Spocket is a dropshipping platform that connects sellers with top suppliers mostly in the US and Europe, helping them find and sell products without handling inventory or shipping. They offer various subscription plans starting with a free 14-day trial, then monthly payments starting around $40 depending on the number of products and features you want. If you’re seeing charges from them, it’s likely for one of these subscription plans that give you access to product listings, automated order fulfillment, and customer support. You can cancel anytime and upgrade or downgrade your plan based on your needs.
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Cancellation can be done directly through the Spocket app in a few straightforward steps including logging in, navigating to settings, selecting membership, and clicking cancel with password confirmation. The process is simple and user-friendly, requiring minimal time and no complex interactions, hence the low difficulty score.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Spocket subscription.
How to Cancel Spocket: Step by Step
If you purchased through Spocket:
- Sign in to the Spocket App.
- Click on Settings in the left-hand toolbar.
- Select Membership from the tabs.
- Click the Cancel link and type in your password.
If you need assistance, here's how you can get in touch with Spocket's support team.
Tips and Tricks for Getting a Spocket Refund
- Cancel directly through Spocket's membership settings rather than uninstalling the app to ensure cancellation is processed.
- Inform your bank or credit card company to block future charges after cancelling to prevent any unauthorized payments.
- Escalate by contacting Spocket support via email (support@spocket.co) if charges continue after cancellation.
- Use clear, firm language in your cancellation requests, stating you want to cancel immediately and expect no further charges.
- Cancel just before the billing cycle renews to avoid being charged for the next period.
- Document all correspondence and cancellation attempts in case you need to dispute charges with your bank.
- Do not rely solely on uninstalling the app or removing the service from Shopify as this does not cancel the subscription if payment is handled outside Shopify.
- Consider pausing subscription first if cancellation options seem limited or if you want to avoid immediate charges while negotiating cancellation.
- Check payment source (PayPal, credit card, Shopify billing) and ensure cancellation corresponds to that channel to avoid recurring charges.
Why Do People Request Refunds from Spocket
- Being charged despite cancellation or non-use of the service.
- Poor or no customer service response to refund requests.
- Unauthorized or early charging before the free trial period ends.
- Unresolved technical issues that make the service unusable.
- Difficulty or impossibility in canceling subscriptions through the platform.
- Strict no-refund policy stated in terms and conditions.
- Perception of scam or fraudulent billing practices by some users.
- Repeated unauthorized charges even after supposed cancellation.
- Misleading free trials that convert into paid subscriptions without clear consent.
- Charges for subscription renewals after closing their associated Shopify stores.
- Denial of refunds along with automated or dismissive customer support responses.
Spocket Refund Script
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Dear Spocket, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Spocket Refund Policy
Spocket subscription automatically renews unless canceled at least 24 hours before the renewal date via account settings. Canceling mid-billing period retains access until the period ends, but no refunds are given for unused time or late cancellations. Monthly plans offer a 14-day free trial with no charges if canceled during trial; annual plans are non-refundable after payment processing.
The Easiest Way to Get a Spocket Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Spocket—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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