The Ultimate Step by Step Guide to Cancelling a Sushi2Go Subscription or Membership (sushi2go.com)
By
Bella K.
|
Published
September 11, 2025
|
Updated
September 12, 2025
Sushi2Go is your go-to spot for fresh sushi delivered right to your door! They offer a convenient subscription service, so you can enjoy tasty sushi regularly without the hassle of ordering each time. You might notice a small charge each month, which keeps your sushi cravings satisfied with great deals and new options to explore!
Cancelling a subscription to Sushi2Go requires navigating their website and possibly reaching out to customer service, which can be cumbersome. This process may vary in difficulty based on the user's familiarity with online subscription services.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Sushi2Go subscription.
How to Cancel Sushi2Go: Step by Step
If you purchased through sushi2go.com:
Go to sushi2go.com and log in to your account.
Navigate to the Account Settings section.
Click on Subscriptions or Billing.
Locate the subscription you wish to cancel.
Select Cancel Subscription.
Follow the prompts to confirm the cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the Settings (gear icon) in the top right corner.
Select Payments.
Click on Manage pre-approved payments.
Find Sushi2Go in the list of merchants.
Select the merchant and click on Cancel.
Confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Profile Icon in the top right corner.
Choose Payments & subscriptions.
Select Subscriptions.
Find Sushi2Go in the list and tap on it.
Tap on Cancel subscription.
Follow the prompt to confirm your cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your name at the top of the screen.
Select Subscriptions.
Find Sushi2Go in the list of subscriptions.
Tap on it and choose Cancel Subscription.
Follow the prompts to confirm cancellation.
How to Contact Sushi2Go
If you need assistance, here's how you can get in touch with Sushi2Go's support team.
Be Direct: Start the conversation by clearly stating you want to cancel. Mentioning it upfront can help avoid unnecessary tactics.
Use Friendly Language: A polite tone can sometimes yield better results than aggression. Users often find that saying "I really enjoyed it, but I need to cancel" can soften the conversation.
Call During Off-Peak Hours: Try to call early in the morning or later in the evening when wait times may be shorter, and representatives might be more willing to help.
Ask for a Supervisor: If the initial representative is unhelpful, politely ask to speak with a supervisor. Many users report success escalating their request.
Document Everything: Keep a record of conversations, dates, and names of representatives. This can be useful if issues arise later.
Use the Right Contact Method: Check user experiences to see if email or chat is more effective than calling. Some users have found success through social media channels.
Leverage Promotions: Mention a competing service's offer to see if they provide a last-minute incentive to stay.
Be Persistent: If they push you to keep the subscription, reiterate that you want to cancel. Users advise not to get sidetracked with offers or discounts.
Cite Billing Errors: If applicable, mention any billing issues you’ve encountered; companies often care about customer satisfaction in such cases.
Timing is Key: Cancel right before the billing cycle to avoid being charged for another month, as some users suggest this might help prevent additional resistance.
Why Do People Request Refunds from Sushi2Go
Inconsistent quality of sushi
Price increases without adequate notice
Limited menu options leading to boredom
Frequent mistakes with orders
Poor customer service experiences
Delivery delays affecting satisfaction
Health reasons impacting sushi consumption
Financial constraints prompting cutbacks
Changed dietary preferences or restrictions
Relocation making delivery impractical
Better alternatives available nearby
Subscription not used often enough
Lack of promotional offers for loyal customers
Technical issues with the ordering system
Sushi2Go Refund Script
Script
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Dear Sushi2Go, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Sushi2Go Refund Policy
Sushi2Go allows members to cancel their subscription at any time through their account settings. Cancellations take effect at the end of the current billing cycle, so you will not be charged for the following period. For more specific details or assistance, members are encouraged to contact customer support.
The Easiest Way to Get a Sushi2Go Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Sushi2Go—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Sushi2Go may employ tactics like requiring a notice period for cancellations or locking you into a multi-month subscription without an easy exit. There might also be hidden fees for early cancellations or auto-renewal clauses that can catch you off guard. Always read the fine print carefully to avoid unexpected charges.
Inconsistent quality of sushi
Price increases without adequate notice
Limited menu options leading to boredom
Frequent mistakes with orders
Poor customer service experiences
Delivery delays affecting satisfaction
Health reasons impacting sushi consumption
Financial constraints prompting cutbacks
Changed dietary preferences or restrictions
Relocation making delivery impractical
Better alternatives available nearby
Subscription not used often enough
Lack of promotional offers for loyal customers
Technical issues with the ordering system
Account number
Email address associated with the account
Phone number linked to the account
Billing address
Payment method used for the subscription
Subscription type or plan details
Date of last payment
Reason for cancellation
Access to account for verification
Before cancelling your Sushi2Go subscription, consider that you will lose access to exclusive deals and discounts on your favorite sushi items. Additionally, any accumulated loyalty points or rewards may be forfeited, so it's worth checking your balance before making the decision. Keep in mind that cancelling might also affect scheduled orders or continuing promotions you might have enjoyed. Finally, review the terms of cancellation to understand any potential fees or notice periods that may apply.
Sushi2Go allows members to cancel their subscription at any time through their account settings. Cancellations take effect at the end of the current billing cycle, so you will not be charged for the following period. For more specific details or assistance, members are encouraged to contact customer support.
Yes, you will need your password to cancel your Sushi2Go subscription. If you cannot remember your password, you can reset it by visiting [this link](https://sushi2go.com/reset-password). Once you have access, you can easily proceed with the cancellation process.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Sushi2Go subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Sushi2Go account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Sushi2Go online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Sushi2Go Sushi 2 Go Sushi2Go.com Sushi2Go Delivery Sushi2Go Takeout Sushi2Go Online Order Sushi2Go Inc.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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