The Ultimate Step by Step Guide to Cancelling a TaxAct Professional Subscription or Membership (taxactprofessional.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
TaxAct Professional is a platform that helps tax professionals streamline their tax preparation work. They offer various subscription plans that provide access to tools and resources for filing taxes efficiently. You're likely being billed by them if you signed up for one of these plans to manage client tax returns and stay organized during tax season.
Cancelling a subscription with TaxAct Professional can be relatively straightforward, but it may require navigating through their support channels. Users may face minor hurdles such as finding the correct cancellation option or necessary information.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a TaxAct Professional subscription.
How to Cancel TaxAct Professional: Step by Step
If you purchased through TaxActProfessional.com:
Visit taxactprofessional.com and log in to your account.
Navigate to the Account Settings or Subscription Management section.
Select Manage Subscription.
Click on Cancel Subscription.
Follow any prompts to confirm the cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your name at the top of the screen.
Select Subscriptions.
Find and select your TaxAct Professional subscription.
Tap Cancel Subscription and confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the menu icon (three horizontal lines) in the top-left corner.
Go to Subscriptions.
Select TaxAct Professional from the list.
Tap Cancel Subscription and follow the prompts to complete the cancellation.
If you purchased through a third-party vendor:
Log in to the account you created with the third-party vendor.
Navigate to your Account or Billing section.
Locate the TaxAct Professional subscription and select it.
Click on Cancel Subscription and confirm the cancellation.
How to Contact TaxAct Professional
If you need assistance, here's how you can get in touch with TaxAct Professional's support team.
Tips and Tricks for Getting a TaxAct Professional Refund
Contact Customer Support directly and ask for cancellation; representatives can sometimes waive fees if you explain your situation.
Start Early before the renewal date to avoid unexpected charges.
Be Polite but Firm during the cancellation call; assertive language can help expedite the process.
Use Social Media if you hit a roadblock; public posts can prompt quicker responses.
Request Confirmation of your cancellation in writing to ensure there's no confusion later.
Keep Records of all correspondence and phone calls, including dates and names of representatives.
Try Inquiring About Offers or discounts that may make you reconsider; sometimes they will offer a deal to retain you.
Ask About Cancellation Policies specifically; the detailed breakup of the policy can reveal loopholes.
Use Timing Strategically; call during off-peak hours (early mornings or late evenings) for less wait time.
Leverage Reviews from other users that had success with their tactics to potentially sway the representative.
Consider Asking to Speak to a Supervisor if the initial representative is unhelpful.
Be Clear About Your Intentions; state that you want to cancel with no further charges.
Why Do People Request Refunds from TaxAct Professional
High cost of subscription compared to competitors.
Lack of user-friendly features that meet personal needs.
Customer support is unresponsive or unhelpful.
Software has technical issues or bugs.
Not sufficient updates or improvements over time.
Change in financial situation necessitating cutbacks.
Preference for manual filing or other methods.
Had a bad experience in the previous tax season.
Found a better alternative that fits needs.
Unclear or confusing pricing structure.
TaxAct Professional Refund Script
Script
Copy
Dear TaxAct Professional, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
TaxAct Professional Refund Policy
TaxAct Professional allows users to cancel their membership at any time. However, it's important to note that cancellation will not result in a refund for any fees already paid, as the subscription is non-refundable once activated.
The Easiest Way to Get a TaxAct Professional Refund
If you're frustrated trying to cancel your subscription, membership, or bill from TaxAct Professional—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when trying to cancel your TaxAct Professional subscription, as there may be misleading terms or hidden processes that make cancellation more difficult than expected. Some users have reported automatic renewals or limited time frames for cancellation, potentially locking you into an extended commitment or incurring fees if you don’t act quickly. Always read through the cancellation policy thoroughly to avoid unexpected charges.
High cost of subscription compared to competitors.
Lack of user-friendly features that meet personal needs.
Customer support is unresponsive or unhelpful.
Software has technical issues or bugs.
Not sufficient updates or improvements over time.
Change in financial situation necessitating cutbacks.
Preference for manual filing or other methods.
Had a bad experience in the previous tax season.
Found a better alternative that fits needs.
Unclear or confusing pricing structure.
Account Email Address
Account Password
Subscription Type (e.g., monthly, annual)
Billing Information (credit card or payment method details)
Reason for Cancellation
Last Invoice or Receipt
Customer Support Phone Number (if applicable)
Account Number or Transaction ID
Confirmation of Cancellation or Support Ticket Reference
Documentation of Terms and Conditions
Before cancelling your TaxAct Professional subscription, be aware that you will lose access to key features such as e-filing capabilities, client management tools, and any active tax returns you’re currently processing. Additionally, any stored client data or documents in your account will no longer be accessible. Ensure you back up essential files and understand any potential refund policies regarding your subscription payments. Lastly, consider if there are any ongoing promotions or features you might miss if you decide to cancel.
TaxAct Professional allows users to cancel their membership at any time. However, it's important to note that cancellation will not result in a refund for any fees already paid, as the subscription is non-refundable once activated.
To cancel your TaxAct Professional subscription, you will need to log into your account, which requires your password. If you've forgotten your password, you can easily reset it by visiting the following link: https://www.taxactprofessional.com/reset-password. Make sure to have your password ready so you can proceed with the cancellation process.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your TaxAct Professional subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your TaxAct Professional account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel TaxAct Professional online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
TaxAct Professional May Show Up On Your Statement As:
TaxAct Professional TaxAct TaxAct.com TaxAct Pro TA Professional TaxAct Software TaxAct Services TaxAct Solutions
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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