Can I Cancel Term Life insurance at Any Time?

When cancelling TruStage term life insurance, be aware that while you can cancel at any time, there is a significant catch: if you cancel after the initial 30-day free look period, you will incur a $250 administrative fee deducted from your refund. During the first 30 days, you can get a full refund with no penalty, but cancelling after that means you lose this fee, which can be a surprise for some. You must provide written notice or call their specified number to process cancellation.

Why Do People Cancel Term Life insurance?

Financial constraints such as tight budget or unaffordable rates.No longer needing coverage because dependents are financially independent or major debts like mortgages have been paid off.Switching to another insurance plan, often permanent life insurance for lifetime protection and cash value accumulation.Overestimating savings by cancelling, not realizing long-term risks and costs can be higher.Policy expiration after the term ends with no need for continuation.Desire to reduce coverage instead of complete cancellation for lower premiums.Life changes such as divorce, retirement, or changes in financial responsibilities.Policy lapse due to stopping premium payments, which results in loss of coverage.Age or health changes making new coverage difficult or more expensive if cancelling and reapplying.Cancellation within first 30 days for a full refund if dissatisfied.Switching from term to whole life insurance for accumulated cash value and other benefits.Seeking expert advice before cancelling, as brokers can help find better or more flexible options.

What Information Do I Need to Cancel Term Life insurance?

Policy Owner's Full Name Policy or Certificate Number Date of Birth and/or Social Security Number (for identity verification) Contact Information (phone number, email, and address) Payment Account Information (may be needed for final payment or refund processing) Reason for Cancellation (if required by the representative) Date of Desired Cancellation Signed Cancellation Request (if required in writing, electronically, or by form) Username and Password for Online Account (if accessing via the website)

What Should I Know Before Cancelling Term Life insurance?

Before cancelling your Term Life insurance with TruStage, consider that your coverage will end immediately, and you will no longer have life insurance protection. Premiums you have already paid are generally non-refundable, except if you cancel within 30 days of purchase, in which case you should get a full refund. If you had a return-of-premium rider, some premiums may be refunded based on the policy terms. Also, cancelling means losing access to any conversion options to whole life insurance or other benefits associated with your policy. To cancel, you must call TruStage customer service at 1-855-591-9026.

What is Term Life insurance's Cancellation Policy?

TruStage Term Life insurance offers a simple cancellation policy that includes a no-strings-attached refund if you cancel within 30 days after your coverage begins. If you decide to cancel within this period, you are entitled to a full refund of your premiums paid. This policy ensures a risk-free trial of their coverage.

Do I Need My Term Life insurance Password to Cancel?

You do not need your password to cancel your Term Life insurance policy with Trustage. To cancel, you simply need to call their customer care at 1-855-591-9026. If you want to manage your policy online, a password is needed to log in at https://trustage.com/my-account/login, but it's not required for cancellation via phone. So, you can cancel without worrying about your password.

Can I Get a Refund from Term Life insurance?

We've actually written a step by step guide on how to get a refund from Term Life insurance. Check it out!

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How To Cancel Your Term Life Insurance Subscription (2026)

This article and service are not officially affiliated with Term Life Insurance

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated on March 21, 2026

5 min read

Difficulty

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The cancellation process requires the policyholder to call the customer service number during business hours and speak with a service agent to request cancellation. This process is straightforward but requires direct phone interaction and adherence to specific hours, making it somewhat easy but not instant or fully automated.

Estimated Time

On average, it takes 00 15 minutes to cancel a Term Life Insurance subscription.

How to Contact Term Life Insurance

If you need assistance, here's how you can get in touch with Term Life insurance's support team.

Phone

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Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Term Life Insurance subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Term Life Insurance account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Term Life Insurance online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.

Term Life insurance May Show Up On Your Statement As:

TRU*Trustage TruStage Life Insurance CMFG Life Insurance TruStage Term Life Life Insurance Premium TruStage Life Ins Prem Trustage Life Ins TruStage Premium CMFG Life Premium