The Ultimate Step by Step Guide to Cancelling a SportPass Subscription or Membership (sportpass.co)
By
Bella K.
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Published
Invalid Date
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Updated
August 21, 2025
SportPass is an online platform that offers easy access to a variety of sports activities and events. With their subscription service, you can enjoy discounted rates on classes, training sessions, and even tickets to local games. If you’re seeing a charge from them, it’s probably for your monthly subscription that keeps you connected to all your favorite sports experiences. It's a convenient way to stay active and engaged in the sports you love!
Canceling a subscription to SportPass involves navigating their online portal or customer service processes, which may not be entirely straightforward for all users. While it is manageable, some may find it a bit cumbersome due to potential complications or lack of clear instructions.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a SportPass subscription.
How to Cancel SportPass: Step by Step
If you purchased through SportPass website:
Visit the SportPass website at sportpass.co.
Log in to your account using your email and password.
Navigate to the Account Settings section.
Select Subscriptions from the menu options.
Find the subscription you wish to cancel.
Click on Cancel Subscription.
Follow the prompts to confirm the cancellation.
You will receive an email confirmation of your cancellation.
If you purchased through Apple (iOS):
Open the Settings app on your iPhone or iPad.
Tap your name at the top of the screen.
Select Subscriptions.
Find and tap on your SportPass subscription.
Tap Cancel Subscription at the bottom of the screen.
Confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions.
Find and select your SportPass subscription.
Tap Cancel Subscription.
Follow the prompts to confirm the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to Settings (gear icon) in the top right corner.
Select Payments and then click on Manage Automatic Payments.
Locate the SportPass subscription.
Click on the subscription and select Cancel.
Confirm the cancellation.
How to Contact SportPass
If you need assistance, here's how you can get in touch with SportPass's support team.
Document Everything: Take screenshots of your subscription details and cancellation attempts.
Contact During Busy Hours: Call or chat during off-peak hours to reduce wait time.
Be Polite but Firm: Use respectful language, but clearly state your intention to cancel.
Ask for Confirmation: Request a cancellation confirmation email immediately after your request.
Use the Right Language: Phrase your request as "I need to cancel my subscription" rather than "Can I cancel?"
Escalate When Necessary: If initial attempts fail, ask to speak to a supervisor or manager.
Take Advantage of Free Trials: If you just started, some users found mentioning that they were still within the trial period helped expedite cancellation.
Check for Alternative Cancellation Methods: Look for cancellation options in app settings or website account areas.
Utilize Social Media: Tweet or direct message the company on platforms like Twitter if you encounter difficulties.
Know Your Rights: Familiarize yourself with consumer protection laws related to subscriptions, as this knowledge can empower your request.
Timing is Key: Opt to cancel at the end of the billing cycle to avoid being charged again.
Leverage Community Support: Share your experience in forums to learn from others who successfully navigated cancellation.
Why Do People Request Refunds from SportPass
Financial constraints - unable to afford the subscription.
Limited usage - not utilizing the services enough to justify the cost.
Moving to a new location - unable to access the facilities or services.
Change in fitness goals - shifting focus to other activities or sports.
Lack of satisfaction - not meeting expectations or needs.
Inadequate facilities - poor quality or availability of equipment.
Competing priorities - personal obligations taking precedence over fitness.
Membership lock-in - dissatisfaction with contract terms or automatic renewals.
Better alternatives - finding a more appealing or affordable service.
Health issues - injury or medical condition preventing participation.
Time constraints - unable to find time for workouts.
Poor customer service - negative experiences with staff or support.
Changes in schedule - conflicting commitments preventing access.
Seasonal variations - discontinuing in off-peak times.
SportPass Refund Script
Script
Copy
Dear SportPass, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
SportPass Refund Policy
SportPass allows members to cancel their subscription at any time through their account settings. Refunds are not issued for partial months; however, users retain access until the end of their current billing cycle. It's advisable to cancel before the next billing date to avoid being charged for the following month.
The Easiest Way to Get a SportPass Refund
If you're frustrated trying to cancel your subscription, membership, or bill from SportPass—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be careful, as some subscription services like SportPass may use tactics such as requiring you to cancel a certain number of days in advance or having a complicated cancellation process that could deter an immediate exit. Always read the terms and conditions thoroughly for any hidden early-cancellation fees or commitment periods that might lock you in longer than you'd expect.
Financial constraints - unable to afford the subscription.
Limited usage - not utilizing the services enough to justify the cost.
Moving to a new location - unable to access the facilities or services.
Change in fitness goals - shifting focus to other activities or sports.
Lack of satisfaction - not meeting expectations or needs.
Inadequate facilities - poor quality or availability of equipment.
Competing priorities - personal obligations taking precedence over fitness.
Membership lock-in - dissatisfaction with contract terms or automatic renewals.
Better alternatives - finding a more appealing or affordable service.
Health issues - injury or medical condition preventing participation.
Time constraints - unable to find time for workouts.
Poor customer service - negative experiences with staff or support.
Changes in schedule - conflicting commitments preventing access.
Seasonal variations - discontinuing in off-peak times.
Email Address associated with the account
Password for account login
Subscription Plan details
Billing Address used for the account
Payment Method used for the subscription
Last Four Digits of the credit/debit card
Transaction ID for previous payments
Phone Number for account verification
Reason for Cancellation (if required)
Confirmation of Terms regarding cancellation policy
Before cancelling your SportPass subscription, be aware that you will lose access to exclusive content, live events, and personalized training resources that enhance your sports experience. Consider whether you'd miss out on member-only discounts and promotions for merchandise and events. Additionally, check if there are any cancellation fees or notice periods required to avoid unexpected charges. Lastly, think about when your next billing cycle is to ensure you don’t miss any benefits before your cancellation takes effect.
SportPass allows members to cancel their subscription at any time through their account settings. Refunds are not issued for partial months; however, users retain access until the end of their current billing cycle. It's advisable to cancel before the next billing date to avoid being charged for the following month.
To cancel your SportPass subscription, you will need your password to access your account settings. If you've forgotten your password, you can easily reset it by visiting [this link](https://sportpass.co/reset-password). Once you reset your password, you can log in and proceed with the cancellation.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your SportPass subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your SportPass account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel SportPass online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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