The Ultimate Step by Step Guide to Cancelling a Sun Basket Subscription or Membership (sunbasket.com)
By
Bella K.
|
Published
August 12, 2025
|
Updated
August 13, 2025
Sun Basket is a meal kit delivery service that helps make cooking at home easy and healthy. They offer a variety of recipes each week, focusing on fresh, organic ingredients, and cater to different dietary preferences. When you subscribe, you get a choice of how many meals you want each week, and you'll be billed automatically based on your selection, making it convenient to plan your meals without any hassle.
Cancelling a subscription with Sun Basket is relatively straightforward but may involve navigating through their website or contacting customer service. Most users can complete the process without much hassle, although some may find it slightly time-consuming.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Sun Basket subscription.
How to Cancel Sun Basket: Step by Step
If you purchased through sunbasket.com:
Visit sunbasket.com.
Log in to your account using your email and password.
Click on your name in the top right corner to access the Account Settings.
Select Subscription from the menu.
Locate the Cancel Subscription option.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email regarding the cancellation of your subscription.
If you purchased through the App Store (Apple):
Open the Settings app on your iPhone/iPad.
Tap on your name at the top to access your Apple ID.
Select Subscriptions.
Find and select Sun Basket from your list of subscriptions.
Tap on Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Locate Sun Basket and tap on it.
Tap on Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through Amazon:
Go to the Amazon website and log in to your account.
Hover over Your Account in the top right corner and select Your Subscriptions.
Find Sun Basket in the list of subscriptions.
Click on Manage Subscription.
Choose Cancel Subscription.
Follow any additional prompts to complete the cancellation.
How to Contact Sun Basket
If you need assistance, here's how you can get in touch with Sun Basket's support team.
Contact customer service directly through their live chat for quicker response times.
Be polite but firm in your communication; express your intent to cancel clearly.
Ask for a supervisor immediately if the initial representative is unhelpful.
Timing is key; try contacting them at the start of the month when they're less busy.
If you’re met with resistance, mention you've seen better offers from competitors.
Prepare a list of reasons why you're cancelling to reinforce your decision.
Check if they offer any retention deals before cancelling.
Use social media channels like Twitter to escalate your request if stuck.
Be aware of your cancellation deadline to avoid further charges.
Keep all communication records, in case you need to follow up.
Why Do People Request Refunds from Sun Basket
High Costs: Many feel the subscription is too expensive.
Meal Variety: Customers may find the meal options limited or repetitive.
Quality Issues: Concerns about the freshness or quality of ingredients.
Dietary Preferences: Changes in dietary needs that aren’t accommodated.
Convenience: Some prefer grocery shopping or other meal prep methods.
Delivery Issues: Problems with delivery timing or missed deliveries.
Portion Sizes: Meal portions may not meet customer expectations.
Customization: Limited ability to customize meals to individual tastes.
Time Commitment: Preparing meals may take more time than anticipated.
Customer Service: Poor experiences with customer support.
Change in Circumstances: Life events that affect cooking and dining habits.
Sun Basket Refund Script
Script
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Dear Sun Basket, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Sun Basket Refund Policy
Sun Basket allows members to cancel their subscription at any time before the weekly cutoff, typically set for Friday at 12 PM PT, to avoid being charged for that week’s delivery. Customers can manage their subscription and cancel through their online account settings.
The Easiest Way to Get a Sun Basket Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Sun Basket—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Sun Basket often requires cancellation before a set deadline each week to avoid being billed for the next delivery. You might encounter promotional offers that seem appealing, but they can come with commitments or upsells that may complicate cancellation. Always read the fine print to ensure you’re not locked into any unwanted terms.
High Costs: Many feel the subscription is too expensive.
Meal Variety: Customers may find the meal options limited or repetitive.
Quality Issues: Concerns about the freshness or quality of ingredients.
Dietary Preferences: Changes in dietary needs that aren’t accommodated.
Convenience: Some prefer grocery shopping or other meal prep methods.
Delivery Issues: Problems with delivery timing or missed deliveries.
Portion Sizes: Meal portions may not meet customer expectations.
Customization: Limited ability to customize meals to individual tastes.
Time Commitment: Preparing meals may take more time than anticipated.
Customer Service: Poor experiences with customer support.
Change in Circumstances: Life events that affect cooking and dining habits.
Account information (email and password)
Subscription details (type of subscription and delivery schedule)
Order number for recent deliveries
Payment information (credit card details)
Reason for cancellation
Contact method (email or phone number for support)
Last billing date to check for future charges
Available discounts or offers for reactivation
Before cancelling your Sun Basket subscription, be aware that you'll lose access to their diverse meal plans and unique recipes tailored to your dietary preferences. Additionally, any unused meals or credits may expire, so consider using them before you cancel. Keep in mind that you may miss out on special promotions or discounts offered to active members.
Sun Basket allows members to cancel their subscription at any time before the weekly cutoff, typically set for Friday at 12 PM PT, to avoid being charged for that week’s delivery. Customers can manage their subscription and cancel through their online account settings.
Yes, you will need your password to cancel your Sun Basket subscription. If you can't remember it, you can easily reset it by visiting [this link](https://sunbasket.com/account/password/reset). Once you have access to your account, you can follow the cancellation process.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Sun Basket subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Sun Basket account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Sun Basket online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Sun Basket SunBasket Sun Basket Subscription Sun Basket Delivery Sun Basket Meals Sun Basket Order SUNBASKET.COM Sun Basket Inc.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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