representatives you speak with.
Test the Waters: Mention you’re considering cancellation due to service quality or pricing concerns to see if they offer you a better deal.
Use Social Media: If traditional methods fail, post on social media. Sometimes public inquiries get quicker responses.
Leverage Free Trials: Bring up any promotions like free trials and question if they transfer into ongoing charges.
Check Your Billing Cycle: Know your next billing date, and aim to cancel just before to avoid getting charged again.
Why Do People Request Refunds from Sollis Health
High monthly fees that are not affordable
Infrequent use of the services provided
Moving to an area without Sollis Health locations
Lack of specialized services relevant to their needs
Unsatisfactory customer service experiences
Finding a more affordable alternative
Change in healthcare provider or insurance
Personal circumstances, such as job loss or financial difficulties
Perceived value not meeting expectations
Discontent with membership perks or benefits
Sollis Health Refund Script
Script
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Dear Sollis Health, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Sollis Health Refund Policy
Sollis Health allows members to cancel their subscription at any time. Upon cancellation, access to services continues until the end of the current billing cycle, ensuring members can utilize their benefits without interruption.
The Easiest Way to Get a Sollis Health Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Sollis Health—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Beware that Sollis Health might employ tactics like requiring notice periods or signaling that cancellation could disrupt your access to essential services. Always check for hidden terms that might impose early cancellation fees or lengthy contract commitments before signing up. Make sure to read the fine print to avoid unexpected charges or complications when you decide to cancel.
High monthly fees that are not affordable
Infrequent use of the services provided
Moving to an area without Sollis Health locations
Lack of specialized services relevant to their needs
Unsatisfactory customer service experiences
Finding a more affordable alternative
Change in healthcare provider or insurance
Personal circumstances, such as job loss or financial difficulties
Perceived value not meeting expectations
Discontent with membership perks or benefits
Account Number: Unique identifier for your subscription or membership.
Full Name: The name associated with the account.
Email Address: The email linked to your subscription.
Reason for Cancellation: Specific reason for wanting to cancel.
Cancellation Confirmation: Request for a confirmation number or email.
Billing Information: Current payment method or billing address associated with the account.
Date of Cancellation: When you intend to cancel the subscription.
Customer Support Contact: Phone number or email for further assistance.
Previous Correspondence: Any prior emails or messages related to your account.
Before cancelling your Sollis Health membership, be aware that you will lose access to immediate concierge-level healthcare services, including 24/7 access to physicians and urgent care facilities. Additionally, any benefits tied to the membership, such as wellness consultations and diagnostic testing, will no longer be available. Remember to check if there are any cancellation fees or notice periods required to avoid unexpected charges.
Sollis Health allows members to cancel their subscription at any time. Upon cancellation, access to services continues until the end of the current billing cycle, ensuring members can utilize their benefits without interruption.
To cancel your subscription with Sollis Health, you'll need your password to access your account. If you've forgotten your password, you can easily reset it by visiting [this link](https://sollishealth.com/reset-password). If you encounter any issues, their customer support can assist you further.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Sollis Health subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Sollis Health account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Sollis Health online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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