The Ultimate Step by Step Guide to Cancelling a Source Floor Subscription or Membership (sourcefloor.com)
By
Bella K.
|
Published
September 6, 2025
|
Updated
September 7, 2025
Source Floor is a platform that helps people manage their home improvement projects easily. They offer subscriptions to access a range of services, including design consultations and project management tools. If you've received a bill from them, it might be for these helpful services that make renovation tasks less stressful and more organized. It’s like having a handy helper for your home projects!
Canceling a subscription with Source Floor involves navigating to their website and finding the cancellation process, which can be somewhat confusing. However, it typically doesn't require extensive effort or time to complete the cancellation once the right steps are identified.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Source Floor subscription.
How to Cancel Source Floor: Step by Step
If you purchased through SourceFloor.com:
Go to sourcefloor.com.
Log in to your account using your credentials.
Navigate to the Account Settings or My Subscriptions section.
Find the subscription you wish to cancel.
Click on the Cancel Subscription button next to your active subscription.
Follow the prompts to complete the cancellation process. You may be asked to confirm your decision.
Check your email for a cancellation confirmation from Source Floor.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the Settings icon (gear icon).
Select Payments from the menu.
Click on Manage Automatic Payments.
Find Source Floor in the list of merchants and select it.
Click on Cancel to stop future payments.
Check for confirmation in your email regarding the cancellation.
If you purchased through Apple (App Store):
Open the Settings app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select Subscriptions.
Find and tap on the subscription to Source Floor.
Tap on Cancel Subscription.
Confirm your cancellation and check for a confirmation email.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Find Source Floor and tap on it.
Tap on Cancel Subscription.
Follow the prompts to confirm the cancellation.
Look for a confirmation email to verify your cancellation.
If you purchased through another Third-Party Vendor:
Locate the original email receipt from the third-party vendor.
Follow the cancellation instructions specific to that vendor outlined in your receipt.
If no instructions are present, contact their customer service directly using the contact information provided in the email.
Request cancellation of your Source Floor subscription.
Ensure to ask for confirmation of the cancellation via email.
How to Contact Source Floor
If you need assistance, here's how you can get in touch with Source Floor's support team.
Call Customer Service directly instead of relying on online forms; it often leads to quicker resolutions.
Be polite yet assertive when stating your intention to cancel; this can influence the representative's willingness to assist.
Prepare specific reasons for your cancellation, like cost or lack of use, to strengthen your case.
Try to cancel on a weekend, as some users report shorter wait times and more lenient customer service reps.
If met with resistance, mention you are considering cheaper alternatives—this might prompt better offers.
Reference contract discontent or service dissatisfaction if applicable; leverage the language used in the terms of service.
Be aware of any retention offers; users often receive discounts or additional perks when they express intent to leave.
If the cancellation form is online, check if there’s a hidden cancellation link or review any fine print that might give options.
Request a confirmation email after cancellation to ensure there are no future charges.
If unsuccessful, consider escalating by asking to speak with a supervisor or requesting a callback.
Wait for a billing cycle end before attempting cancellation, as some users advise this avoids complications.
Utilize social media to publicly share your issue; sometimes companies respond quicker to public-facing concerns.
Keep documentation of all interactions—emails, chat logs, and call notes can serve as evidence if issues arise later.
Why Do People Request Refunds from Source Floor
High costs or unexpected charges
Lack of usage or need
Change in financial situation
Service dissatisfaction or poor quality
Better alternatives available
Limited features compared to expectations
Difficulty in managing or accessing the service
Customer service issues or support unavailability
Relocation or change in circumstances
Short-term subscriptions reaching their end
Transitioning to other platforms or tools
Subscription fatigue from multiple memberships
Unwanted auto-renewals or billing practices
Membership benefits not being utilized
Desire for temporary pause instead of full cancellation
Source Floor Refund Script
Script
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Dear Source Floor, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Source Floor Refund Policy
Source Floor allows members to cancel their subscription at any time through their online account settings. Cancellation will take effect at the end of the current billing cycle, and no further charges will be incurred. Members are encouraged to review their account for specific terms associated with their subscription type before canceling.
The Easiest Way to Get a Source Floor Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Source Floor—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Source Floor may implement misleading cancellation processes, such as requiring multiple steps or redirecting you to support channels that can delay your cancellation. It's crucial to check for any hidden terms regarding early cancellation fees or minimum commitment periods that could lock you in. Always read the fine print before subscribing to avoid unexpected charges.
High costs or unexpected charges
Lack of usage or need
Change in financial situation
Service dissatisfaction or poor quality
Better alternatives available
Limited features compared to expectations
Difficulty in managing or accessing the service
Customer service issues or support unavailability
Relocation or change in circumstances
Short-term subscriptions reaching their end
Transitioning to other platforms or tools
Subscription fatigue from multiple memberships
Unwanted auto-renewals or billing practices
Membership benefits not being utilized
Desire for temporary pause instead of full cancellation
Account email address associated with the subscription
Subscription ID or account number
Billing address linked to the account
Payment method used for the subscription
Reason for cancellation (if required)
Phone number for customer service, if needed
Confirmation of cancellation policy from the website
Before cancelling your Source Floor subscription, be aware that you will lose access to exclusive content, including tutorials and premium downloads that enhance your flooring projects. Additionally, any ongoing support services or community features may also be discontinued, impacting your ability to get assistance or share experiences with other members. Lastly, make sure to review the cancellation terms in case there are any outstanding charges or specific cancellation windows to avoid unexpected fees.
Source Floor allows members to cancel their subscription at any time through their online account settings. Cancellation will take effect at the end of the current billing cycle, and no further charges will be incurred. Members are encouraged to review their account for specific terms associated with their subscription type before canceling.
To cancel your subscription with Source Floor, you will need your password. If you don’t remember it, you can reset it by visiting [this link](https://sourcefloor.com/reset-password). Once you have access, you can proceed with the cancellation process.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Source Floor subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Source Floor account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Source Floor online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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