Soul offers a subscription service called the Soul Inner Circle that you can join for free by subscribing to any of their products. Members get discounts like 30% off the first order and 15% off all recurring subscription orders, plus free shipping on most orders. You can easily manage your subscription by pausing, canceling, or changing your delivery details anytime through your online account. It's a flexible way to get wellness products regularly with some cool perks like priority support and exclusive sales.
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The cancellation process is straightforward, as the user only needs to log into their account, navigate to the subscriptions section, and then cancel their recurring order. This is a typical and user-friendly flow that is easy for most consumers to follow, making it fairly simple to cancel a subscription on getsoul.com.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Soul's service subscription.
How to Cancel Soul's service: Step by Step
If you purchased through getsoul.com:
- Log in to your account on getsoul.com.
- Click on the icon of the person at the top right of your screen (next to the cart icon).
- This will take you to your account page.
- From here, click on the “Subscriptions” link from the menu on the left.
- In this section, you can cancel or change your recurring orders.
If you need assistance, here's how you can get in touch with Soul's service's support team.
Tips and Tricks for Getting a Soul's service Refund
- Cancel via original payment platform: Use the transaction details or payment platform (e.g., PayPal, Google Play) to manage and stop recurring payments directly.
- Act early before renewal: Cancel a few days before the subscription renews to avoid unwanted charges.
- Use vague or non-committal reasons: When asked for cancellation reasons, select neutral options like "Other" or simply proceed without providing a reason.
- Follow up persistently: If cancellation does not process immediately, follow up via email, phone, or customer portals repeatedly.
- Ask for confirmation: Request a confirmation email or notice that the subscription is successfully cancelled or paused.
- Pause or skip options: Use any "pause" or "skip shipment" options if available as a workaround if cancellation is difficult.
- Escalate if necessary: Contact customer support through multiple channels and escalate to supervisors or billing department if initial attempts fail.
- Cancel all linked payment methods: Cancel or block any linked credit cards or direct debits that might auto-renew the subscription after cancellation.
- Timing matters: Some users found that canceling immediately after the charge or renewal triggers less resistance from customer service.
- Leverage community tips: Check recent user experiences on forums like Reddit for changes in cancellation process and updated tricks.
Why Do People Request Refunds from Soul's service
- Non-delivery or delayed delivery of subscription boxes.
- Lack of tracking information or issues with tracking shipments.
- Poor customer support and lack of timely responses to inquiries and complaints.
- Subscription charges applied without receiving the product.
- Items lost in shipping or returned due to incorrect addresses.
- Delays and confusion over shipping timelines.
- Difficulty in getting refunds or resolving subscription issues.
- Subscription cancellation difficulties and refund delays.
- Multiple failed attempts to contact the company by phone or email.
- Customer dissatisfaction with how disputes and complaints are handled by the company, including perceived inconsistencies and long shipping times.
Soul's service Refund Script
Script
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Dear Soul's service, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Soul's service Refund Policy
Soul's subscription service allows members to pause, cancel, or adjust their orders at any time. Customers can manage their subscription by logging into their account, where they can skip shipments, swap products, change delivery intervals, or cancel recurring orders easily through their account settings. There are no lock-in contracts, so customers enjoy flexibility and control over their membership benefits.
The Easiest Way to Get a Soul's service Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Soul's service—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Soul charges could show up with descriptors such as: SOUL SOULCBD GETSOUL GETSOUL.COM ORDER SOUL
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