The Ultimate Step by Step Guide to Cancelling a Stonebrook Club Subscription or Membership (stonebrookclub.com)
By
Bella K.
|
Published
September 3, 2025
|
Updated
September 4, 2025
Stonebrook Club is a membership club that offers a range of fitness and wellness services, including access to gym facilities, classes, and recreational activities. They provide different subscription plans, allowing you to choose what fits your lifestyle best. If you see a charge from them, it's likely your monthly fee for all these great services that help you stay active and healthy!
Canceling a subscription to Stonebrook Club typically requires navigating their website or contacting customer service, which can be moderately straightforward. However, any hidden requirements or terms can complicate the process, leading to confusion for the consumer.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Stonebrook Club subscription.
How to Cancel Stonebrook Club: Step by Step
If you purchased through stonebrookclub.com:
Visit the Stonebrook Club website: stonebrookclub.com.
Click on the Login button located at the top right corner.
Enter your account credentials to access your member portal.
Once logged in, navigate to the Account Settings or Membership section.
Look for the Subscription tab.
Select Manage Subscription.
Click on the Cancel Subscription option.
Follow the prompts to confirm the cancellation.
You will receive a confirmation email indicating that your subscription has been canceled.
If you purchased through PayPal:
Log in to your PayPal account at paypal.com.
Navigate to the Settings, usually represented by a gear icon.
Select Payments from the menu.
Click on Manage pre-approved payments.
Find the Stonebrook Club subscription in the list.
Select the subscription and click on Cancel.
Confirm the cancellation in the pop-up window.
You will receive an email confirming the cancellation.
If you purchased through Apple App Store:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select Subscriptions.
Find Stonebrook Club in the list of active subscriptions.
Tap on it, then choose Cancel Subscription.
Follow any additional prompts to confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions.
Locate Stonebrook Club in your list of subscriptions.
Tap on it, then select Cancel Subscription.
Confirm the cancellation by following the on-screen instructions.
How to Contact Stonebrook Club
If you need assistance, here's how you can get in touch with Stonebrook Club's support team.
Tips and Tricks for Getting a Stonebrook Club Refund
Gather Information: Have your membership details, account number, and payment history ready before contacting them.
Timing Matters: Call early in the day or mid-week when call volumes are lower.
Be Polite but Firm: Use a friendly tone but clearly state your intention to cancel.
Ask for a Supervisor: If the first representative is unhelpful, politely request to speak to a supervisor.
Use Social Media: A public post on platforms like Twitter can prompt quicker action.
Document Everything: Keep a record of all communications, including dates, times, and representatives' names.
Check for Offers: Be aware of any retention offers; some users have reported receiving discounts to stay.
Follow Up: If you receive a confirmation email, follow up to ensure the cancellation is processed.
Use Email or Chat: Some users find that written communications allow for easier tracking and reference.
Be Persistent: If you are met with resistance, don’t hesitate to reiterate your request and remain insistent.
Why Do People Request Refunds from Stonebrook Club
Financial constraints affecting ability to pay.
Limited usage of facilities or services.
Relocation to a different area.
Health issues preventing participation.
Lack of time to attend due to work or personal commitments.
Dissatisfaction with the quality of services.
Changes in family circumstances impacting need for membership.
Comparing alternatives and finding better options elsewhere.
Increased membership fees without corresponding benefits.
Seasonal activities being unavailable during certain times.
Desire for different amenities that are not provided.
Negative experiences with staff or other members.
Loss of interest in the activities offered.
Stonebrook Club Refund Script
Script
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Dear Stonebrook Club, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Stonebrook Club Refund Policy
Stonebrook Club allows members to cancel their subscription by providing a written notice of cancellation at least 30 days before the next billing cycle. Members are encouraged to review their membership agreement for specific terms related to any applicable fees or conditions associated with cancellation.
The Easiest Way to Get a Stonebrook Club Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Stonebrook Club—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as many clubs like Stonebrook may employ tactics to complicate cancellations, such as requiring notice periods or locking you into contracts with early-cancellation fees. Always read the fine print regarding terms of service, as hidden clauses can trap you into continuing payments longer than expected. Make sure you understand the cancellation policy fully before committing to avoid unexpected charges.
Financial constraints affecting ability to pay.
Limited usage of facilities or services.
Relocation to a different area.
Health issues preventing participation.
Lack of time to attend due to work or personal commitments.
Dissatisfaction with the quality of services.
Changes in family circumstances impacting need for membership.
Comparing alternatives and finding better options elsewhere.
Increased membership fees without corresponding benefits.
Seasonal activities being unavailable during certain times.
Desire for different amenities that are not provided.
Negative experiences with staff or other members.
Loss of interest in the activities offered.
Account number
Billing information (credit card details, bank account info)
Email address linked to the account
Phone number associated with the account
Membership type (e.g., individual, family, etc.)
Reason for cancellation
Last payment date
Subscription renewal date
Confirmation of cancellation request
Documentation of any prior communications with customer service
Before you cancel your Stonebrook Club membership, be aware that you will lose access to exclusive member events, fitness classes, and community network opportunities. Additionally, if you're currently using any ongoing promotions or discounts, those will be forfeited upon cancellation. Consider checking if there are any cancellation fees or notice periods required to avoid unexpected charges. Finally, reflect on whether you might want to reactivate your membership in the future, as rejoining may involve a different fee structure.
Stonebrook Club allows members to cancel their subscription by providing a written notice of cancellation at least 30 days before the next billing cycle. Members are encouraged to review their membership agreement for specific terms related to any applicable fees or conditions associated with cancellation.
To cancel your subscription at Stonebrook Club, you will need your password. If you can't remember it, you can reset it by visiting [this link](https://stonebrookclub.com/reset-password). Make sure to have your password handy for a smooth cancellation process!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Stonebrook Club subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Stonebrook Club account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Stonebrook Club online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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