StockStory offers a subscription service called Stock Stories Premium, which delivers bonus podcast episodes about companies not in the S&P 500 along with full access to an archive of over 180 episodes. They have a monthly plan for $25 and a yearly plan for $250, both including a 7-day free trial and the ability to cancel anytime without risk. Subscribers get an ad-free feed and can listen to episodes on popular podcast apps like Apple Podcasts and Spotify. Payment is done by credit card, and you can cancel anytime with benefits continuing until the end of the paid period.
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Users can cancel their subscription by accessing their account settings and following clear instructions. The process is straightforward with no complex steps, but no refunds are given beyond the 14-day money-back guarantee period, simplifying decisions post-cancellation.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a StockStory subscription.
How to Cancel StockStory: Step by Step
If you purchased through StockStory directly:
- Log in to your account on the StockStory website.
- Go to your account settings.
- Look for the subscription management section.
- Select the option to cancel your subscription.
- Follow any on-screen prompts to confirm the cancellation.
- Ensure you receive a confirmation email regarding the cancellation.
If you purchased through Apple (iTunes):
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top to access your Apple ID settings.
- Select Subscriptions.
- Find StockStory in the list and tap on it.
- Tap on the option to Cancel Subscription.
- Confirm the cancellation when prompted.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions.
- Find StockStory and select it.
- Tap on Cancel subscription and follow the prompts to confirm.
If you need assistance, here's how you can get in touch with StockStory's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a StockStory Refund
- Contact Customer Support Directly: Use the “contact us” form or help desk email to initiate cancellation, as this often leads to quicker resolutions than just clicking a button.
- Be Firm and Concise: Avoid giving reasons for cancellation; simply state you want to cancel. Some users find saying “No, No, No” repeatedly can help push through persistent retention attempts.
- Escalate if Needed: If initial contact does not cancel your subscription, escalate by requesting to speak to a supervisor or using social media platforms to get attention.
- Use Timing to Your Advantage: Cancel right before the renewal date or at the start of your billing cycle to prevent the next charge.
- Check Bank Statements for Recurring Charges: Monitor your payment statements to identify and stop charges if cancellations are ignored.
- Cancel Auto-Payment Methods: After cancellation, also cancel the automatic payment through your bank or card to avoid further charges.
- Document All Communications: Keep records of emails, chat transcripts, or call details to prove your cancellation request if disputes arise.
- Use Subscription Management Apps: Some users recommend apps that track and help cancel subscriptions efficiently.
- Expect Offers and Counter-Offers: Be prepared for offers to reduce the price or pause the subscription; decline firmly if you don’t want to continue.
- Rotate Services if Needed: If you rely on services like StockStory occasionally, consider pausing or rotating subscriptions instead of long-term commitments to ease cancellations.
Why Do People Request Refunds from StockStory
- Unexpected price increases causing dissatisfaction.
- Payment failures due to expired or declined credit cards.
- Lack of value or unmet expectations from the subscription service.
- Complicated checkout or cancellation process making it difficult to maintain the subscription.
- Product bugs or unresolved technical issues leading to frustration.
- Shifting customer needs where the service no longer fits their requirements.
- Switching to competitors offering better features or prices.
- Signing up only for free trials with no intention to continue.
- Customers achieve their goal and no longer require the service.
- Reduced purchasing power leading to cutting down on expenses.
StockStory Refund Script
Script
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Dear StockStory, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
StockStory Refund Policy
StockStory subscriptions must be canceled via the account settings on their website; deleting the app or account does not cancel the subscription. Once canceled, the subscription remains active until the end of the current term with no automatic renewal, and no pro-rated refunds are provided. Annual subscriptions offer a 14-day money-back guarantee from the start date, and some states allow cancellation without penalty within three business days of subscribing. Refunds for disability or death during the subscription period may be granted upon request.
The Easiest Way to Get a StockStory Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from StockStory—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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