Express1040.com is an online tax filing service that lets you prepare and e-file your federal and state income tax returns yourself. They offer free federal tax filing and charge a low fee if you want a professionally bound copy of your returns sent to you. There are no complex subscriptions; you pay a straightforward fee when you choose additional services like a printed copy or state filing. So if you see a charge from them, it's likely for these extra services rather than ongoing billing.
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The cancellation process is relatively straightforward as there is an 'Unsubscribe' link in the footer of emails and instructions to cancel in the user profile settings; however, full cancellation details for subscriptions are not explicitly documented on the website, thus requiring some navigation or email interaction.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Tax Services subscription.
How to Cancel Tax Services: Step by Step
If you purchased through express1040.com:
- Log in to your account on express1040.com.
- Navigate to the Account Settings section.
- Find the Subscription or Billing tab.
- Select the Cancel Subscription option.
- Confirm your cancellation by following any prompts provided on the screen.
- Check your email for a confirmation message regarding your cancellation.
If you need assistance, here's how you can get in touch with Tax Services's support team.
Email
The email is not available.
Tips and Tricks for Getting a Tax Services Refund
- Initiate cancellation via email or chat and document every interaction as proof in case of disputes.
- Use firm, clear language stating your intent to cancel immediately without negotiation, avoiding explanations or reasons which may invite retention tactics.
- Be persistent and patient—companies often employ delay tactics like looping cancellation pages or slow response times.
- Escalate promptly if initial customer service is unhelpful by requesting supervisors or managers or using social media for faster attention.
- Timing your cancellation near the end of the billing cycle can sometimes avoid unwanted charges or renewals.
- If the company continues to charge after cancellation, dispute the charge with your credit card company and consider filing formal complaints.
- When possible, use a virtual or prepaid credit card for subscriptions to limit exposure to unwanted charges by canceling the card itself.
- Send a certified letter demanding cancellation if digital attempts fail, then use this as leverage if legal action or chargebacks are necessary.
- Watch out for offers to downgrade or pause instead of canceling—confirm the subscription is fully terminated.
- Do not rely solely on company cancellation policies—leverage consumer protection and bank dispute rights if needed.
Why Do People Request Refunds from Tax Services
- Unexpected charges: Customers are surprised by recurring fees they didn't anticipate.
- Poor customer service: Difficulty reaching support or unresolved issues drive cancellations.
- Errors in tax filing: Mistakes on submitted returns can cause dissatisfaction.
- Better alternatives: Finding cheaper or more comprehensive tax services elsewhere.
- Change in financial situation: Reduced income or budget constraints lead to cutting expenses.
- Limited use: Customers only need the service for one-time filing, not ongoing subscriptions.
- Complex or unfriendly interface: Difficulty navigating the website or software.
- Lack of promised features: Services not delivering expected benefits or tools.
- Privacy concerns: Worries about data security and sharing sensitive information.
- Refund disputes: Issues with obtaining promised refunds or guarantees.
Tax Services Refund Script
Script
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Dear Tax Services, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Tax Services Refund Policy
Express1040 does not appear to have a traditional membership or subscription service based on available information. They allow cancellation of their SMS service at any time by texting "STOP". There is also an option to unsubscribe from promotional emails if desired.
The Easiest Way to Get a Tax Services Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Tax Services—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
EXPRESS1040 EXPRESS 1040 EXPRESS 1040 TAX SERVICE EXPRESS1040.COM
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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