How to Cancel a SWDE (Société Wallonne des Eaux) Subscription
The Ultimate Step by Step Guide to Cancelling a SWDE (Société Wallonne des Eaux) Subscription or Membership (swde.be)
By
Bella K.
|
Published
August 22, 2025
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Updated
August 23, 2025
SWDE, or Société Wallonne des Eaux, is a water supply company that provides clean drinking water to homes in Wallonia, Belgium. They handle everything from water distribution to managing subscriptions and billing for water services. If you see a bill from them, it’s likely for the water you’ve been using at home. They also offer online services for tracking usage and paying bills easily.
Canceling a subscription with SWDE typically involves navigating through their website and may require contacting customer service, making it somewhat cumbersome. Delays in processing the cancellation can add to user frustration.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a SWDE (Société Wallonne des Eaux) subscription.
How to Cancel SWDE (Société Wallonne des Eaux): Step by Step
Log in to your customer account using your credentials.
Navigate to the Subscriptions section in your account dashboard.
Select the subscription you wish to cancel.
Click on the Cancel Subscription button.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through Phone Support:
Call the SWDE customer service at +32 0 78 15 78 15.
Verify your identity by providing your account information.
Request the cancellation of your subscription.
Ask for a confirmation email once the cancellation is processed.
If you purchased through Email Request:
Open your email client and compose a new email.
Address the email to info@swde.be.
Include your account information and specify that you wish to cancel your subscription.
Send the email and wait for a confirmation reply from SWDE.
If you purchased through In-Person Visit:
Locate your nearest SWDE customer service center.
Bring a form of identification and your account information.
Speak to a customer service representative about your desire to cancel your subscription.
Request a written confirmation of the cancellation.
How to Contact SWDE (Société Wallonne des Eaux)
If you need assistance, here's how you can get in touch with SWDE (Société Wallonne des Eaux)'s support team.
Phone
The phone is not available.
Email
The email is not available.
Site
The site is not available.
Get help with your refund
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Tips and Tricks for Getting a SWDE (Société Wallonne des Eaux) Refund
Document Everything: Keep records of all communications and confirmations regarding your subscription cancellation.
Use Clear Language: When contacting customer service, use straightforward language. Clearly state your intention to cancel without ambiguity.
Ask for Confirmation: Always request a confirmation email or letter for your cancellation request.
Engage on Social Media: If you're having trouble, consider reaching out through social channels like Twitter or Facebook, as public visibility may prompt a quicker response.
Call During Off-Peak Times: Contact customer service early in the morning or late in the afternoon to avoid long wait times.
Be Persistent: If your first attempt at cancellation is met with resistance, don’t hesitate to call back and try again; different representatives may offer better solutions.
Inquire About Special Offers: Sometimes mentioning you're considering cancellation due to cost issues can lead to discounts or retention offers.
Utilize Regulatory Agencies: If all else fails, mention that you will escalate the issue to consumer protection agencies or relevant regulatory bodies.
Timing is Key: Try to cancel just before your billing cycle to avoid being charged for the next month.
Tip the Scale: If you're dealing with an online cancellation form, fill it out completely and check for any loopholes they might have that you can exploit.
Why Do People Request Refunds from SWDE (Société Wallonne des Eaux)
High costs of water services
Poor customer service experience
Relocation to a different area
Change in household size leading to reduced water usage
Switching to alternative providers
Financial difficulties
Usage of water-saving technologies reducing overall need
Billing errors leading to dissatisfaction
Environmental concerns about water consumption
Disatisfaction with infrastructure and maintenance
SWDE (Société Wallonne des Eaux) Refund Script
Script
Copy
Dear SWDE (Société Wallonne des Eaux), Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
SWDE (Société Wallonne des Eaux) Refund Policy
SWDE (Société Wallonne des Eaux) allows customers to cancel their membership or subscription by notifying them in writing at least 30 days in advance. Upon cancellation, customers are required to settle any outstanding bills up to the cancellation date, and services will be discontinued following the final meter reading.
The Easiest Way to Get a SWDE (Société Wallonne des Eaux) Refund
If you're frustrated trying to cancel your subscription, membership, or bill from SWDE (Société Wallonne des Eaux)—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious with SWDE's cancellation policies, as they may have terms that require you to provide notice ahead of the billing cycle or impose early-cancellation fees. Additionally, be aware of any minimum contract duration that may lock you in, preventing you from quitting immediately without incurring extra costs.
High costs of water services
Poor customer service experience
Relocation to a different area
Change in household size leading to reduced water usage
Switching to alternative providers
Financial difficulties
Usage of water-saving technologies reducing overall need
Billing errors leading to dissatisfaction
Environmental concerns about water consumption
Disatisfaction with infrastructure and maintenance
Account Number
Name of Account Holder
Address associated with the Account
Contact Information (phone number or email address)
Billing Reference Number
Reason for Cancellation
Date of Cancellation Request
Payment Method used for the subscription
Any Previous Communication regarding cancellation
Copy of Terms and Conditions (if available)
Before cancelling your subscription with SWDE, be aware that you will lose access to essential services such as your water supply and may incur reconnection fees if you decide to reinstate later. Additionally, any ongoing customer support or assistance associated with your account will cease, which might affect any ongoing issues or questions about your service. It's also important to review your contract for any cancellation policies or notice periods you need to adhere to, as these could impact the timing of your cancellation.
SWDE (Société Wallonne des Eaux) allows customers to cancel their membership or subscription by notifying them in writing at least 30 days in advance. Upon cancellation, customers are required to settle any outstanding bills up to the cancellation date, and services will be discontinued following the final meter reading.
Yes, you will need your password to cancel your subscription with SWDE (Société Wallonne des Eaux). If you've forgotten your password, you can easily reset it by visiting [this link](https://www.swde.be/forgot-password). Having your password handy will ensure a smooth cancellation process.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your SWDE (Société Wallonne des Eaux) subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your SWDE (Société Wallonne des Eaux) account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel SWDE (Société Wallonne des Eaux) online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
SWDE (Société Wallonne des Eaux) May Show Up On Your Statement As:
SWDE Société Wallonne des Eaux SWDE Water Bill SWDE Charge SWDE Services SWDE Payment SWDE Invoice
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