Stock Advisor Canada is a subscription service that gives you stock tips and advice. When you sign up, you pay upfront with a credit card or PayPal, and your subscription automatically renews unless you cancel. You get access to digital content like emails and website info with stock recommendations. You can cancel anytime by emailing their support, and if you cancel within 30 days, you can get a full refund, but monthly subscription refunds aren't available.
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Cancellation requires sending an email to membersupport@fool.ca, which is a manual step rather than an instant online cancellation. This adds some inconvenience and delay compared to a simple online cancel button, but the process is straightforward once the email is sent.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Stock Advisor Canada subscription.
How to Cancel Stock Advisor Canada: Step by Step
If you purchased through website:
- Open your email account.
- Create a new email addressed to membersupport@fool.ca.
- In the subject line, write "Cancellation Request".
- In the body of the email, include the following details:
- Your full name
- Your membership details
- State that you want to cancel your subscription
- Request confirmation of your cancellation
- Send the email.
- Wait for a confirmation email from Fool.ca regarding your cancellation.
- If you cancel within 30 days of your purchase or renewal, ensure to state that you expect a full refund.
If you need assistance, here's how you can get in touch with Stock Advisor Canada's support team.
Tips and Tricks for Getting a Stock Advisor Canada Refund
- Turn off auto-renewal as soon as you subscribe to avoid unexpected charges.
- Set calendar reminders to cancel well before the renewal date.
- Use email or the subscription management form on their website to send a cancellation request to ensure there is a written record.
- Be firm and clear in your cancellation request language, explicitly stating you want to cancel and do not want any future charges.
- If you miss cancellation and get automatically renewed, request a refund promptly, sometimes citing no prior renewal reminder was received.
- Ask politely for a pro-rata refund if part of the subscription period is unused after cancellation.
- If customer support is unresponsive, escalate by threatening to file a chargeback with your credit card company or bank.
- Mention filing a dispute with your credit card provider as a potential next step if a refund or cancellation is not honored.
- Threaten to cancel repeatedly or at least once a year for potential discounts, credits, or to avoid auto-renewal.
- Keep evidence of all communications, including email responses and screenshots, to support your claims if escalation becomes necessary.
Why Do People Request Refunds from Stock Advisor Canada
- Auto-renewal without notice: Subscriptions auto-renew without prior email reminders, leading to unexpected charges.
- Perceived lack of value: Some users feel the stock picks do not justify the subscription cost.
- Upgrade issues: Upgrading can void the original refund or trial guarantees, causing dissatisfaction.
- Refund policy frustration: Refunds are often denied due to strict non-refundable terms and conditions.
- Misleading marketing: Complaints about unclear or confusing subscription terms and money-back guarantees.
- Dissatisfaction with performance: Users cancel when stock recommendations do not meet their expectations.
- High renewal price: The renewal price is significantly higher than the introductory price, prompting cancellations.
- Customer service issues: Challenges in obtaining cancellations or refunds through customer service.
Stock Advisor Canada Refund Script
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Dear Stock Advisor Canada, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Stock Advisor Canada Refund Policy
Stock Advisor Canada members can cancel their subscription anytime by emailing membersupport@fool.ca. For newsletter services, cancellations within 30 days of purchase or renewal receive a full refund, but after 30 days, fees are non-refundable and the subscription runs until the period ends. Portfolio services are non-refundable but some may allow purchase price credit transfers to other services within 30 days; bundle services are non-refundable and ineligible for transfers.
The Easiest Way to Get a Stock Advisor Canada Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Stock Advisor Canada—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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