The Ultimate Step by Step Guide to Cancelling a Strong Subscription or Membership (strong)
By
Bella K.
|
Published
August 21, 2025
|
Updated
August 22, 2025
Strong is a company that helps you keep track of your workouts and fitness progress with a user-friendly app. They offer subscription plans that give you access to features like personalized training programs and workout tracking tools. If you see a charge from them, it's likely for your monthly subscription, which helps support your fitness journey and keeps you motivated!
Cancelling a subscription to Strong is fairly straightforward, but it may require navigation through account settings. While not overly complicated, some users may still find it slightly challenging to locate the cancellation option.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Strong subscription.
How to Cancel Strong: Step by Step
If you purchased through Strong website:
Log in to your account at strong.com.
Go to the Account Settings section.
Select Subscriptions from the menu options.
Locate the subscription you wish to cancel.
Click on the Cancel Subscription button next to the relevant service.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email once the cancellation is processed.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top.
Select Subscriptions.
Find and select the Strong subscription.
Tap on Cancel Subscription.
Confirm your cancellation in the pop-up window.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Find and select the Strong subscription.
Tap on Cancel Subscription.
Confirm your cancellation in the dialog that appears.
If you purchased through PayPal:
Log in to your PayPal account.
Click on Settings (gear icon).
Select Payments from the menu.
Click on Manage Automatic Payments.
Find the Strong subscription in the list.
Click on it and then select Cancel.
Confirm the cancellation when prompted.
How to Contact Strong
If you need assistance, here's how you can get in touch with Strong's support team.
Contact customer support during off-peak hours, typically early morning or late evening, to avoid long wait times.
Be polite but firm; using phrases like "I need to cancel my subscription" can be effective.
Ask directly "What is the process to cancel my subscription?" to get clear instructions.
Start with live chat if available; it's often faster than waiting on the phone.
Have your account details ready, but don't disclosing too much personal info unless necessary.
Escalate to a supervisor if the first representative is unhelpful; say "I’d like to speak to a manager, please".
If you're told the cancellation can’t be done online, ask "Can you send me a cancellation confirmation email?" to get it in writing.
Be prepared to negotiate; sometimes mentioning you’re considering leaving can lead to offers to retain you.
Check your bank statements after cancellation to ensure no further charges occur.
Consider doing it right before your billing cycle ends to avoid being charged for the next period.
Look for complaints or tips specific to your situation on subreddits related to the service.
Document everything; take screenshots of chats or write details of your conversations.
Why Do People Request Refunds from Strong
Lack of use or time to utilize the service
Financial constraints or budget adjustments
Change in lifestyle or fitness goals
Unsatisfactory results or progress
Difficulty in accessing the platform or app
Customer service issues or poor support
Moving to a new location
Prefer alternatives or competing services
Technical issues with the website or app
Subscription fatigue or too many active subscriptions
Strong Refund Script
Script
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Dear Strong, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Strong Refund Policy
Strong (strong) allows members to cancel their membership or subscription at any time through their account settings. Cancellations take effect at the end of the current billing cycle, and no further charges will be incurred after that. Any previously billed fees are non-refundable.
The Easiest Way to Get a Strong Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Strong—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Strong might employ tactics like making the cancellation process intentionally difficult or requiring several steps to complete. While many subscriptions claim to allow cancellations at any time, there could be hidden terms or early cancellation fees that you should review closely to avoid unexpected charges. Always read the fine print before signing up to understand any potential locks or penalties.
Lack of use or time to utilize the service
Financial constraints or budget adjustments
Change in lifestyle or fitness goals
Unsatisfactory results or progress
Difficulty in accessing the platform or app
Customer service issues or poor support
Moving to a new location
Prefer alternatives or competing services
Technical issues with the website or app
Subscription fatigue or too many active subscriptions
Account information: Username or email associated with the account
Subscription type: Details about the specific subscription or membership
Billing information: Last payment method used or billing address
Cancellation policy: Understanding of the terms regarding cancellation
Date of last charge: When the most recent payment was made
Reason for cancellation: Optional, but may be required
Confirmation requests: Whether to receive a confirmation email or message
Customer support contact: Contact information for customer service
Before canceling your Strong subscription, consider that you will lose access to all premium features, including advanced workout tracking and personalized training plans. Additionally, any saved workouts or progress may be lost, which can impact your fitness journey. Make sure to download any important data or reports you want to keep. Lastly, check if your subscription has any cooldown period, as this might affect when you can resubscribe.
Strong (strong) allows members to cancel their membership or subscription at any time through their account settings. Cancellations take effect at the end of the current billing cycle, and no further charges will be incurred after that. Any previously billed fees are non-refundable.
Yes, you will need your password to cancel your subscription with Strong. If you've forgotten your password, you can reset it by following this link: [Reset Password](https://example.com/reset-password). Once you've regained access, you can easily proceed with the cancellation process.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Strong subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Strong account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Strong online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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